| 3 Weeks to Cancel Vonage is BRUTAL! I cancelled with Vonage about 3 months ago and it probably took me three weeks to get the account cancelled. All other phone services have been no problem cancelling and they even effective dated the change to the date you switched and refunded the rest of my payment, something Vonage won't do as they say the "CHARGE" is for the month. Vonage had all kinds of excuses like saying I would lose my number even though it had already been transferred to Comcast and we were receiving calls on it just fine. Calls in the evening put me on hold for an hour one time. One person finally told me to call early in the morning and I did and got through in about 5 minutes. While I would have considered coming back under the right circumstances, the bad experience I had trying to cancel was the end of my association with Vonage. Good Riddance!!!!! |
