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Selected ISP Support > Earthlink DSL > Earthlink is outsourcing the last of it's US techs

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amigo_boy

join:2005-07-22
Reviews:
·magicjack.com

reply to Jim Bob Jr

Re: Earthlink is outsourcing the last of it's US techs

I suspect the motivation is similar to Sprint's dismissal of customers who require too much effort. Onshore support staff probably handle the nastiest of the nasty problems. I could see EL making a purely business decision that they're going to go for the low-hanging fruit (the easy installations, etc.). Let the problem children (with bad home wiring, too far from the CO, etc.) go elsewhere.

Mark
to forum · permalink · 2007-07-12 21:36:50 ·
Forums > Selected ISP Support > Earthlink DSL

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