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Forums » Cable Beating Telcos At Phone Service » Cox wins because telephone is simple.
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Cable beating Telcos, depending on where exactly you live »
« After they finish with Vonage,  
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inteller
Sociopaths always win.

join:2003-12-08
Tulsa, OK
·Cingular Wireless

Cox wins because telephone is simple.

Their implementation is pretty straight forward. They don't have any legacy systems to maintain. As a result, they have an overall smoother operation which translates all the way down to the user.
--
"WHEN THE LAUGH TRACK STARTS THEN THE FUN STARTS!"


cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
·Verizon FIOS

I think your point is indicitive of many new technologies. They rank high because people like the wizz-bang features and can live with maybe a few hiccups. Cable companies score high with telephone service, but lower with their long offered television service. Flip it around and Verizon gets low scores for phone, but rave reviews with television. With both cable and telcos offering new technologies, they have had quite an advantage of looking at what the established players have done, capitalized on what worked and didn't work, and put out a decent product that people like.
--
Go Colts


SquareSlinky
Premium
join:2004-05-25
Tampa, FL
reply to inteller
Do Cable companies offer a back up solution if power is lost?
Probably not. So many people are switching, and others are complaining that Verizon snips the copper from the houses. Doesn't this contradict the need to keep the copper?
Forums » Cable Beating Telcos At Phone ServiceCable beating Telcos, depending on where exactly you live »
« After they finish with Vonage,  


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