rileyjam514There You Go Again...
join:2005-06-26
Kearny, NJ | Common, but easy to get around... I used to work for their cancellations department and I told people who brought stuff like that to my attention to just log into the account while I was on the line with them and change the name on the account to reflect both spouses. Nine times out of ten, that fixed things and we could proceed with whatever they needed. When that didn't work, the user usually hung up before we could do anything else.
And in case you were wondering, this was done with my manager's approval.
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Abortion is murder, Reagan was a hero, Clinton was a sleazeball, Iraq is much better off without Saddam, and the telcos are not trustworthy with American tax dollars. There! I've managed to offend a significant portion of BBR! |
