O Canada! > Canadian > Rogers > [ Express] Disconnection problem

reply to UGMachine

Re: [ Express] Disconnection problem

have you checked your Modem log? if you have a SB5100 its: 192.168.100.1 should give you a little more info that might help us out.

Sorry, I should've posted more infos

The modem I have is DPC 2100 of Scientific Atlanta.

Also, the internet cable from the basement is splits into one for the phone modem and one for the internet modem.

»i131.photobucket.com/albums/p317···0070.jpg

»i131.photobucket.com/albums/p317···0071.jpg

I guess no one here could help me?

I suggest you call Rogers up to check your connection strength but I'd hold out until someone here has a better suggestion.

I had a problem where I only had 5min connection and I had reboot the cable modem because after 5min, the page just keeps loading and never stop. I ended up with a 3 splitter (2tv, 1 internet) and paying an extra outlet

My guess is your signal is not strong enough... You might want to check router settings as well...