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Links: ·BBR Speed test ·Telus Velocity Webpage ·Tweaks Forum ·Telus Reviews
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Bartmolle

join:2004-02-15
Langley, BC

Speed issue

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I have a weird issue that, hopefully, someone can help with. For about a week, some pages load incredibly slowly while others on the same site load normally. For example, Broadband was terribly slow but the Telus forum and any of its posts load normally and this post will probably take forever. Speed tests on two sites that I have used for ages and have ALWAYS (around 2850 kbps) returned pretty much the same results now show totally different results. The Telus download is normal as are Bittorrent and Newsgroup downloads. Bitdefender, Panda and Trend scans show nothing and disconnecting for several minutes changes nothing. There have been no changes except my upload speed increased greatly and nothing is open at the time, actually, it's constant anyway. Thanks


siberx4
Bandwidth hog

join:2004-10-19
West Vancouver, BC

Sounds like a routing problem to me... think you could post traceroutes (tracert at command prompt in winxp) to each of the testing servers you're using?


Bartmolle

join:2004-02-15
Langley, BC

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No idea what these mean but here they are in the order of Internet Frog, Global Speedtest and Telus and thanks. Don't know if it matters but while messing with the copy and paste for Telus, it timed out from about 9 hops to 30 hops about 5 times. This is the only one that didn't. Thanks again.

Bartmolle

join:2004-02-15
Langley, BC

Problem solved or an amazing coincidence. The web surfing optimization feature of Tuneup Utilities was used but at 512 kbps by mistake. As soon as the proper setting was used, speeds increased from 970 kbps to 2500 kbps and all seems fine.



siberx4
Bandwidth hog

join:2004-10-19
West Vancouver, BC

said by Bartmolle:

Problem solved or an amazing coincidence. The web surfing optimization feature of Tuneup Utilities was used but at 512 kbps by mistake. As soon as the proper setting was used, speeds increased from 970 kbps to 2500 kbps and all seems fine.
Likely what was happening is that this utilty had changed your TCP receive window to match a connection with a slower speed than you have. What this would do is cause near (low latency) servers to show proper download results, but distant (high latency) ones would show a decrease in throughput.

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