Another case of "we suck less"

Author	All Replies
ColorBASIC 8-bit Fun Premium join:2006-12-29 Corona, CA ·RoadRunner Cable ·Covad Wireless	Another case of "we suck less" It's not surprising given telco's ever increasing rates and gouging for services like the $1.50 "How dare you not want to be in the phonebook" fee. -- Macintosh Users Group Serving the Inland Empire
	to forum · permalink · · 2007-07-11 10:44:09 ·
Mactron el Camino Real Premium join:2001-12-16 CM94sv	said by ColorBASIC : "How dare you not want to be in the phonebook" fee. The "How dare you not use our LD fee" as well. It goes on and on. The Telcos are in such a hurry (Finally) to catch up technology wise they've thrown their core business out with the bath water. They cry on and on about how everyone is dumping their land lines and have done nothing to increase it's usefulness in features. Copper is a fixed cost and will be for some time. They could have added features and value to it rather inexpensively compared the already fixed copper costs and dramatically slowed the bleed. Unfortunately they decided to bleed the few remaining land line customers with these ever increasing stupid fees. Which in turn just sends more of todays land line customers to the competion. My 2 cents, YMMV -- If only the Verizon CSRs worked this well.
	to forum · permalink · · 2007-07-11 11:24:26 ·
ColorBASIC 8-bit Fun Premium join:2006-12-29 Corona, CA ·RoadRunner Cable ·Covad Wireless	If telcos want to improve their reputation they should start by dropping instead of CONSTANTLY raising prices through these stupid junk fees. -- Macintosh Users Group Serving the Inland Empire
	to forum · permalink · · 2007-07-11 11:26:26 ·
bogey780 join:2004-03-19 Covington, LA	reply to ColorBASIC A lot of the people switching to cable co telephone are dissatisfied former telco customers. So they have a little edge in terms of that. A lot of people with telco as their phone providers don't have a gradient with which to compare service.
	to forum · permalink · · 2007-07-11 11:27:52 ·
RARPSL join:1999-12-08 Suffern, NY	reply to ColorBASIC said by ColorBASIC : It's not surprising given telco's ever increasing rates and gouging for services like the $1.50 "How dare you not want to be in the phonebook" fee. While I may not agree with the fee, I can see a justification for it. If you are listed in the phone book (or can be looked up on the net since the "Dead Trees" edition is becoming a thing of the past) then there is a lessened need to call an operator to do the lookup for you - Thus you charge the "unpublished" (available from an operator but not in the book) subscriber a fee for the extra needed support. There is also a need for a fee for "unlisted" numbers since even the operator can not supply them and thus the need to handle the "what is the number" calls is still there just like "unpublished" ones.
	to forum · permalink · · 2007-07-11 12:33:07 ·
ColorBASIC 8-bit Fun Premium join:2006-12-29 Corona, CA ·RoadRunner Cable ·Covad Wireless edit: July 11th, @12:45PM	Huh? Telcos like Verizon CHARGE callers for 4-1-1 calls whether they're local or national directory assistence. They charge the "how dare you not want to be in the phonebook" fee just because it's something people want and they can get away with charging the fee. -- Macintosh Users Group Serving the Inland Empire
	to forum · permalink · · 2007-07-11 12:43:12 ·


Tuesday, 02-Dec 17:22:57	Terms of Use \| Privacy Policy \| Hosting by www.nac.net - DSL,Hosting & Co-lo \| feedback \| contact over 9 years online! © 1999-2008 dslreports.com. republican-creole page compression OFF