JimJimmy
@rogers.com | Should I Make The Switch To TekSevvy
Hi, I live in Mississauga and had really bad experience with Sympatico high speed, slow downs, too far from the network building. So I was wondering if Teksevvy would be the same.
Thanks |
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MmmPancakes
join:2007-05-29
Toronto, ON | If your line is bad, then it won't matter which ISP you switch to, you'll still get bad speeds. |
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eotsuka
join:2005-08-15 | reply to JimJimmy
Depends, what kind of speeds do you get on a good day? And if possible can you post your line stats or even contact teksavvy and they would give you a ball park estimate that you could achieve. |
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JimJimmy
@rogers.com
| reply to JimJimmy
I called them and they said that I would still get the same speeds/quality as Sympatico, but I just wanted to make sure if others managed to get their line better with TekSavvy...
Thanks again, if you can please reply to my other thread in the Canadian Broadband Section regarding a new internet connection. |
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R0CKY
TSI Rocky
Premium,VIP
join:2005-05-19
Chatham, ON
| said by JimJimmy :
I called them and they said that I would still get the same speeds/quality as Sympatico, but I just wanted to make sure if others managed to get their line better with TekSavvy...
Thanks again, if you can please reply to my other thread in the Canadian Broadband Section regarding a new internet connection.
This is a grey area as in some case, such as, if the line wasn't all that great or if it required some tweaking, then we could for sure help! If all has been attempted and we can't move you over to a closer CO, etc... then yeah, we won't be able to change things.
....in many cases though, we've been able to increase things at least a little.
Regards,
Rocky
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TSI Rocky - TekSavvy Solutions Inc. |
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Tenchi_m
join:2002-09-21
Hamilton, ON
| reply to JimJimmy
A few months ago my business was called by bell, to "attempt" to get my to switch to their service. Anyways, in the end i found out some interesting information for the lady that called me. Apparently there are areas in ontario where Bell can only offer 1meg service, where as other providers they lease too can provide 3meg and up of service. By the end of that call it turned out that my house can only get 1meg service "from them" according to their systems, even though TekSavvy can provide me with 5meg service. ^^ |
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bryanviper
join:2002-10-12
Toronto, CAN
 ·TekSavvy Solutions..
| reply to JimJimmy
Well like others have said, If your line is very bad and everything has been tried then moving to teksavvy wont help.
But chances are bell did not do everything they could of (since their tech supports guys don't know much, Level 1)
Now one of the benefits is if you chance over to Teksavvy is its Cheaper then Bell, So even if you see no improvement you are at least saving $$$. But also if you buy a new modem from teksavvy 'SpeedTouch 516" which is a Very good DSL modem it can improve your line.
For example my old modem I could only get 3mb connection with it. As soon as I bought this modem I was able to get 5mb no problem and I could even go up to 7mb since now my line can handle it.
So either way you look at it, you win everytime 
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Computer: AMD AthlonXP 2800, 1GB, Seagate 500gb 7200rpm 16mb cache, ati All-In-Wonder X800 XT, 5mb DSL
»www.MaximumRepair.ca |
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JimJimmy
@rogers.com
| reply to JimJimmy
Thanks for replying guys. Well I think I'll try TekSavvy and see how it goes. For the most part, bell is ****ing retarded, every time I called regarding the issue, I got different answers. My line is corrupt, I'm too far from the Network, etc. But like you said vipor, in my other thread that they may have installed the Remote(?) in my area. Another thing, how is the performance in online games such as the ping. Is it as same as cable or cable internet pings better online. Thanks guys. Lastly, the modem that they rent is it the speedtouch 516? thanks.. |
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KPaul
join:2007-02-08 | reply to JimJimmy
Should I Make The Switch To TekSevvy?
yes....... X 1,000,000,000,000 |
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getaclue
@bell.ca
| said by KPaul  :Should I Make The Switch To TekSevvy? yes....... X 1,000,000,000,000 if your not getting 5 megs from bell a switch wont imprpve things |
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Glen1
These Are The Good Ol' Days.
Premium,MVM
join:2002-05-24
GTA Canada | reply to JimJimmy
It might not improve things but the tech support is done in Chatham, Canada.
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My Canada includes Quebec. |
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Scoop
join:2006-08-05
Ottawa, ON | As opposed to India Glen? |
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TSI Rick
TSI Rick
Premium,VIP
join:2007-02-17
Merlin, ON
| reply to JimJimmy
said by JimJimmy :
Lastly, the modem that they rent is it the speedtouch 516? thanks..
Hello JimJimmy,
We do not rent the modems, we have the option to purchase ($99) or Rent To Own ($50 down and $10/month for 6 months)
Regards,
Rick
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TSI Rick - TekSavvy Solutions Inc. |
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Glen1
These Are The Good Ol' Days.
Premium,MVM
join:2002-05-24
GTA Canada
1 edit | reply to Scoop
Yes as opposed to anywhere but in Canada. I believe in keeping jobs here at home. Kudos to companies like Teksavvy.
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My Canada includes Quebec. |
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mac dude
join:2006-03-18
Toronto, ON
·TekSavvy Solutions..
 ·Vonage
4 edits | I switched today. I'm out of town but it's about 5 business days before Sympatico drops my line so I called in to make sure I have uninterrupted service. Was easy... hardly any wait and Dave (think that was his name) who I just spoke with was really pleasant and super polite.
Can't wait to get home and switch my login info and be done with it!
I switched because of three reasons:
1. The tech support provided at DSL reports and the pleasant people on the phone.
My DSL service is stable with Sympatico for the most part, but when it wasn't the answer from tech support was to "call apple" because my computer must have had a virus on it.... even though the dsl light lost sync every 5 minutes for 40 minutes on the phone with the guy.
2. Good price / no contract.
This point explains itsself.
3. The Canadian operation / tech support aspect.
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I am one hit song away from a million dollars. |
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daboom
join:2001-12-16
Oshawa, ON | Ha good move couldn't agree more on your points/reason to switch.
 |
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bryanviper
join:2002-10-12
Toronto, CAN
·TekSavvy Solutions..
| reply to JimJimmy
Very nice, good Switch!
Did you order a DSL Modem? If not I Suggest you pick up a SpeedTouch 516, great Modem and can actually improve your stats.
Ciao
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Computer: AMD AthlonXP 2800, 1GB, Seagate 500gb 7200rpm 16mb cache, ati All-In-Wonder X800 XT, 5mb DSL
»www.MaximumRepair.ca |
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mac dude
join:2006-03-18
Toronto, ON
·TekSavvy Solutions..
·Vonage
| i don't know if this was addressed to me but I got a 516 in group buy iii, and although I am on the same profile as before, my stats are noticably better than with the speedstream.
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I am one hit song away from a million dollars. |
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bryanviper
join:2002-10-12
Toronto, CAN
·TekSavvy Solutions..
| said by mac dude :i don't know if this was addressed to me but I got a 516 in group buy iii, and although I am on the same profile as before, my stats are noticably better than with the speedstream. Ah Very nice the SpeedTouch 516 is a much better modem then the Speedstream
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Computer: AMD AthlonXP 2800, 1GB, Seagate 500gb 7200rpm 16mb cache, ati All-In-Wonder X800 XT, 5mb DSL
»www.MaximumRepair.ca |
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KPaul
join:2007-02-08
| reply to getaclue
so?
he asked a question, I answered.........
I think customer support is bar none the best indicator of whether to switch or not, seeing as how with rogers, I had kick ass speeds except for torrents and piss poor support, now i have pretty middle of the road speeds but just plain amazing support, I am perfectly happy with my choice.
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I hate rogers and their CRAP tech. support... But, MAJOR kudos to the TekSavvy team!
Al Bundy - "Six bucks is too much money to spend on any woman." it's too true sometimes |
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