Re: [Other] Joiphone in VOIP Tech Chat http://www.dslreports.com/forum/r18696800 en Tue, 08 Dec 2009 21:46:08 EDT Tue, 08 Dec 2009 21:46:08 EDT Re: [BYOD] Joiphone proxy setting and password http://www.dslreports.com/forum/remark,18746140 anon : Well its was there when i order. I wonder if its to late to cancel ]]> http://www.dslreports.com/forum/remark,18746140 Wed, 25 Jul 2007 17:46:36 EDT Re: [BYOD] Joiphone proxy setting and password http://www.dslreports.com/forum/remark,18745996 joepwpb :
said by DanSR :

To anyone that got the ATA Did they ship it out next day Like they said? Not me they shipped it ground and its been a week now and my number isn't ported in 24- 48hrs like they were promising. and when they shipped my ata ground they want a Direct signature where you have to be home. it was probably close to $15 dollars for the shipping with the direct signature for a $30 ATA. I already want to cancel. If fedex comes again tomorrow while im not here the 3rd and final attempt. i hope they send it back to joiphone.
The offer for 24-48 hour porting has since expired and was only available if your number was with the same CLEC as JoiPhone. If you did not meet that criteria, like me, all they and other providers can do is submit the request to the appropriate CLEC and hope for the best. Considering that there are potentially 200K requests going to the various CLEC's, they have to be swamped. My request for porting went in on the 18th and has not been completed yet. Also the next day shipment expired late Wednesday night, which is when they took it off the Web site.

Joe P]]> http://www.dslreports.com/forum/remark,18745996 Wed, 25 Jul 2007 17:30:14 EDT Re: [BYOD] Joiphone proxy setting and password http://www.dslreports.com/forum/remark,18745628 anon : To anyone that got the ATA Did they ship it out next day Like they said? Not me they shipped it ground and its been a week now and my number isn't ported in 24- 48hrs like they were promising. and when they shipped my ata ground they want a Direct signature where you have to be home. it was probably close to $15 dollars for the shipping with the direct signature for a $30 ATA. I already want to cancel. If fedex comes again tomorrow while im not here the 3rd and final attempt. i hope they send it back to joiphone.]]> http://www.dslreports.com/forum/remark,18745628 Wed, 25 Jul 2007 16:38:15 EDT Re: [BYOD] Joiphone proxy setting and password http://www.dslreports.com/forum/remark,18742751 joepwpb :
said by buzzin See Profile :

i still waitin for password and proxy settings i think there a scam!!!!!! sent 6 or 7 emails to them, called a 1/2 dozen times, no answer.
how many user here up and running can you confirm proxy setting? send them to me
three days and waiting. joiphone responds with they have sent them, a few days ago.
tried to call and all i get is, phone rings and then goes dead. anyone every talk to these guys?
time to dispute i think
First, they are not a scam. If you read their "about us" statement then go to their parent company Hawk VoIP LLC and read the same you will think differently.

I managed to get thru to Tech Support in a little more than one minute yesterday afternoon. Apparently they had serious problems with their phone system company wide and they have since resolved the issue. They resolved all of my issues quickly and in a very professional manner. See my post »Has Anyone Gone With JoiPhone??

Joe P]]> http://www.dslreports.com/forum/remark,18742751 Wed, 25 Jul 2007 08:33:47 EDT Re: Joiphone is HAWK VOIP LLC http://www.dslreports.com/forum/remark,18734453 buzzin : By Looking at their Business Registration with the State of Florida, It looks like the exact same company with different names...

Florida Limited Liability Company
HAWK VOIP LLC
Filing Information
Document Number L05000097964
FEI Number 203635747
Date Filed 10/05/2005
State FL
Status ACTIVE
Effective Date 10/05/2005

Principal Address
13900 S. JOG ROAD
BUILDING #203 SUITE #147
DELRAY BEACH FL 33446
Changed 05/02/2007
Mailing Address
C/O HARPER MEYER PEREZ FERRER & HAGEN
701 BRICKELL AVENUE, SUITE 1400
MIAMI FL 33446
Changed 05/02/2007
Registered Agent Name & Address
LAW CENTER OF THE AMERICAS, LLC
701 BRICKELL AVENUE, SUITE 1400
MIAMI FL 33131 US
Name Changed: 08/31/2006
Address Changed: 08/31/2006
Manager/Member Detail
Name & Address
Title CEO
EGOSI, JOE
13900 S. JOG ROAD, BUILDING #203, STE #147
DELRAY BEACH FL 33446 US
Title MGR
EGOSI, JOE
13900 S. JOG ROAD, BUILDING #203, STE #147
DELRAY BEACH FL 33446
Annual Reports
Report Year Filed Date
2006 07/08/2006
2007 05/02/2007

Document Images
05/02/2007 -- ANNUAL REPORT
08/31/2006 -- Reg. Agent Change
07/08/2006 -- ANNUAL REPORT
10/05/2005 -- Florida Limited Liability

----------------

Detail by Entity Name
Florida Limited Liability Company
JOIPHONE LLC
Filing Information
Document Number L05000098443
FEI Number 203971570
Date Filed 10/05/2005
State FL
Status ACTIVE
Effective Date 10/05/2005

Principal Address
13900 S. JOG ROAD
BUILDING #203, SUITE #147
DELRAY BEACH FL 33446
Changed 05/02/2007
Mailing Address
C/O HARPER MEYER PEREZ FERRER & HAGEN
701 BRICKELL AVENUE, SUITE 1400
MIAMI FL 33131
Changed 05/02/2007
Registered Agent Name & Address
LAW CENTER OF THE AMERICAS, LLC
701 BRICKELL AVE STE 1400
MIAMI FL 33131 US
Name Changed: 08/18/2006
Address Changed: 08/18/2006
Manager/Member Detail
Name & Address
Title CEO
EGOSI, JOE
13900 S. JOG ROAD, BUILDING #203, STE #147
DELRAY BEACH FL 33446
Title MGR
EGOSI, JOE
13900 S. JOG ROAD, BUILDING #203, STE #147
DELRAY BEACH FL 33446
Annual Reports
Report Year Filed Date
2006 07/08/2006
2007 05/02/2007

Document Images
05/02/2007 -- ANNUAL REPORT
08/31/2006 -- Reg. Agent Change
07/08/2006 -- ANNUAL REPORT
10/05/2005 -- Florida Limited Liability
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View user's profile Send private message ]]> http://www.dslreports.com/forum/remark,18734453 Tue, 24 Jul 2007 00:26:06 EDT Re: [BYOD] Joiphone proxy setting and password http://www.dslreports.com/forum/remark,18734414 buzzin : i still waitin for password and proxy settings i think there a scam!!!!!! sent 6 or 7 emails to them, called a 1/2 dozen times, no answer.
how many user here up and running can you confirm proxy setting? send them to me
three days and waiting. joiphone responds with they have sent them, a few days ago.
tried to call and all i get is, phone rings and then goes dead. anyone every talk to these guys?
time to dispute i think]]> http://www.dslreports.com/forum/remark,18734414 Tue, 24 Jul 2007 00:18:00 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18728309 joepwpb :
said by jeffnyc See Profile :

anyone know if joiphone used to be called something else?
"JOI Internet, a Hawk Communications LLC company, was a national Internet service provider headquartered in Atlanta, Georgia...
In 2005 Hawk Communications LLC decided to focus on next generation IP services instead of Internet access. Hawk Communications LLC decided to form a new division, JoiPhone"

Joe P]]> http://www.dslreports.com/forum/remark,18728309 Mon, 23 Jul 2007 08:11:09 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18727464 cornflakes :
said by jeffnyc See Profile :

anyone know if joiphone used to be called something else?
Their tech support responses come from hawkvoip.com if that's any help to you.]]> http://www.dslreports.com/forum/remark,18727464 Mon, 23 Jul 2007 00:35:13 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18726251 jeffnyc : anyone know if joiphone used to be called something else?]]> http://www.dslreports.com/forum/remark,18726251 Sun, 22 Jul 2007 21:29:33 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18726153 PJIV : I just took the plunge and signed up this AM. Got a message from support stating they will be sending my SIP CREDS soon. I hope so. I'm also porting my Signature only number to them. Their web interface is not very pretty but functional none the less. I can't use my phone at all right now, as the forward option is not available until you connect. So I have a phone number that goes nowhere.]]> http://www.dslreports.com/forum/remark,18726153 Sun, 22 Jul 2007 21:11:18 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18717603 theGrinch9 : Tried signing up with Joiphone - no luck. I had emailed support to see about my availability, took almost 24 hours to get a response. I'm not in one of their areas. Guess since I wasn't going to be a customer or hadn't already signed up, I didn't rate a "timely" response.
theGrinch]]> http://www.dslreports.com/forum/remark,18717603 Sat, 21 Jul 2007 08:33:08 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18716213 anon : I wish they would let me know whats going on and send me sip settings so i can use my gizmo until my new linksys from them decides to show up.]]> http://www.dslreports.com/forum/remark,18716213 Fri, 20 Jul 2007 23:13:01 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18716162 cornflakes : Well it's not a matter of having INSX pm'ing me the settings because I still need the SIP password to my account which needs to be provided by Joiphone.

But ask and I shall receive! Literally minutes after I posted my previous message, I got my settings from Joiphone emailed to me, followed by another email saying that "according to our records we emailed you the configuration already." They must've been checking the forums here.

So far... the quality is great! Mind you I've only had the service for about 15 minutes, so I haven't really put it through its paces yet, but haven't detected any echoes, no chopping, and best of all, I AM ABLE TO SEND FAXES!!!]]> http://www.dslreports.com/forum/remark,18716162 Fri, 20 Jul 2007 23:04:43 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18715985 INXSible : So far, so good.

Better sound quality than SR; no delay, no chopping, no echo, even when browsing the web and using the phone at the same time.

Me likes JoiPhone ... :D

Now, I just have to wait for them to port my old SR phone number.]]> http://www.dslreports.com/forum/remark,18715985 Fri, 20 Jul 2007 22:36:10 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18715898 jeffnyc : come on, do i have to play matchmaker here :) inxsible, hook a fellow dsler up - pm cornflakes the settings... or better yet post them]]> http://www.dslreports.com/forum/remark,18715898 Fri, 20 Jul 2007 22:23:57 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18715888 anon : I ordered Wednesday night when there was no BYOD option but overnight shipping on the Adapter and havent received it or a tracking number and their phone go straight to voice mail]]> http://www.dslreports.com/forum/remark,18715888 Fri, 20 Jul 2007 22:22:27 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18715872 cornflakes : INXS, I signed up for 1 year unlimited BYOD today at 10:15AM, sent an email to support asking for the gizmo settings at 10:19AM, and received nothing thus far. Hopefully they've got support people working late!

How is the quality so far?]]> http://www.dslreports.com/forum/remark,18715872 Fri, 20 Jul 2007 22:19:15 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18715810 INXSible : Maybe I am extremely lucky:

12:17 PM
Signed up for 1 YR Unlimited service BYOD Plan (Total of $155.42)

12:39 PM
Requested via eMail, settings to configure my SunRocket Gizmo

6:20 PM
Received settings

6:23 PM
JoiPhone VOIP service is running fine w/SR Gizmo ... :D]]> http://www.dslreports.com/forum/remark,18715810 Fri, 20 Jul 2007 22:11:17 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18713464 BlendThis : Have fun trying to get the SIP proxy info and password from them so you can BYOD. I've been trying the past two days, and so far, nothing. It says right on their site for previous SunRocket customers to sign up for any plan, and BYOD. You'll see in their config instructions page (which is missing some stuff) that you'll need the SIP proxy and password e-mailed to you after you sign up. Then if you read the fine print at the bottom, they say to send them a message to their support address, and after they've confirmed your info, they'll e-mail the proxy and password to you.

After signing up for the two year plan, and three messages later, they still haven't provided it to me. They told me in their reply to my second message (first was not answered at all) that I did not have a need for that info, because they already sent out my ATA. BUT, I won't have it for six days (FedEx tracking number), and so I'd like to BMOD for now, but they haven't come through with what their web page says they'll do. So far, I haven't heard of anyone that JoiPhone has followed up with on this, and actually given them the proxy and password info so that they can BYOD. ]]> http://www.dslreports.com/forum/remark,18713464 Fri, 20 Jul 2007 15:48:58 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18713315 jeffnyc :
said by INXSible See Profile :

BYOD option is now available ... ;)
Yes but they still dont waive the activation fee.

I know, its still a good deal $150 for a year of unlimited service.]]> http://www.dslreports.com/forum/remark,18713315 Fri, 20 Jul 2007 15:29:21 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18712596 INXSible : BYOD option is now available ... ;)]]> http://www.dslreports.com/forum/remark,18712596 Fri, 20 Jul 2007 13:51:23 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18702705 no1g8r : These folks have had billboards up around Atlanta for about the past year or more.

While that doesn't mean a lot, paying $3-4k/month for billboard advertising in a major city doesn't seem like a normal MO for a scamster.

Additionally, these guys ran a successful ISP provider company (JoiInternet?) for a few years before selling it off (I think to Earthlink), so it's not as if they are a fly-by-night company.

The thing that I liked the least was that it's hard to find out how much it will cost for their services without going through the sign-up process far enough to get to a page that lists what they are about to charge your credit card.

Early in the Sunrocket is Dead thread someone posted a link to the Joiphone service at $4.95/mo. If I were going to use them, I'd dig that link up.

But now that I've unlocked my Sunrocket Gizmo, I'm a BYOD guy, so no Joiphone for me.]]> http://www.dslreports.com/forum/remark,18702705 Thu, 19 Jul 2007 08:01:09 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18701973 jeffnyc :
said by tomj :

I think that I may try these guys, I want to call their Tech Support in the morning and find out if I can use my SR Gizmo to save on some of the costs.

I understand that a bunch of people have unlocked their gizmos to work with companies like viatalk.

Any info on joiphone would be appreciated!
No BYOD.

This is a csr response to an email with my qyestions...



Hello

Thank you for you interest in Joiphone

1. Are there any Sunrocket specific promos?--------We are currently
working on a promo for SunRocket customers.

2. What are the taxes and fees? It depends on the plan you choose

3. Are there any activation, shipping fees etc?
$30.00 activtion $14.95 shipping

4. Can I use my own device? I have a pap2t-na Our service will only
work with our adapter

5. Is there a charge to port? There is no charge to port

]]> http://www.dslreports.com/forum/remark,18701973 Thu, 19 Jul 2007 01:13:49 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18701929 anon : I think that I may try these guys, I want to call their Tech Support in the morning and find out if I can use my SR Gizmo to save on some of the costs.

I understand that a bunch of people have unlocked their gizmos to work with companies like viatalk.

Any info on joiphone would be appreciated!]]> http://www.dslreports.com/forum/remark,18701929 Thu, 19 Jul 2007 01:01:28 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18699116 anon : Has anyone got the Gizmo yet with the overnight shipping im thinking of canceling my ViaTalk order and getting this?]]> http://www.dslreports.com/forum/remark,18699116 Wed, 18 Jul 2007 18:26:46 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18696800 jeffnyc :
said by jeffnyc See Profile :

I actually like there website. I dont get the scam feeling. It just doesnt suit me with all the fees and no byod.

Without byod, if you need an adapter, the deal above is probably better than a lot of other voip providers.
Actually I did post my follow up. Right before your post. Guess I am awake :)]]> http://www.dslreports.com/forum/remark,18696800 Wed, 18 Jul 2007 13:03:45 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18696781 jeffnyc :
said by tj008 See Profile :

Are you serious? Not impressive with the fees and taxes?

Isnt VT 199 plus fees and shipping?

Wasnt SR 199 plus fees and shipping?

Isnt Nuvio now 199 plus shipping, port fee and taxes?

Most providers monthly are 19.95 or 24.95 plus taxes/fees.

ATTENTION ALL POSTERS ON THE SUNROCKET FORUM....

GO TO BED, GET SOME SLEEP. COME BACK IN THE MORNING!

Good grief!

LOL :uhh:


Actually, I thought I posted a followup comment but guess I probably just hit the preview button and forgot to hit post.. maybe i should go back to sleep - lol

I agree the fees are comparable and better than many VOIP providers.

But for byod users, as in my case, I dont see an option. Most VOIP providers waive activation and of course shipping with BYOD so that is $45 less. Perhaps if one calls there customer service the option is available.

So bottomline, if you are a regular customer and not byod their prices are very good. Plus I actually like their website - it does not seem scammy to me as mentioned earlier in the thread.]]> http://www.dslreports.com/forum/remark,18696781 Wed, 18 Jul 2007 13:02:14 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18696491 tj008 : Are you serious? Not impressive with the fees and taxes?

Isnt VT 199 plus fees and shipping?

Wasnt SR 199 plus fees and shipping?

Isnt Nuvio now 199 plus shipping, port fee and taxes?

Most providers monthly are 19.95 or 24.95 plus taxes/fees.

ATTENTION ALL POSTERS ON THE SUNROCKET FORUM....

GO TO BED, GET SOME SLEEP. COME BACK IN THE MORNING!

Good grief!

LOL :uhh:


--
Cable. Voip cos: Paid- TAPs being played for SunRocket, VoicePulse; Free/PAYG- FWD, SIPphone, VoiceStick, FreeDigits, GrandCentral.]]> http://www.dslreports.com/forum/remark,18696491 Wed, 18 Jul 2007 12:22:39 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18696294 jeffnyc : I actually like there website. I dont get the scam feeling. It just doesnt suit me with all the fees and no byod.

Without byod, if you need an adapter, the deal above is probably better than a lot of other voip providers.]]> http://www.dslreports.com/forum/remark,18696294 Wed, 18 Jul 2007 11:58:32 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18696131 redshift : Not sure if they are a scam or not...but here are some more reviews.

»www.voipreview.org/review.detail···root=437
--
"So this is how liberty dies. With thunderous applause."]]> http://www.dslreports.com/forum/remark,18696131 Wed, 18 Jul 2007 11:36:43 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18696001 jeffnyc : Yeah - after going through the signup process (no byod option)

unlimited $107.40
Shipping and Handling $14.95
One Time Setup Fee $30.00
Monthly 911 Fee ($0.95/mo per line) $11.40
USF tax $6.62
TOTAL
$170.37

not as impressive with all the fees and taxes]]> http://www.dslreports.com/forum/remark,18696001 Wed, 18 Jul 2007 11:17:39 EDT Re: [Other] Joiphone http://www.dslreports.com/forum/remark,18695913 swanboy : The site screams SCAM to me, sorry.]]> http://www.dslreports.com/forum/remark,18695913 Wed, 18 Jul 2007 11:06:57 EDT [Other] Joiphone http://www.dslreports.com/forum/remark,18695861 jeffnyc : Anyone have comments on JoiPhone?

Are there activation fees?

They have a very good deal $108 annual ($8.95 mo but must pay year).


PS: I did search and saw some posts but they were too old or too little info.]]> http://www.dslreports.com/forum/remark,18695861 Wed, 18 Jul 2007 10:58:49 EDT