Sunrocket -- Dead? Can't make calls, western Washington. in Teleblend http://www.dslreports.com/forum/r18664927 en Tue, 02 Dec 2008 17:12:51 EDT Tue, 02 Dec 2008 17:12:51 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18709068 blackhrn : In nw Arkansas, I can make and recieve calls, but I have no voice mail. When I call 00 to the voice mail system for sunrocket I get a fast busy or after the phone rings 4 times it gets a fast busy instead of going to voicemail.]]> http://www.dslreports.com/forum/remark,18709068 Thu, 19 Jul 2007 23:08:17 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18693795 Joydtim : I am in Florida and I also am not able to place any calls. the run light on my gizmo is red?? I have tried to recycle and no luck.I also have a dial tone and when you call it is just silent.]]> http://www.dslreports.com/forum/remark,18693795 Tue, 17 Jul 2007 23:42:08 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18690500 anon : No incoming or outgoing calls possible here in Maryland]]> http://www.dslreports.com/forum/remark,18690500 Tue, 17 Jul 2007 16:26:34 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18686070 anon : SunRocket is No longer in business as you've probably noticed.

I was a SunRocket Customer
I have switched to ViaTalk.com
Until Midnight the claim they will Honor up to 12 months any other service.

I have no CLUE if I can keep both my numbers
To find news on SunRocket's Death.

»news.google.com/news?sourceid=na···N&tab=wn]]> http://www.dslreports.com/forum/remark,18686070 Tue, 17 Jul 2007 00:49:46 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18684393 NoOneButMe : dead here in lake stevens allso ]]> http://www.dslreports.com/forum/remark,18684393 Mon, 16 Jul 2007 21:00:39 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18684381 jeffnyc : »www.nytimes.com/2007/07/17/busin···f=slogin]]> http://www.dslreports.com/forum/remark,18684381 Mon, 16 Jul 2007 20:59:00 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18684335 dmolavi : south jersey here, no voice light.]]> http://www.dslreports.com/forum/remark,18684335 Mon, 16 Jul 2007 20:52:22 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18684289 mprindle : South Texas and our service has been out all day.]]> http://www.dslreports.com/forum/remark,18684289 Mon, 16 Jul 2007 20:47:41 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18684200 anon : tried calling no good but our phones are working]]> http://www.dslreports.com/forum/remark,18684200 Mon, 16 Jul 2007 20:36:21 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18684187 anon : me too in nj ]]> http://www.dslreports.com/forum/remark,18684187 Mon, 16 Jul 2007 20:34:44 EDT Re: Sunrocket -- Alive and .....well(?) in NJ http://www.dslreports.com/forum/remark,18684055 tivoboy : same,
INBOUND and OUTDIAL are both fine]]> http://www.dslreports.com/forum/remark,18684055 Mon, 16 Jul 2007 20:15:28 EDT Re: Sunrocket -- Alive and .....well(?) in NJ http://www.dslreports.com/forum/remark,18684008 N9MD : At the moment (Mon July 16 @ 8pm EDT) both my NJ and FL SR service (separate accounts) are working fine for Outgoing, Incoming and Call Forwarding. But I'm not holding my breath. Porting of these last SR accounts had already been initiated last week.]]> http://www.dslreports.com/forum/remark,18684008 Mon, 16 Jul 2007 20:09:37 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18683976 DaEnigma : Dead...]]> http://www.dslreports.com/forum/remark,18683976 Mon, 16 Jul 2007 20:04:54 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18683944 jeffnyc : Simple forwarding not working... Cant receive or dial calls. No dial tone.]]> http://www.dslreports.com/forum/remark,18683944 Mon, 16 Jul 2007 19:59:58 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18683609 chemie : dead in MI]]> http://www.dslreports.com/forum/remark,18683609 Mon, 16 Jul 2007 19:17:31 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18683436 jeffnyc : Is SR still down? I am in NY and I am not getting dial tone.

I have also have voicestick connected to my line 2 and that is working ... my sunrocket is dead]]> http://www.dslreports.com/forum/remark,18683436 Mon, 16 Jul 2007 18:52:49 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18682550 jmichaelp : Everything's working fine here. I couldn't get it back the easy way, instead I had to power everything down & wait for awhile. Also I can't go cable modem -> router -> gizmo; instead I have to go cable modem -> gizmo -> router (in other words, ow Sunrocket said to set it up in the first place).]]> http://www.dslreports.com/forum/remark,18682550 Mon, 16 Jul 2007 16:47:40 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18682475 anon : Hasn't Sunrocket gone bust ?]]> http://www.dslreports.com/forum/remark,18682475 Mon, 16 Jul 2007 16:39:04 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18678568 jmichaelp : Thanks B, that makes sense. However it is down & has been for the longest outtage I've ever experienced. I didn't even know there was an outtage last week until I came back from out of town today and, on discovering service was still out, began researching.]]> http://www.dslreports.com/forum/remark,18678568 Mon, 16 Jul 2007 00:23:57 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18678353 B : Just a reminder, consumer VoIP is in general not a regional thing. This is particularly true for Sunrocket, which has very few (one?) data centers. Chances are very high that an SR customer in Massachusetts is attaching to exactly the same Sunrocket SIP server as you are in Carolina.

There's no general outage at this minute. You shouldn't have been out this long since the Friday outage.

So if you are still having trouble it's isolated: reset your gizmo and/or call customer support (but good luck these days!), and/or try the gizmo at another location where there's broadband. Good luck.

-- B
--
In a realm outside causality and function]]> http://www.dslreports.com/forum/remark,18678353 Sun, 15 Jul 2007 23:42:24 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18678316 jmichaelp : Out in Charlotte, NC for three days. Has anyone around here heard anything about service?]]> http://www.dslreports.com/forum/remark,18678316 Sun, 15 Jul 2007 23:34:02 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18677842 anon : sorry everyone, I just did a reset on my gizmo and it's now up and running again. No outage at all.

I hope SR sticks around, I'm very pleased with the service and the simple call forwarding did work.]]> http://www.dslreports.com/forum/remark,18677842 Sun, 15 Jul 2007 22:39:12 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18677946 texxsharkk : I live north of Seattle, and my service is working fine...]]> http://www.dslreports.com/forum/remark,18677946 Sun, 15 Jul 2007 22:35:57 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18677298 anon : I'm in Western Wa, suburb of Seattle and I haven't had a dial tone today (Sunday) since about 2pm PST. Incoming calls are going to my VM, and I am able to log into my member portal. I just did simple forwarding to my cell, but I don't know if it is working yet.

I hope this is just a simple outage. I've been with SR since October 2006, and have been very happy to date.

Anyone else not have a dial tone in the Seattle area?]]> http://www.dslreports.com/forum/remark,18677298 Sun, 15 Jul 2007 21:35:15 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18671835 spm9999 : I hate replying to anon's but....

I will not port my number. I have decided to stick it out and if it don't work out then I will just have my cell number. No more voip for me and ATT or Charter's not getting more money from me..
--
»www.menofart.com]]> http://www.dslreports.com/forum/remark,18671835 Sat, 14 Jul 2007 17:21:31 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18671699 chakey : Dead in North NJ today.]]> http://www.dslreports.com/forum/remark,18671699 Sat, 14 Jul 2007 16:40:53 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18669541 anon :
quote:
Amazingly no one in this thread has yet linked to the "elephant in the room"


Sure I did. Eight posts down... »Sunrocket -- Dead? Can't make calls, western Washington.]]> http://www.dslreports.com/forum/remark,18669541 Sat, 14 Jul 2007 05:36:15 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18669474 Ricky Smith : The anon posters should realize most people have you guys ignored.
--
Ricky Smith
]]> http://www.dslreports.com/forum/remark,18669474 Sat, 14 Jul 2007 04:21:33 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18667088 anon : I'm not a SR customer but if it was me, I think I'd be porting my number today. People should realize that if these rumors are true and this company is going under, that it's just going to get much worse from this point on. Chances are, suppliers, partners, employees and whomever won't be getting paid and this thing is just going to turn into a free for all that will take a LONG time to sort out with whatever remaining people they have..if any.

I want to stress, I know nothing about this situation to say whether these rumors are true but given the layoffs and several postings on this site now from "insiders"..along with these outages, it certainly isn't looking too good.
I certainly wouldn't want to lose my number and can appreciate how people feel about that. While that might wind up not being the case, who's to say how long it all will take to sort out? It can certainly take a while.

The way I see it it's kind of like the titanic. the first people off had no problems getting a lifeboat. The others..hung out too long, wanting to believe everything was going to be ok.

I worked in the banking industry for a long time and saw a lot of companies fold during my tenure. And, in their wake, they can leave a real mess of unresolved issues. Trust me, the employees will be the LAST ones to know about this. The companies usually leave them hanging on till the last minute. Many times, their final checks bounce even and that's how they find out about these things. It's a sad situation, but how it often times goes when a company is going under.

I know, it's a tough call, and people want to believe and hope for the best. But, I think you need to realize that if you do that...AND these rumors are true..you could wind up with both no phone service, no number..(at least for a while)..and no one at SR answering the phones to help you out.

If it were me, I'd be taking the first life boat out and watching it all from a distance I think.

Anyways..good luck to everyone.]]> http://www.dslreports.com/forum/remark,18667088 Fri, 13 Jul 2007 18:40:09 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665827 B : Amazingly no one in this thread has yet linked to the "elephant in the room" so just for completeness -- »SunRocket Days are OVER!

-- B
--
In a realm outside causality and function]]> http://www.dslreports.com/forum/remark,18665827 Fri, 13 Jul 2007 14:41:49 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665722 anon : i think they got our attention]]> http://www.dslreports.com/forum/remark,18665722 Fri, 13 Jul 2007 14:30:24 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665680 N9MD : Hmmmm! Working in Northern NJ, too, this afternoon.]]> http://www.dslreports.com/forum/remark,18665680 Fri, 13 Jul 2007 14:20:07 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665387 LottaMoxie : Back up in Cary, NC.

WHEW... hope the service stays up.

Now, as for all the doom 'n gloom about SR, I'll have to think about who to try next in the VOiP world if this service is gonna tank.

I got the $99 /first year plan and I'm coming up on the end of month #2. Today is the first problem I've had.]]> http://www.dslreports.com/forum/remark,18665387 Fri, 13 Jul 2007 13:34:12 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665380 McShaken : Ok, back up in western Washington. Not a good time to have an outage (with all that's happened lately).]]> http://www.dslreports.com/forum/remark,18665380 Fri, 13 Jul 2007 13:33:07 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665308 koam : back up (limited testing).

I think they're trying to get our attention or make some headlines.]]> http://www.dslreports.com/forum/remark,18665308 Fri, 13 Jul 2007 13:23:11 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665280 sumdum : inbound/outbound back up in NYC.]]> http://www.dslreports.com/forum/remark,18665280 Fri, 13 Jul 2007 13:20:17 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665257 SMCinAZ : So, coincidence? Or what?]]> http://www.dslreports.com/forum/remark,18665257 Fri, 13 Jul 2007 13:17:49 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665246 huntermcdole : Backup in Tucson, AZ]]> http://www.dslreports.com/forum/remark,18665246 Fri, 13 Jul 2007 13:16:44 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665241 nevadabell : back up in oregon]]> http://www.dslreports.com/forum/remark,18665241 Fri, 13 Jul 2007 13:16:14 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665240 mwhitwor : Yup, I too can call and receive in Orange County, CA]]> http://www.dslreports.com/forum/remark,18665240 Fri, 13 Jul 2007 13:15:59 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665224 khaled12 : Back up in Houston..]]> http://www.dslreports.com/forum/remark,18665224 Fri, 13 Jul 2007 13:14:30 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665220 anon : Still Down in NJ]]> http://www.dslreports.com/forum/remark,18665220 Fri, 13 Jul 2007 13:14:26 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665200 CampMaster : Backup up in So. Cal.

~CMT]]> http://www.dslreports.com/forum/remark,18665200 Fri, 13 Jul 2007 13:10:24 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665198 ptrowski :
said by netcomrade See Profile :

people couldn't ream me today....
Isn't that a good thing? ;)]]> http://www.dslreports.com/forum/remark,18665198 Fri, 13 Jul 2007 13:10:14 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665184 dmolavi : working for me now]]> http://www.dslreports.com/forum/remark,18665184 Fri, 13 Jul 2007 13:07:48 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665183 netcomrade : people couldn't ream me today
but i can dial out]]> http://www.dslreports.com/forum/remark,18665183 Fri, 13 Jul 2007 13:07:36 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665167 dmolavi : this appears to be a widespread, not system-wide, outage, so maybe it's just an unfortunate coincidence.
--
NukedGallery.net]]> http://www.dslreports.com/forum/remark,18665167 Fri, 13 Jul 2007 13:06:20 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665166 weasbri : My wife just tried to call and couldn't get through. Tried to call her and got nothing but a fast busy. We're in the DC area, FWIW.
They're starting to freak me out now.
Edit: And we're back up now. Please no more of this, SunRocket!]]> http://www.dslreports.com/forum/remark,18665166 Fri, 13 Jul 2007 13:06:19 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665161 Mactron : Still working in,outbound here... Fingers crossed. ;)]]> http://www.dslreports.com/forum/remark,18665161 Fri, 13 Jul 2007 13:05:34 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665137 CampMaster : Calling home from the office (So. Cal) does not even ring, dead air.

This is bad.

Faxed LOA to VT today, hopefully I can keep my number!

~CMT
--
There's no place like 127.0.0.1 ]]> http://www.dslreports.com/forum/remark,18665137 Fri, 13 Jul 2007 13:02:14 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665116 anon : worked for me just now in missouri]]> http://www.dslreports.com/forum/remark,18665116 Fri, 13 Jul 2007 13:00:42 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665122 sumdum : Dead in NYC at 12:59PM]]> http://www.dslreports.com/forum/remark,18665122 Fri, 13 Jul 2007 13:00:28 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665101 dmolavi : i spoke w/ CSR Daniel, who said that they are aware of an outage, and are actively working to resolve it.
--
NukedGallery.net]]> http://www.dslreports.com/forum/remark,18665101 Fri, 13 Jul 2007 12:57:59 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665075 PJIV : Dead in Niagara Falls, NY

Bye Bye Sunrocket!]]> http://www.dslreports.com/forum/remark,18665075 Fri, 13 Jul 2007 12:55:32 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665064 jeffnyc : dead in new york... was working about 10 min ago - now calls dont go through]]> http://www.dslreports.com/forum/remark,18665064 Fri, 13 Jul 2007 12:53:34 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665019 anon : »SunRocket Days are OVER!]]> http://www.dslreports.com/forum/remark,18665019 Fri, 13 Jul 2007 12:49:32 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18665017 tj008 : Was on hold with Member Services when my SR main line rang. No caller id. But it rang and my wife was on the other end.
--
Cable. Voip cos: Paid- SunRocket, VoicePulse; Free/PAYG- FWD, SIPphone, VoiceStick, FreeDigits.]]> http://www.dslreports.com/forum/remark,18665017 Fri, 13 Jul 2007 12:47:31 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18664984 huntermcdole : Same here in Tucson, AZ]]> http://www.dslreports.com/forum/remark,18664984 Fri, 13 Jul 2007 12:43:09 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18664974 sportsdadmi : Dead here in Michigan! This stuff is getting old!]]> http://www.dslreports.com/forum/remark,18664974 Fri, 13 Jul 2007 12:41:54 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18664972 LottaMoxie : Here too... GAHHH

and I work from home and have an important conf call in 15 min.

Incoming calls will ring but when I pick up I hear nothing...

Cary, NC]]> http://www.dslreports.com/forum/remark,18664972 Fri, 13 Jul 2007 12:41:48 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18664964 tj008 : Dead here too. Cincinnati, OH

]]> http://www.dslreports.com/forum/remark,18664964 Fri, 13 Jul 2007 12:40:31 EDT Re: Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18664944 koam : yes....dead. i have dial tone but outgoing calls are not working.]]> http://www.dslreports.com/forum/remark,18664944 Fri, 13 Jul 2007 12:36:34 EDT Sunrocket -- Dead? Can't make calls, western Washington. http://www.dslreports.com/forum/remark,18664927 McShaken : I can't call out to any number today with SunRocket... Anyone else having the same issue?]]> http://www.dslreports.com/forum/remark,18664927 Fri, 13 Jul 2007 12:33:59 EDT