FmrSRCust
@att.net
| reply to 10414459
Re: news update
I hope everyone that thinks about moving over to Packet8 reads its fine print. This appears to apply even when you have a monthly service plan, not just the annual plan once you get past the first 30 days.
From Packet8's TOS at »www.packet8.net/terms/residential.aspx
(Emphasis added)
5.8. DISCONNECTION FEES. Subsequent to the expiration of the Trial Period, if an End User terminates fax or voice Services within twelve (12) months of the initial purchase of the Services, 8x8 shall charge a Disconnection Fee of fifty nine dollars and ninety nine cents ($59.99). If an End User of Softalk based PSTN Plans terminates within twelve (12) months of the initial purchase of the Services, 8x8 shall charge a Disconnection Fee of nine dollars and ninety nine cents ($9.99). If an End User of video Services terminates video Services within twelve (12) months of the initial purchase of the Services, 8x8 shall charge a Disconnection Fee of one hundred ninety nine dollars and ninety nine cents ($199.99). If End User purchased video Services between October 1, 2006 and January 25, 2007, the ninety nine dollars and ninety nine cents ($99.00) Disconnection Fee and twelve (12) month term shall apply. If an End User terminates Services within twelve (12) months of the initial purchase of any Uniden Whole House Phone System, 8x8 shall charge a Disconnection Fee of ninety nine dollars and ninety nine cents ($99.99). The Disconnection Fee shall be waived after End User completes twelve (12) months of consecutive service. If End User purchased video Services between April 14, 2005 and September 30, 2006, the $299.00 Disconnection Fee and twenty four (24) month term shall apply. Disconnection Fees shall be billed to End User's Credit Card when End User notifies 8x8 of the cancellation of the Services. Disconnection Fees do not apply to Softalk Basic accounts. From time to time, 8x8 may sponsor promotional limited-time offers that provide a rebate on Equipment. An additional Disconnection Fee may apply to these offers and End User should review the terms of such offers. Submission of a rebate form, whether by US mail or on-line, represents agreement with the terms and conditions of such offer, including a higher Disconnection Fee, if applicable. |
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DigitalPure
join:2007-06-08
Maple Plain, MN | reply to tj008
configs are good for 4 hours |
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wallaby
join:1999-12-16
Cincinnati, OH
 ·QuantumVoice
|  reply to 10414459
Yuck! P8 was the 1st VOIP service I tried. No thank you-Never again! I just signed up for VT over the weekend (just in time!). My other 1/2 has had it here in the office for a year with no problems. My line is still alive in Cincinnati, but VM is gone. Got all invoices/account management pages printed to PDF for porting numbers over to VT. Hope VT ports as fast as possible to avoid dead line. |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
 ·Metrocast Communic..
 ·AT&T DSL Service
·ViaTalk
| reply to agalonsk
said by agalonsk  :Looks like Packet 8 charges an add'l $1.99 on top of monthly fee, for E911, screw that. You guys all got spoiled to what you should or should not see and look where it got you.
Quit your complaining.
--
"A religious war is like children fighting over who has the strongest imaginary friend."
Have you been touched by his noodly appendage? »www.venganza.org |
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Karl Bode
News Guy
join:2000-03-02 | reply to guppy_fish
quote:
The move by SunRocket, which offered service via Voice over Internet Protocol, or VoIP, was first reported Monday on The New York Times' Web site.
Indeed. |
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guppy_fish
Premium
join:2003-12-09
Lakeland, FL
 ·Verizon FIOS
| reply to agalonsk
»biz.yahoo.com/ap/070717/sunrocke···tml?.v=4
FINALLY, AP has come out with the story, 5 Days after BBR knew what was happening!
No mention of the AOL pigeons that raped the company, AP puts the blames on slower growth than the other VOIP companies |
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agalonsk
join:2005-03-04
Newtown, PA
| reply to Sly
said by Sly :said by agalonsk :Looks like Packet 8 charges an add'l $1.99 on top of monthly fee, for E911, screw that. My cell phone charges that as well... Everyone charges for 911. It's just that some bury the cost in their fee while others itemize it. Maybe Sunrocket didn't charge for 911 but look where they are now.  I was unclear, sorry. It looks like they charge $24 more a year than ViaTalk, despite advertising the same price...screw that. |
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dentman42
join:2001-10-02
Columbus, OH
·AT&T Midwest
| reply to agalonsk
said by agalonsk :Looks like Packet 8 charges an add'l $1.99 on top of monthly fee, for E911, screw that. Additional Packet8 Features Features not included with the monthly service fee GOTCHA |
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Sly
Premium
join:2004-02-20
Johnson City, TN
clubs:
·Packet8
·Callcentric
·Comcast Formerly ..
| reply to agalonsk
said by agalonsk :Looks like Packet 8 charges an add'l $1.99 on top of monthly fee, for E911, screw that. My cell phone charges that as well... Everyone charges for 911. It's just that some bury the cost in their fee while others itemize it. Maybe Sunrocket didn't charge for 911 but look where they are now.
--
"The penalty good men pay for indifference to public affairs is to be ruled by evil men."
- Plato - |
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agalonsk
join:2005-03-04
Newtown, PA
| reply to Sly
Looks like Packet 8 charges an add'l $1.99 on top of monthly fee, for E911, screw that.
Additional Packet8 Features
Features not included with the monthly service fee
quote:
Enhanced 911
Packet8 "Enhanced" 911 (E911), a government mandated service, automatically routes calls and computer-based "screen pops" of caller information to emergency personnel at local Public Safety Answering Points (PSAPs). Because Packet8's E911 call data is routed as emergency traffic and is accompanied by E911 caller information, callers receive the same response from emergency personnel that they are accustomed to receiving from legacy, switched telecommunications 911 services provided by traditional telephone carriers. More »
Cost: $1.99 per month
»www.packet8.net/residential_serv···features |
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Sly
Premium
join:2004-02-20
Johnson City, TN
clubs:
1 edit | reply to Night Rider
. |
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Night Rider
join:2003-08-02
Cincinnati, OH
| reply to jaydub2
Well I've had SunRocket since May 2005 and if my credit card company green light's the dispute I faxed this afternoon I'll have gotten 26 months of service for $199 or $7.65 a month. I can't complain at that.
Before anyone uses this as a model for the demise of Sunrocket, I'm probably an abnormal user. I use 200 minutes a month. I just liked the convenience. They likely still made money off of me. |
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jaydub2
join:2007-07-16
Arlington, VA
| reply to ptrowski
said by ptrowski :said by Night Rider : Nope. I cannot go with Packet8. The blonde on the ViaTalk homepage is hotter than the blonde on Packet8's homepage. I need attention to details and obviously ViaTalk's priorities are in order. Nice criteria, and a good one.  Sure - but remember, you went for yellow parrot last time!
--
»thecrustysysarch.blogspot.com/ |
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Karl Bode
News Guy
join:2000-03-02
Host:
Road Runner
PC gaming GAMES
PC gaming Tech
| reply to Night Rider
quote:
I cannot go with Packet8. The blonde on the ViaTalk homepage is hotter than the blonde on Packet8's homepage. I need attention to details and obviously ViaTalk's priorities are in order.
Sound criteria!  |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
·Metrocast Communic..
·AT&T DSL Service
·ViaTalk
| reply to Night Rider
said by Night Rider : Nope. I cannot go with Packet8. The blonde on the ViaTalk homepage is hotter than the blonde on Packet8's homepage. I need attention to details and obviously ViaTalk's priorities are in order. Nice criteria, and a good one.
--
"A religious war is like children fighting over who has the strongest imaginary friend."
Have you been touched by his noodly appendage? »www.venganza.org |
|
Night Rider
join:2003-08-02
Cincinnati, OH | reply to 10414459
Nope. I cannot go with Packet8. The blonde on the ViaTalk homepage is hotter than the blonde on Packet8's homepage. I need attention to details and obviously ViaTalk's priorities are in order. |
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JNashville
@bellsouth.net | reply to tj008
I've got a gizmo that is already down. Still haven't made a decision. |
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tj008
join:2004-06-24
Cincinnati, OH
| reply to RadioDoc
said by RadioDoc :Which Friday would that be? The one that already passed where they ceased operations?
This coming friday. I believe it was an ex-employee that said all config files will need updating. The last time the server was alive was last friday. Config file is good for one week. So no server, the Gizmo goes dead.
--
Cable. Voip cos: Paid- TAPs being played for SunRocket, VoicePulse; Free/PAYG- FWD, SIPphone, VoiceStick, FreeDigits, GrandCentral. |
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RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11 | reply to tj008
Which Friday would that be? The one that already passed where they ceased operations?
--
Toolmaster of La Grange. |
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Test99
Premium
join:2003-04-24
San Jose, CA
·DSL EXTREME
·InPhonex
| reply to 10414459
said by 10414459 : "Time is of the essence," the person said. "The risk we face is that subscribers will go elsewhere." So that's why there has been no announcement from SunRocket. They're trying to hold on to customers until they can make a deal to continue the service.
--
50775@fwd.pulver.com |
|
