said by Raiderdad:Was not my experience.....120 days to the day of my SR charge.....the credit back was e z...4 me...all I had to do was wait approx 10 mins on hold for a Cap 1 Advisor who then transferred me to a Supervisor to comeplete my transaction/credit.
I have a Cap 1 Platnium card if that makes a diff?
Well my charge is back in the end of Jan. She did talk to a supervisor. Maybe it was beacuse more people are calling about SR. I wasn't going to fight it, since calling means nothing. It is always best to write your CC anyways. I got a Platinum card too.