| SunRocket's Gone We noticed about 6PM yesterday that we had no dialtone. We've been with SunRocket for almost two years and have experienced short outages two or three times so I figured I'd just check later and expected it to be back online. When it was still out this morning I tried calling and got the "We're not taking sales or support calls" recording. That sent me to the Web where I discovered the sad truth. It's truly an irresponsible way to cut off service.
I'm just glad that my second year was almost up anyway, so I'm only losing out on a month more of paid service. It was cheap and the quality was good while it lasted. I called Packet8 this afternoon and got switched. The sales rep there was awesome and they're only charging $5 for the first month for SunRocket customers and guarantee to port my number within 24 hours of my receiving, signing, and returning a release form. Sounds like I should be back up and running by the weekend.
Oddly enough, while I have no dialtone and most people are having to reach me on my cell after getting a busy signal when dialing my SunRocket number, we're still also getting calls on the SunRocket line from certain people -- and those same people can consistently call us. Weird! |
