 AZ_OGM
join:2007-01-12
Phoenix, AZ
 ·Cox HSI
| I just got off the phone with them trying to cancel and was informed of a disconnect fee listed in their TOS. One of their tactics was to downgrade to a 100 minutes package for $9.99. And they threw in a free month as well. I decided to take that and will cancel in January when my "contract" is up then I won't have to pay the disconnect fee. I know they will be making more money this way off me, but I'd rather pay a little for some service then a lot for no service. Heres their disconnection clause in their TOS posted on their website.
3.6 Disconnection Fee (Does Not Apply to Business Plus Customers). You will be charged a disconnection fee of $39.99 per voice line if your Service is disconnected, subject to applicable state and local laws. However, if your Service was activated on or after February 1, 2007 and is disconnected after two (2) years following your activation date, the disconnection fee is waived. If your Service was activated on or before January 31, 2007, the disconnection fee is waived if your Service is disconnected one (1) year following your activation date. |
