| Innomedia Gizmo bricked? Try this! First a disclaimer - I have NOT tried this, but found this info on sunrocketforum.com - I turned off provisioning last night when the u7... password was working. Try this and see if it works. Please remember - DO NOT STAY CONNECTED ON THE NET when you do this until you have turned off provisioning on your innomedia.
Sorry, I do not have matching information for the Linksys and SPA adapters... if someone does, please post it in this thread.
Here are some instructions for setting up an InnoMedia gizmo manually, from scratch, in this case using a server on an alternate port.
1. Unplug cable from gizmo WAN port (so you are disconnected from Internet).
2. With PC connected to gizmo LAN port, go to »192.168.251.1 , log in with user and welcome.
3. Open this URL: »192.168.251.1/restore2.ssi ; after about 15 seconds you should see a message about reset to defaults. Wait another 30 seconds.
4. Close browser window. At this point your gizmo should be in the same state as when SR first shipped it to you.
5. Open a new browser window, go to »192.168.251.1/Voice_adminPage.htm (do not open gizmo home page first).
6. When prompted for password, use user: admin and password: slapshot
7. Go to IP Network->Provisioning Setting. Uncheck Enable Provisioning. Click Save & Reboot. Click OK to warning.
8. When prompted, log in again with admin and slapshot . If you have trouble, close window, open another, go to »192.168.251.1/Voice_adminPage.htm
9. Gp to IP Network->Interface Setting. Re-enter your static IP or PPPoE information, if needed. Click Save & Reboot. Click ok to warning.
10. Reconnect gizmo WAN cable. WAN light should come on, and your Internet connection should be working again. Of course, VoIP will still be out.
11. Log into gizmo again as admin. Go to VoIP->SIP Proxy. SIP Proxy will show as 0.0.0.0 ; change to 72.165.163.34:10560
12. In Preferred CODECs List, change 2nd entry from G729A/8000 to NONE. Click Save; Click OK to warning.
13. Go to VoIP->User Account. Enter your data for User ID, User Password, Confirm Password, User Name, Authentication ID.
Note: User ID and User Name are your 10-digit SR Phone number. Authentication ID is 15 digits. Password is 24 characters. The quotes are not part of the password, but the two equal signs at the end are. You should paste this data into both the User Password and the Confirm Password fields, as entering it manually is very error prone.
14. Set Enable T38 FAX to No. Click Save. Click OK to warning.
15. Go to Management->Reboot. Click OK to warning.
16. With luck, you should get a VoIP light within one minute.
Notes to other users who may try this:
If your SIP password contains one or more + characters, there is a bug that prevents you from entering it via the Inno web interface; use telnet instead (Cu command).
If you are in the US, note that this setup will not receive updates from SR; your service may stop working if a critical update is pushed, until you make it manually. Be sure that you have a reliable alternate means of making an emergency call. |
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welie
join:2006-09-27
Israel | Where do you get the information for step 13? Authentication ID and password? |
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| said by welie:Where do you get the information for step 13? Authentication ID and password? If you are porting from viatalk, this info will be provided by them. Otherwise, it will be provided by whoever you port to |
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| Instructions worked like a charm on my Inno. I signed up for VT. Hopefully the number port will go through soon so I can get a home phone working again. Even though I can access the Inno, I am getting their ATA. Is it possible to move to the Inno later if I so desire? |
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| said by bodsford :
Instructions worked like a charm on my Inno. I signed up for VT. Hopefully the number port will go through soon so I can get a home phone working again. Even though I can access the Inno, I am getting their ATA. Is it possible to move to the Inno later if I so desire?
glad i could help  |
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| reply to walletless
said by walletless :said by welie:Where do you get the information for step 13? Authentication ID and password? If you are porting from viatalk, this info will be provided by them. Otherwise, it will be provided by whoever you port to For Authentication ID, I just made up a 12 digit number and put it in there, for password, I just made up a 24 digit number and put it in there. I received a VoIP light and am still using SunRocket until I can get another provider. |
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| reply to walletless
Thank you very very very much. Now I have a Gizmo that I can take with me to VT or some other provider. Only wish my past invoices were still acessable from SunRocket.
They really are bastards to go out like this, no warning or anything. I hope a civil lawsuit is filed against the individual crooks who are responsible. |
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| reply to walletless
How to set up Innomedia for BroadvoiceI have a VoIP line from BroadVoice which I use for business when I work from home. I did order new service (and a new ATA) from VT. In the mean time, I used my SunRocket Innomedia MTA 6328-2Re ATA to hook my house phones to my business line. That way, at least my family can make outgoing calls from the house phone.
Here's how I did it:
- Set the SIP Proxy values:
SIP Proxy: proxy.chi.broadvoice.com
Use Outbound Proxy: Yes
SIP Local Signalling Port: 5060
Registration Expiration Time: 3600
Preferred CODECs List:
PCMU/8000
PCMA/8000
G729A/8000
G726-32/8000
- Save
- Set User Account values as follows:
Line No. 1
User ID: <my 10-digit phone number>
User Password: <my password from Broadvoice>
Confirm Password: <my password from Broadvoice>
User Name: <my 10-digit phone number>
Authentication ID: <my 10-digit phone number>
Use Hot Phone Number: No
Hot Phone Number:
Enable T38 FAX: No
- Save
- Management > Reboot
Notes:
- proxy-chi.broadvoice.com does not work, you have to use a dot after proxy, not a hyphen.
- The "chi" part of the proxy server is variable depending on your location.
- Probably the PCMU codec alone would be fine.
Good luck! |
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| reply to walletless
Re: Innomedia Gizmo bricked? Try this! I got it all the way to the VoIP light coming on using a made up authencation ID and password. Just get busy signals. I guess it's gone. Thanks for the post. It looks like I can sign up somewhere else. |
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| reply to Darin
Well, I tried this (entering made-up ID/Password), and I can't get my SunRocket number to work...Can anybody help?
Thanks,
Mike |
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| reply to walletless
HUUURRRRAAAAHHHH........
 I GOT MY SUNROCKET SERVICE TO WORK....
TRUMAN IS THE MAN! |
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Reviews:
 ·Future Nine Corp..
| reply to walletless
Thanks for all this information.
But, a couple questions:
In step 9 it says to re-enter your static IP or PPPoE information if needed. Where do I get this information? (I'm a newbie)
In step 13 it says authentication ID is 15 digits. Elsewhere I read in the forum that this is 12 digits. Is 15 correct? |
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| reply to walletless
I followed all the steps as outlined.... the reset steps worked as advertised... but when I type in the correct admin password on the the voice_adminpage the browser starts cycling through a bunch of pages on the device. I can see it in the status bar at the bottom of the browser (goes through about 10 pages very fast).... meanwhile it asks for the admin password again. It doesn't do this when I enter the wrong admin password so I don't think that is the issue? Help!!! |
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 JoeG4
join:2001-12-16
945941 | reply to walletless
I have a couple of DTAs laying around, and the Innomedia box is ugly, so I'm tempted to smash it  |
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| reply to walletless
I tried till step 12 and everything seems to be working.. What number do i need to give for Authentication ID? Can it be any 15 dig number? Also when i tried with password of 8 char, it didn;t pop up any error but my VOIP line is not coming  .. Plz help! |
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| reply to bharmontkd
said by bharmontkd :
I followed all the steps as outlined.... the reset steps worked as advertised... but when I type in the correct admin password on the the voice_adminpage the browser starts cycling through a bunch of pages on the device. I can see it in the status bar at the bottom of the browser (goes through about 10 pages very fast).... meanwhile it asks for the admin password again. It doesn't do this when I enter the wrong admin password so I don't think that is the issue? Help!!!
it's Voice_adminPage.htm (case-sensitive) - you tried that, correct? Not all lowercase.. |
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deep55
join:2006-02-17
Mechanicsburg, PA | reply to walletless
I have tried everything in all the thread, but my innomedia gizmo doesnt take any password or not setting to factory default..even I tried hard reset. Is there any spacial sequence to do the hard reset? anyone can help me?
Thanks in Advance. |
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| have you tried unplugging the WAN side, plug your comuter only into the LAN side and starting from there? |
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| reply to walletless
I am not clear on the Authentication ID and PAssword.
What dows sunrocket use for this ? Where can I get this? |
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psloanLudicrouse Speed
join:2002-07-29
Renton, WA | reply to walletless
Hello,
I have tried to start using TB, not sure that I am or not. Since their email does not seem to make it to my server. anyway that is a different story. I have been up and running fine since sr went out. I signed up for TB last week, Thursdays, I believe. Been working all the time, except my run light was flashing red. Called TB support last night and said I would have to move my gizmo before my router to get it fixed. This would take me having to change the ip address and what ever else I had changed. Anyway, that did not seem to work at all. So I pushed it a bit and pressed the little reset button on the back. That totally hosed my unit. it would not get a voip light. So I found the directions here.
This saved my gizmo, I get the voip light solid green. But I could not make outgoing calls, would just get a fast busy. I figured it was because I unchecked the provisioning option. So this AM I checked it to allow TB to provision. This only made my run light start flashing red again. Still no outgoing calls. Still have the voip light green. Tried to call TB again this am on my cell and now the number 877-252-4548 won't pick up. Says this subscriber has chose not to accept incoming calls... or something like that.
Anyway how to I fix my situation?
Thanks.
--pat |
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