| Intracoastal Yacht Club - Sunny Isles FL I am one of the persons living in a complex which is completely monopolized by an exclusive contract cable provider. The cable service is over priced. In my particular situation, the cable company merely provides the apartments with additional channels leaving aside features such as menu, DVR, and any other basic information (about upcoming show times and other menu options) that other cable companies provide. Additionally, when you call customer service, they respond "hello"? It seems as if they are running the entire cable company from an apartment with one person answering the phone. And don't even think about calling after 5 p.m. or on the weekends. Customer service for internet and cable is closed on the weekend. What else? I can go on and on forever! What verizon is really saying is that the people in these complexes have the right to price competition from internet/cable service providers which offer better features, service, pricing, and promptness. And they are right. |
