priller
join:2000-10-20
Gainesville, VA
4 edits | Allo - Ceasing Operations July 31st, 2007 These guys just got going! Were they reselling SunRocket?
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We regret to inform you that starting 1st of August of the current year, our company will cease commercial activities.
Our network will remain up until July 31st, 2007. After this date, we will regrettably no longer offer service to our customers.
Telephone Numbers:
If you have transferred your previous number to Allo.com, we highly recommend initiating the LNP Process (Local Number Portability) with a new provider ASAP. If you have purchased a new number from us, you can also initiate an LNP transfer, so you may keep your current number with whatever new provider you switch to. We will do everything we can to assist you in this, if required.
Refunds:
Please note that we will refund your Credit Card with the full balance cost of the remaining minutes and credits you have in your account, on the last day of operations. As well, we will NOT process your next billing cycle. If by any means your billing cycle ends any time from now to July 31st , it won’t be billed and the account will be cancelled the very same day.
We know this may come as a surprise to you, and all of us at Allo.com sincerely apologize for this inconvenience.
If you have any further questions, please contact Customer Support at 1-866-YES-ALLO.
Thank you for your loyalty and acceptance in this situation and for choosing Allo.com
Sincerely,
Allo.com Management
www.allo.com
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byronb
join:2007-02-25
North Vancouver, BC | Or perhaps it was an SR subsidiary started to just grab cash from new sign-ups in a last ditch effort to stay afloat (or steal)  |
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dm33
join:2007-07-05
Raleigh, NC | reply to priller
Where did you get that from? Did they send out an email? I don't see any mention on their website. |
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 AsterixPremium
join:2002-09-18
Nazareth, PA
kudos:3 | said by dm33:Where did you get that from? Did they send out an email? I don't see any mention on their website. Did SR send an email? OR mention it on their website? 
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The art of flying is to throw yourself at the ground and miss |
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dm33
join:2007-07-05
Raleigh, NC | said by Asterix:said by dm33:Where did you get that from? Did they send out an email? I don't see any mention on their website. Did SR send an email? OR mention it on their website? Not much of a reply with evidence. Did Viatalk or Vonage or Packet8 send an email or mention on their website that they're closing operations? No and they're not expected to be closing operations either...
Lack of any evidence that someone is closing up shop doesn't prove that they are. A simple reference would be nice. |
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 ptrowskiGot Helix?Premium
join:2005-03-14
Putnam, CT
kudos:4
 ·VOIPo
| said by dm33:said by Asterix:said by dm33:Where did you get that from? Did they send out an email? I don't see any mention on their website. Did SR send an email? OR mention it on their website? Not much of a reply with evidence. Did Viatalk or Vonage or Packet8 send an email or mention on their website that they're closing operations? No and they're not expected to be closing operations either... Lack of any evidence that someone is closing up shop doesn't prove that they are. A simple reference would be nice. For the love of god man, please tell me you are not retarded. You have seen what has happened with Sunrocket, correct?
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"A religious war is like children fighting over who has the strongest imaginary friend."
Have you been touched by his noodly appendage? »www.venganza.org |
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priller
join:2000-10-20
Gainesville, VA
1 edit | reply to dm33
That's a copy-and-paste of the email I got from them. It was from stella@allo.com. Another user made the same post in this thread....
»[Other] Allo.com |
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dm33
join:2007-07-05
Raleigh, NC | reply to priller
Ok, still don't know what your source is/was, but I took the radical step and actually called Allo on the telephone.
Spoke with some support guy sounded like he was in India. In anycase, first he told me that they were suspending for a month or two, then I mentioned the letter and he admitted that its true, that Allo is suspending operations August 1st.
Ok, now I believe it, I've heard it from the horses mouth. Is it really so hard to site a source? I guess lots of secrecy with companies going belly up for some reason? Certainly don't want to give your customers a chance to switch providers before the plug is pulled I guess.
Any wagers or rumors or unsubstantiated fact on who's next to fall? |
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priller
join:2000-10-20
Gainesville, VA | reply to priller
If you try to sign up on their website, you now get a "we are down for maintenance" error.
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Daviey
join:2003-02-26
Lakeland, FL | reply to ptrowski
said by ptrowski:For the love of god man, please tell me you are not retarded. You have seen what has happened with Sunrocket, correct? Come on, should every rumor be believed now because one was accurate? At least this one seems easy to confirm, they are admitting it (a lot more responsible than SR was). The first year or two I was on here I know that we had rumor runs about P8 and another one a number of times, none of which were true. Some suspected investors were behind at least some of them, but it was never proven.
I've never even heard of Allo, I wonder if not enough others did either  |
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| damn.... these voip providers are really biting the dust... i hope we dont go back to the ice ages and verizon |
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FisamoPremium
join:2004-02-20
Apex, NC | said by jeffnyc:damn.... these voip providers are really biting the dust... i hope we dont go back to the ice ages and verizon I doubt that will be the case. The pattern I see is that it's the providers with $199/2 year plans that are biting the dust. Numerous people (who don't have direct access to said companies' financial records) have postulated such a pricing model to be non-sustainable. I think we're just starting to see those dominoes fall.
The exception, Vonage, does not offer such pricing plans, but their aggressive ad campaign was enough to make them unprofitable. Add to that the recent lawsuits (failed 911 calls, patent infringement), and it explains their woes.
VoicePulse is private and fairly quiet. However, they seem to have a solid service, good reputation, and no worries in sight. I cite them because they're an independent company, unlike my preferred provider, AT&T. FWIW, I doubt AT&T will be going anywhere any time soon, but if they felt their CallVantage service was bleeding too much money and didn't have a future, they'd pull the plug. I am confident that should they make that decision, though, there would be a much more orderly port-out process to follow, given their backing.
IMO, if you're looking for a stable and reliable voip product, a $20-25/mo offering is priced at a level that will reasonably attract customers and provide sufficient revenue to pay the bills... Just the subscriber count won't "rocket" up so quickly. |
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Reviews:
·OneSuite VoIP
| said by Fisamo:said by jeffnyc:damn.... these voip providers are really biting the dust... i hope we dont go back to the ice ages and verizon I doubt that will be the case. The pattern I see is that it's the providers with $199/2 year plans that are biting the dust. Numerous people (who don't have direct access to said companies' financial records) have postulated such a pricing model to be non-sustainable. I think we're just starting to see those dominoes fall. The exception, Vonage, does not offer such pricing plans, but their aggressive ad campaign was enough to make them unprofitable. Add to that the recent lawsuits (failed 911 calls, patent infringement), and it explains their woes. VoicePulse is private and fairly quiet. However, they seem to have a solid service, good reputation, and no worries in sight. I cite them because they're an independent company, unlike my preferred provider, AT&T. FWIW, I doubt AT&T will be going anywhere any time soon, but if they felt their CallVantage service was bleeding too much money and didn't have a future, they'd pull the plug. I am confident that should they make that decision, though, there would be a much more orderly port-out process to follow, given their backing. IMO, if you're looking for a stable and reliable voip product, a $20-25/mo offering is priced at a level that will reasonably attract customers and provide sufficient revenue to pay the bills... Just the subscriber count won't "rocket" up so quickly. curious what you think of magicstick or whatever its called but hey... at worst you are out $40 - |
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FisamoPremium
join:2004-02-20
Apex, NC | MagicJack? Skype for $30/yr? I don't know how much these companies bleed, or what their business model is. However, it does cost per-minute to terminate calls in the US. Wholesale isn't too much, which is why these companies can stick around for a while, but it does catch up with them. In any case, I can't imagine buying a MagicJack and using it as a traditional home phone (wired to the home jacks).
If I spent $40 on a MagicJack and was able to make 800-1000 mins worth of calls, I'd consider it even and not worry if it were shut off. But it doesn't make sense to me as a traditional home phone. In contrast, that is exactly what SR, allo.com, etc., sold their services as. |
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ECX
join:2003-12-26
Laurel, MD | reply to jeffnyc
Actually, Vonage DOES offer yearly pricing. Someone correct me if I am wrong, but I think you have to call to get that offer (you get 20% off). |
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priller
join:2000-10-20
Gainesville, VA | said by ECX:Actually, Vonage DOES offer yearly pricing. Someone correct me if I am wrong, but I think you have to call to get that offer (you get 20% off). You don't want the hassle of monthly bills and reminders. Vonage makes it easy. Pay one annual payment of $239.99 for your service fee. That's a savings of 20%. With more money in your pocket, now you can do other things in life.
»vonage.com/features.php?feature=···l_prepay |
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| reply to priller
1800 forwarding replacement My business currently uses allo's toll-free forwarding service to forward calls made to our 1800 number to my cellphone.
Can anyone recommend a similar service provider that will let me keep our existing toll-free number?
I have been looking at recommended VOIP replacements for allo and all of them seem to only offer forwarding services with a phoneline. I don't need a phone line, I just want a forwarding number where I can receive inbound calls.
Thanks. |
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 usa2kBlessedPremium,MVM
join:2003-01-26
Canton, MI
kudos:3 | RockyBB  had some good leads on 1-800 services |
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| reply to priller
Re: Allo - Ceasing Operations July 31st, 2007 I had allo.com all of two weeks before I found out they were going out of business. The sad thing is that I have had several other VOIP services before...Voicewing, Vonage, Packet8, and this is the only one that worked...and worked well.
Still sadder, their service stopped working for me about 1.5 weeks in...around the time that Sunrocket crashed. So, I cancelled. No problem..except that I have never gotten anything in writing from t hem..no cancellation notices and they outright refuse to tell me how to return the ATA...outright refuse to give me an RMA number and an address to send it to. I eve have conflicting live chat logs telling me that I need to return it, I don't have to return it, it is free, it costs $49.99, etc (kept them all). I have put a freeze on my CC so that they cannot charge me for anything else...although they did credit my initial month and shipping charge for the ATA to my card. Their employees say they will email me with information..which I never get. I'm totally fed up.
If I don't hear from them by Wed, I'm packing the ATA up, using my order number as the RMA# and sending the ATA to he address on their website...delivery confirmation, signature required. I've had it. |
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| reply to priller
Just a quick note. They are going under after 6 months. I signed up 2 weeks ago and received the same email a week later. I verified via the live chat link when I got home this morning from vacation. Such a waste of my time and money. Thanks goodness they didn't port my #'s.
PS - To the person saying Vonage does not offer a prepay plan at a discount, check again. I have Vonage (which I was trying to switch to Allo) and the customer service rep just asked me if I wanted to upgrade to this service 10 minutes ago when I called. I am trying to lose Vonage after many years because the sound quality is getting worse! |
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