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Forums » VOIP etc » Voice Over IP - VOIP » Teleblend » SunRocket Days are OVER!
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ATT: TELEBLEND »
« Trying to get support to repospond to my ticket  
page: 1 · 2
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huntermcdole
Premium
join:2005-08-01
Tucson, AZ
reply to walletless
Re: SunRocket Days are OVER!

Wish my renewal was recently... I renewed in February


Goober
Premium
join:2000-12-17
Naperville, IL
It's still worth talking to your CC company. Some are very good about things like this. AE and Discover bite hairy bags, but Chase and Citibank have been good in the past.


huntermcdole
Premium
join:2005-08-01
Tucson, AZ
I believe it was on my Amex or my USAA Card


walletless

@insightbb.com

reply to huntermcdole
said by huntermcdole See Profile :

Wish my renewal was recently... I renewed in February
I know how you feel... I am sorry to hear that.
Just FYI - I did manage to cancel all other charges from Sunrocket (monthly international calling charges). The only thing that is still uncancelled is the $199 initial charge, for which they require the things I mentioned in my post.
So basically, if I get refunded that $199, I would have got almost 4 months of service from sunrocket for free :d

Raiderdad

join:2007-07-16
Pleasanton, CA
reply to huntermcdole
Am on the line now w/Capital 1.....& wouldn't ya know it.....today is my exact 4 mos cc posting date (3/16)....I may have just been able to squeek in w/my $209.26 credit.

Will post back w/my progress.

ODYSSEY

join:2001-12-06
Raleigh, NC
·ViaTalk
·Callcentric
·RoadRunner Cable

Do they take into effect that the transaction is for a service that is for a certain time limit? I am off by two months.
--
All information expressed in this post is my opinion, and should not be regarded as a statement of fact.

Raiderdad

join:2007-07-16
Pleasanton, CA
reply to Raiderdad
No propblem w/Capital 1 disputing the charge from 4 mos ago (to the exact day as it was)....so as it turns out, we got 4 free mos of SR.....GOTCHA!!! hehe

empusa

join:2007-07-16
RaiderDad, I have CapitalOne and am in the same scenario as you (a few days apart, though). WHat do I need to say to dispute?

ODYSSEY

join:2001-12-06
Raleigh, NC
reply to Raiderdad
Waiting on hold. Cap1 has high call volume, due to sunrocket.

Raiderdad

join:2007-07-16
Pleasanton, CA

reply to empusa
Just tell'em the truth. Was no problem @ all for me. Now I gotta solid green run light on the gizmo....but of course the fone still dont work.

Oh well...guess I'll finally bite the Comcast triple play bullet....SIGH!!! We got cable inet & TV w/em.....time for fone I suppose....from $17/mos to $40....OUCH!!!

GL all makin your way thru all this uglyness.

ODYSSEY

join:2001-12-06
Raleigh, NC
·ViaTalk
·Callcentric
·RoadRunner Cable

reply to empusa
Capital One Investigative Solutions / Disputes
PO BOX 30279
SLC, UT 84130

All disputes after 90 days must be in writing.
--
All information expressed in this post is my opinion, and should not be regarded as a statement of fact.


JerseyTechGuy

@optonline.net
So... When does the class action lawsuit start. I think I deserve some inconvienince money.

Cogdis

join:2007-03-26
Floral Park, NY

1 edit
said by JerseyTechGuy :

So... When does the class action lawsuit start. I think I deserve some inconvienince money.
Heh, who are you gonna sue though?
BTW service is working both ways for me.


SRcustomer

@comcast.net

reply to JerseyTechGuy
said by JerseyTechGuy :

So... When does the class action lawsuit start. I think I deserve some inconvienince money.
SR is going to be what we attorneys call "judgment proof", meaning they've got no money for the court to award you. Trust me, another attorney friend and I already discussed this.


The Beer
I Love It When A Plan Comes Together
Premium
join:2001-07-24
Omaha, NE
clubs:
·ViaTalk

reply to JerseyTechGuy
said by JerseyTechGuy :

So... When does the class action lawsuit start. I think I deserve some inconvienince money.
I don't know who you are going to sue however it could be some fun to take it personal.

If we can dig up some info on Lisa Hook...

Have some pizza's delivered.
Have Chinese delivered.
Send her flowers.
Send her nuts (Jericho fans understand)
Sign her up on any catalog list we can find.
Put her name on church calling lists.
Pet her name on any calling list.
Prank call her.
Register her for the ebay service that calls you when auctions end, then watch a TON of auctions.
Use Viatalk free, connect her to random fun places.

On the illegal side however would be fun none the less...
Have her trash service stopped.
Disconnect other utilities.
File random complaints with the FCC her having problems with multiple regulated services.
Same for the PUC in her state.

Just some ideas, I would not recommend doing any of this.

Cogdis

join:2007-03-26
Floral Park, NY
I'm game for sending her nuts lol.
It brought jericho back, maybe it will bring SR back somehow??

Raiderdad

join:2007-07-16
Pleasanton, CA

reply to ODYSSEY
Was not my experience.....120 days to the day of my SR charge.....the credit back was e z...4 me...all I had to do was wait approx 10 mins on hold for a Cap 1 Advisor who then transferred me to a Supervisor to comeplete my transaction/credit.

I have a Cap 1 Platnium card if that makes a diff?

ODYSSEY

join:2001-12-06
Raleigh, NC
·ViaTalk
·Callcentric
·RoadRunner Cable

said by Raiderdad See Profile :

Was not my experience.....120 days to the day of my SR charge.....the credit back was e z...4 me...all I had to do was wait approx 10 mins on hold for a Cap 1 Advisor who then transferred me to a Supervisor to comeplete my transaction/credit.

I have a Cap 1 Platnium card if that makes a diff?
Well my charge is back in the end of Jan. She did talk to a supervisor. Maybe it was beacuse more people are calling about SR. I wasn't going to fight it, since calling means nothing. It is always best to write your CC anyways. I got a Platinum card too.
--
All information expressed in this post is my opinion, and should not be regarded as a statement of fact.

fiberguy
My views are my own.
Premium
join:2005-05-20

reply to Cogdis
Be ready to come back and post your "My service is dead here too" post.

I had one of the adapters here in Mpls, month to month, and for testing purposes only, and it too went dead.
--
"Complaining is the least path of resistance for the self-serving, the lazy, and I’m told it’s a woman’s prerogative..."


tangojoker
Peace

join:2004-01-25
Beaverton, OR
·T-Mobile US
·Teleblend

reply to The Beer
said by The Beer See Profile :

said by JerseyTechGuy :

So... When does the class action lawsuit start. I think I deserve some inconvienince money.
I don't know who you are going to sue however it could be some fun to take it personal.

If we can dig up some info on Lisa Hook...

Have some pizza's delivered.
Have Chinese delivered.
Send her flowers.

Just some ideas, I would not recommend doing any of this.
check this out.

»www.reuters.com/article/politics···20070710
Forums » VOIP etc » Voice Over IP - VOIP » TeleblendATT: TELEBLEND »
« Trying to get support to repospond to my ticket  
page: 1 · 2


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