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ISurfTooMuch
join:2007-04-23
Tuscaloosa, AL
| Sale?
I'm not a SunRocket sub, but I'd like to make an observation. Assuming management is preparing the company for a sale, don't they have an obligation to provide service to those who have paid for it? It sounds to me like they're letting all the employees go and preparing to turn out the lights...or at least let them burn out on their own. However, there are subs who have already prepaid for service, and, IMHO, the company is contractually bound to provide it. If things were the other way around, where a sub had signed a contract for a time period and agreed to pay a fee each month, you can be damned sure that the company would demand their money, and the customer wouldn't be able to just walk away from the contract because they didn't feel like honoring it anymore.
I realize that the company might be able to file for bankruptcy and close down, but that hasn't happened, and, unless it does, they should have to provide the services they agreed to provide. | |
morbo
Complete Your Transaction
join:2002-01-22
00000
clubs:
 ·Charter Pipeline
 ·AT&T Southwest
| said by ISurfTooMuch  :don't they have an obligation to provide service to those who have paid for it? However, there are subs who have already prepaid for service, and, IMHO, the company is contractually bound to provide it. Enron baby. all those people and their retirements just disappeared. | |
halfband
Premium
join:2002-06-01
Huntsville, AL
·Comcast
| reply to ISurfTooMuch
said by ISurfTooMuch :However, there are subs who have already prepaid for service, and, IMHO, the company is contractually bound to provide it. If things were the other way around, where a sub had signed a contract for a time period and agreed to pay a fee each month, you can be damned sure that the company would demand their money, and the customer wouldn't be able to just walk away from the contract because they didn't feel like honoring it anymore. For the most part the customer can get out of the contract once the customer is dead. Any claims go against the customer estate. For a company the same is true, once they are pronounced dead you can get in line at the bankruptcy court if the assets are liquidated. If the company assets are sold through the over site of the court, the details of which liabilities are picked up by the new owner are negotiated as part of the asset purchase.
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Registered Bandwidth Offender #40812 | |
whoamIoramI
join:2004-05-17
Jersey City, NJ
·Verizon Online DSL
| reply to ISurfTooMuch
If an airline goes bankrupt and you hold a ticket, you don't get a refund.
Doesn't matter what business or what contract you have, if the firm goes bankrupt, you aren't going to see a cent.
remember www.cyberrebate.com ? millions of people lost money there | |
tc1uscg
join:2005-03-09
Saint Clair Shores, MI
·Comcast
·WOW Internet and C..
| reply to ISurfTooMuch
said by ISurfTooMuch :I'm not a SunRocket sub, but I'd like to make an observation. Assuming management is preparing the company for a sale, don't they have an obligation to provide service to those who have paid for it? It sounds to me like they're letting all the employees go and preparing to turn out the lights...or at least let them burn out on their own. However, there are subs who have already prepaid for service, and, IMHO, the company is contractually bound to provide it. If things were the other way around, where a sub had signed a contract for a time period and agreed to pay a fee each month, you can be damned sure that the company would demand their money, and the customer wouldn't be able to just walk away from the contract because they didn't feel like honoring it anymore. I realize that the company might be able to file for bankruptcy and close down, but that hasn't happened, and, unless it does, they should have to provide the services they agreed to provide. They are not under the same "rules" as a baby bell or telco so the FCC can't make them do much of anything much less the SEC or PUC. When I had my issue with bumrocket releasing my number (a case of the left hand didn't know what the right was doing), thanks to the backbone telco (who was regulated under FCC) having a hand in it too, did the PUC and FCC get involved to get my number back, even too Comcast's protest (they sucked up my number and issued it to one of their customers). So, till there is some oversight by some one or agency who can hold their feet to the fire.. your sorta out of luck thinking you have rights.  | |
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