GEAF
@cablespeed.com
| reply to McShaken
Re: Sunrocket -- Dead? Can't make calls, western Washington.
I'm in Western Wa, suburb of Seattle and I haven't had a dial tone today (Sunday) since about 2pm PST. Incoming calls are going to my VM, and I am able to log into my member portal. I just did simple forwarding to my cell, but I don't know if it is working yet.
I hope this is just a simple outage. I've been with SR since October 2006, and have been very happy to date.
Anyone else not have a dial tone in the Seattle area? |
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texxsharkk
join:2005-08-24
Lake Stevens, WA | I live north of Seattle, and my service is working fine... |
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GEAF
@cablespeed.com | reply to McShaken
sorry everyone, I just did a reset on my gizmo and it's now up and running again. No outage at all.
I hope SR sticks around, I'm very pleased with the service and the simple call forwarding did work. |
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jmichaelp
join:2001-04-02
Charlotte, NC | Out in Charlotte, NC for three days. Has anyone around here heard anything about service? |
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B
Premium,MVM
join:2000-10-28
1 edit | Just a reminder, consumer VoIP is in general not a regional thing. This is particularly true for Sunrocket, which has very few (one?) data centers. Chances are very high that an SR customer in Massachusetts is attaching to exactly the same Sunrocket SIP server as you are in Carolina.
There's no general outage at this minute. You shouldn't have been out this long since the Friday outage.
So if you are still having trouble it's isolated: reset your gizmo and/or call customer support (but good luck these days!), and/or try the gizmo at another location where there's broadband. Good luck.
-- B
--
In a realm outside causality and function |
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jmichaelp
join:2001-04-02
Charlotte, NC
| Thanks B, that makes sense. However it is down & has been for the longest outtage I've ever experienced. I didn't even know there was an outtage last week until I came back from out of town today and, on discovering service was still out, began researching. |
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eagle782
@Level3.com | reply to jmichaelp
Re: Sunrocket -- Dead? Can't make calls, western Washington.
Hasn't Sunrocket gone bust ? |
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jmichaelp
join:2001-04-02
Charlotte, NC
| reply to ptrowski
Everything's working fine here. I couldn't get it back the easy way, instead I had to power everything down & wait for awhile. Also I can't go cable modem -> router -> gizmo; instead I have to go cable modem -> gizmo -> router (in other words, ow Sunrocket said to set it up in the first place). |
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jeffnyc
join:2004-06-09
New York, NY
1 edit | Is SR still down? I am in NY and I am not getting dial tone.
I have also have voicestick connected to my line 2 and that is working ... my sunrocket is dead |
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chemie
join:2005-01-01
Midland, MI | dead in MI |
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jeffnyc
join:2004-06-09
New York, NY | reply to McShaken
Simple forwarding not working... Cant receive or dial calls. No dial tone. |
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DaEnigma
join:2004-11-26
Las Vegas, NV | reply to chemie
Dead... |
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N9MD
Premium
join:2005-10-08
Wayne, NJ
 ·VOIPo
·ViaTalk
·PHONE POWER
·Callcentric
| reply to McShaken
Re: Sunrocket -- Alive and .....well(?) in NJ
At the moment (Mon July 16 @ 8pm EDT) both my NJ and FL SR service (separate accounts) are working fine for Outgoing, Incoming and Call Forwarding. But I'm not holding my breath. Porting of these last SR accounts had already been initiated last week. |
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tivoboy
join:2004-05-10
Menlo Park, CA | same,
INBOUND and OUTDIAL are both fine |
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ddn
@comcast.net | reply to McShaken
Re: Sunrocket -- Dead? Can't make calls, western Washington.
me too in nj |
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DDN
@comcast.net | reply to McShaken
tried calling no good but our phones are working |
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mprindle
join:2002-03-14
Sugar Land, TX | reply to McShaken
South Texas and our service has been out all day. |
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dmolavi
Premium
join:2005-04-11
Sewell, NJ | south jersey here, no voice light. |
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