dak70
join:2007-05-01
Warminster, PA
 ·Verizon FIOS
| Cable beating Telcos...No surprise
The telcos have been focusing almost all of their resources on providing video and data. Phone service is now seen as just an add on to make a triple play.
Telcos have laid off thousands of PSTN employees and choked off almost all funding for PSTN upgrades. One teleco VP is quoted as saying "do more with nothing".
The lack of head count, funding, and commitment to providing plain old telephone service is now manifested in crumbling Customer satisfaction.
What the telcos fail to realise is if they can not even provide good service with their core product why would anyone want their video or data.
-DAK |
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Slidetbone
Mazin Go
Premium
join:2002-11-10
Land O Lakes, FL | Really? I see you have Verizon Fios...Telco branded service with data and video options available...
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