ThatsAllFolks
@sunrocket.com | Re: SunRocket Days are OVER! Today is, indeed, the last day.
Good luck all. Here's hoping your number survives. Considering its owned by the carrier and not SunRocket, it should not be swallowed. | |
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walletless
@dmainc.com | Re: SunRocket Days are OVER! source? | |
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ThatsAllFolks
@sunrocket.com | Re: SunRocket Days are OVER! said by walletless :
source?
Is the @sunrocket.com next to my handle enough? | |
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walletless
@dmainc.com | Re: SunRocket Days are OVER! Any news on what will happen to our number and $$? | |
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what
| If you cancel, might need to follow these steps...not sure how good this info is now that SR is finished:
Once your account is closed, our system will
automatically calculate any refund due to you for
unused months by your cancellation date. The refund
will be automatically be credited to the method
of payment on file in 38 days.
Be advised that a disconnected number cannot be
ported away from SunRocket. To port your number
away will take up to 45 business days.
Please follow the instructions below in order to
transfer your phone number to another phone
service provider.
1. Please contact your new phone service provider
and request that they initiate a phone number
transfer. Your new carrier must start this process
for you.
2. Your new provider will ask you to complete a
request form which will require information about
SunRocket. Please use the following:
End User Name: SunRocket
End User Address: 8045 Leesburg
Pike, Suite 300, Vienna VA 22182
In order to cancel your service, we need you to
call our member center. Cancellations cannot be
handled by e-mail. | |
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Packet8 rep
@8x8.com
| There should be no problem porting to Packet8. Most of the numbers are owned by Level3 for both SunRocket and Packet8. I expect we could port the number very fast (maybe just a few days or less). Packet8 is operated by 8x8, a company that has been in business for 20 years and it is financially strong (almost cash flow break even in its VoIP phone service in the March quarter). | |
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The Beer
I Love It When A Plan Comes Together
Premium
join:2001-07-24
Omaha, NE
clubs:
 ·ViaTalk
| Re: SunRocket Days are OVER! said by Packet8 rep :
There should be no problem porting to Packet8. Most of the numbers are owned by Level3 for both SunRocket and Packet8. I expect we could port the number very fast (maybe just a few days or less). Packet8 is operated by 8x8, a company that has been in business for 20 years and it is financially strong (almost cash flow break even in its VoIP phone service in the March quarter).
I will agree with the 20 years however there have been HUNDREDS of posts on this forum about EGHT and their stock games. Personally I bought a car back in 2003-2004 when my stock went from the .50 to 6.00 a share however I would not put them in Financially Strong. | |
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SoSadSR
@comcast.net
| said by Packet8 rep :
There should be no problem porting to Packet8. Most of the numbers are owned by Level3 for both SunRocket and Packet8. I expect we could port the number very fast (maybe just a few days or less). Packet8 is operated by 8x8, a company that has been in business for 20 years and it is financially strong (almost cash flow break even in its VoIP phone service in the March quarter).
If SunRocket were to go belly up before a decision was made to go to Packet 8 and if our numbers were stuck in a state of "limbo" (providing SunRocket were to shut down and leave us high and dry) -- do Packet 8 still have access to port away old SunRocket numbers? Even if no one is there on SunRocket's side to sign away the number transfer? | |
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The Beer
I Love It When A Plan Comes Together
Premium
join:2001-07-24
Omaha, NE
clubs:
·ViaTalk
| Re: SunRocket Days are OVER! said by SoSadSR :said by Packet8 rep :
There should be no problem porting to Packet8. Most of the numbers are owned by Level3 for both SunRocket and Packet8. I expect we could port the number very fast (maybe just a few days or less). Packet8 is operated by 8x8, a company that has been in business for 20 years and it is financially strong (almost cash flow break even in its VoIP phone service in the March quarter).
If SunRocket were to go belly up before a decision was made to go to Packet 8 and if our numbers were stuck in a state of "limbo" (providing SunRocket were to shut down and leave us high and dry) -- do Packet 8 still have access to port away old SunRocket numbers? Even if no one is there on SunRocket's side to sign away the number transfer? Here is the thing, TECHNICALLY there is no port as P8, SR and VT all use Level 3 for their numbers (In some markets).
The problem is coming up with a procedure for Level 3 to quickly, and LEGALLY move all those numbers around.
This can be a REALLY easy transition if companies like Level 3 and the providers have a battle plan.
If they follow the status quo, this will be a complete cluster.
I am betting on the cluster. | |
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Nate425
Premium
join:2005-02-03
Charlottesville, VA
clubs:
| Re: SunRocket Days are OVER! Seems like it's safe to say they're done (their PR folks would be all over this by now if it was a lie). So sorry folks, wish it would have gone better.
I am also betting on a cluster when trying to port numbers around. It's just not going to end well. | |
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VTBrendan
Viatalk
Premium,VIP
join:2005-06-27
Clifton Park, NY
| Re: SunRocket Days are OVER! Hey,
Although it seems pretty obvious at this point, I would suggest to people that have numbers with SR that they really do want to keep to perhaps get the porting process started. We do enough business with L3 to know that there is a good chance things won't be handled to gracefully on their side should porting become an issue later down the road.
-Brendan | |
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The Beer
I Love It When A Plan Comes Together
Premium
join:2001-07-24
Omaha, NE
clubs: | Re: SunRocket Days are OVER! Brendan,
I have a ticket open just for that at VT.
How quickly are you all jumping on this? | |
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MSP
@comcast.net | Re: SunRocket Days are OVER! What is VT? I am trying to go back to landline Verizon until this is all ironed out. I don't think they will be able to port my number out though. Also, what is a cluster port?  | |
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sluri
join:2001-02-10
 ·Verizon FIOS
 ·Comcast
2 edits | I am not sure if this has been mentioned before or not, but aren't there some federal guidelines for bankruptcy of these kinds of services? I know of a lot of people who have sunrocket for their only phone service, god forbid an emergency and you have to call for 911 for fire etc. and your phone is dead. not because of a temporary problem but because the company went belly up. It would be like a company who provides electricity and closes shop in the middle of summer, leaving hundreds of people without AC etc. I think the execs of sunrocket should/would be responsible for such a thing happening. It is not like this just came up on their last financial papers. When you keep loosing money and work on a collect first then give service type of system, and the whole idea of your company running is based on new customers it is bound for failure (i think this falls under a pyramid scheme system). The thing that pisses me off is that they billed me for my international calls and didn't credit me the 3 dollars. insult to injury...... I can only predict a house fire, and no working phone thanks to sunrocket belly up, and one or more of their execs headed for jail. If they do close up shop for good, I am more irritated with the way they did it. I can only imagine the mess with number porting etc.
sluri | |
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Aveamantium
join:2006-10-02
Loveland, CO | Re: SunRocket Days are OVER! That is truly a frightening thought sluri, especially for those SR customers not following this thread which I would suspect to me most of them. Good luck all! | |
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joeplumer
@verizon.net | does this mean that sunrocket is out of business? | |
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| agalonsk
join:2005-03-04
Newtown, PA | said by joeplumer :
does this mean that sunrocket is out of business?
Nope, I'm not sure what would have given you that impression. | |
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cpw11
@sprintlink.net | What (who) is VT???? | |
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Aveamantium
join:2006-10-02
Loveland, CO | Re: SunRocket Days are OVER! VT=Viatalk | |
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| | tivoboy
join:2004-05-10
Menlo Park, CA | VT is viatalk | |
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nogotchas
@atlanticbb.net | ***NO GOTCHAS GUARANTEE *****
WTF can we do with that? Sue for $54 mln. each (pants story rerun)???
I think we were taken for a serious spin here. With that "pick up" line. | |
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huntermcdole
Premium
join:2005-08-01
Tucson, AZ | Re: *****NO GOTCHAS GUARANTEE ***** didn't you read earlier it was a mistake. The logo was suppose to be " No, Gatcha" there for it would be "No, Gatchas Guaranteed" | |
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dave49310
@youcanmail.us | Other than the customer service number and the phone doesn't work, this is all roomer hearsay and popular opinion. does anybody have any facts? | |
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Fact
@comcast.net | Re: SunRocket Days are OVER! Sunrocket is out of business... | |
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mk3supra
@omcastbusiness.net | Re: SunRocket Days are OVER! said by Fact :
Sunrocket is out of business...
Really !!!!???? | |
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dave49310
@youcanmail.us
| Re: SunRocket Days are OVER! That's all I wanted to know, thank you jduffy. I'm glad I didn't have the 2 bills to dump into sunrocket. I'm still paying off Nextel, holey crap, $500 for one month from $118 a month. Man, ya go over by a few minutes.
anyway, I need a good recommendation on another voip service, fast. | |
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Voip Believer
@comcast.net
| Re: SunRocket Days are OVER! We're going with Comcast's triple play, $102/month for one year. We already have cable and internet so this is only a few bucks extra. They are installing on Friday afternoon with a temporary number and will try to port. What they don't advertise is that the voice service requires a new combination cable modem & phone interface that you have to rent for $3/month. Plus I had just bought a cable modem last year, though at $20 after rebates it is paid for.
Verizon wouldn't install until the old number was ported. But they are running fiber in the area so in one year when Comcast raises the rates I can threaten or just switch to FIOS.
Since our cell minutes are now used up for the month, I installed and signed up for outgoing calls with Gizmo Project www.gizmoproject.com for $0.019/minute. It is rated well in comparison with Skype. It isn't perfect but no issues installing and running, plus it will be a good backup when the phone is tied up. My wife was able to use it easily following my cryptic instructions. | |
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