chocho
join:2007-07-17 | reply to laserjobs
Re: Who the f*** is TeleBlend?
According to the domain administrator, they are scrambling to set this up. It's brand new for them and is in response to their deal w/ Sunrocket lawyers, etc |
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scdgoofy
When All Else Fails, Read The Directions
Premium
join:2002-11-19
Los Angeles, CA
| Well, I bit the bullet and signed up for TeleBlend. Worst case scenario, I'm out $12.95, but would be easily disputed w/ CC company. Best case, I save my number, they activate my Gizmo through the existing SR infrastructure and I'm up and running for $13 on a month by month contract.
Didn't want to get caught up in the cattle call over at ViaTalk. (HOW long to get equipment from them?) Didn't care for the reviews I'd seen on Vonage with respect to cancellation.
We'll see... it is VoIP afterall... anything goes!
--
"They moved my desk 4 times already this year and I used to be over by the window and I could see the squirrels and they were merry, but then they moved my desk and they switched from the Swingline to the Boston stapler." |
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walletless
@dmainc.com
| reply to SMCinAZ
Sunrocket == Teleblend
SR Support#: 877-252-4549
TB Support#: 877-252-4548
But wait! Click support tab on teleblend's website and see this:
[q]
Thank you for visiting TeleBlend!
Please call 877-252-4549 for any sales or support related questions or you can e-mail us at info@teleblend.com.
[/q] |
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loitus2
join:2003-08-07
Neshanic Station, NJ | reply to laserjobs
Re: Who the f*** is TeleBlend?
I bet Sherwood changed SR's CS # in order to get members to call teleblend so they can syphon off members looking to contact SR.
Very shady and another reason to stay away from TB. |
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scdgoofy
When All Else Fails, Read The Directions
Premium
join:2002-11-19
Los Angeles, CA
| Time out... why the hell is everybody so scared of TB? They aren't asking for $199 up front like other providers. They appear to be a completely separate management group and the most you pay them now is $13. That's a movie ticket!
If TB is SR re-incarnated...so what? If they took over SR infrastructure, so what? I never had one problem with SR service and got 14 months out of my $199. Yeah, I'd be steamed if I bought in last month. But even still, for $13 I'll take the gamble that I can use my existing equipment and keep my phone number, even if it is just SR in disguise.
My two cents.
--
"They moved my desk 4 times already this year and I used to be over by the window and I could see the squirrels and they were merry, but then they moved my desk and they switched from the Swingline to the Boston stapler." |
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gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs:
1 edit | I agree with you %100
edit: Wanted to be more clear who my reply was ment for
----- > scdgoofy in his post right above mine. |
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loitus2
join:2003-08-07
Neshanic Station, NJ
| reply to scdgoofy
said by scdgoofy  :Time out... why the hell is everybody so scared of TB? They aren't asking for $199 up front like other providers. They appear to be a completely separate management group and the most you pay them now is $13. That's a movie ticket! If TB is SR re-incarnated...so what? If they took over SR infrastructure, so what? I never had one problem with SR service and got 14 months out of my $199. Yeah, I'd be steamed if I bought in last month. But even still, for $13 I'll take the gamble that I can use my existing equipment and keep my phone number, even if it is just SR in disguise. My two cents. You did have 1 problem, the entire company abandoning you. Do you really want to go through that again? Me? I'll stick with a reputable company with a long history like P8. |
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B
Premium,MVM
join:2000-10-28
| reply to scdgoofy
said by scdgoofy :If TB is SR re-incarnated...so what? If they took over SR infrastructure, so what? I never had one problem with SR service and got 14 months out of my $199. Yeah, I'd be steamed if I bought in last month. But even still, for $13 I'll take the gamble that I can use my existing equipment and keep my phone number, even if it is just SR in disguise. Well, there is the interesting aspect that already PAID $8 to $16 dollars per month for this equipment, service, servers, and phone support numbers, and now you're going to be paying $13 per month on top of that in extortion money so they don't turn out the lights...
Man this was one hell of a way to raise rates!
The evil Lisa Hook must be a genius after all -- she's figured out how to leave the company intact, fire all the employees, and raise rates by 50% and apply them on top of the money already collected by customers for the same service over the same period!
People were paying about $8/month, and now they're paying $8 + $13 for the same service.
Nice work, evil one.
Yeah, yeah, quoting myself is bad form. 
-- B
--
In a realm outside causality and function |
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scdgoofy
When All Else Fails, Read The Directions
Premium
join:2002-11-19
Los Angeles, CA
1 edit | To each their own... I just don't understand the TB bashing because they've placed themselves in a competitive place to take over a large number of VoIP subscribers on a monthly basis. Have they done anything yet to be label unreliable? Is there any evidence at all that they are in any way, shape or form comprised of the same management crew that sunk SR?
It should be noted that TB is actually United Systems Access Telecom (USA Telecom) and based on regulatory filings with several states, appear to have been in business since at least 2001.
edit: typo
--
"They moved my desk 4 times already this year and I used to be over by the window and I could see the squirrels and they were merry, but then they moved my desk and they switched from the Swingline to the Boston stapler." |
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sluri
join:2001-02-10
 ·Verizon FIOS
 ·Comcast
| reply to loitus2
I see it this way...
It is obvious, that someone is taking over the leftovers of sunrocket and throwing this company together. I for one, will give it a shot, (with a citibank, virtual cc number max of 25 bucks). I am certain that they are doing it this way so it doesn't look like sunrocket was bought out by another company. If that would be the case all the creditors would have a new entity to go after. This seems like a wipe the slate clean, get as many new customers to this new service as possible, (even their desc. of services is spitting image of sunrocket) and all with a 0 dollar cost for gaining customers. unlike sunrocket/vonage etc. who were/are loosing money on getting new customers.
sluri |
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jaydub2
join:2007-07-16
Arlington, VA
| reply to walletless
Re: Sunrocket == Teleblend
said by walletless :
SR Support#: 877-252-4549
TB Support#: 877-252-4548
But wait! Click support tab on teleblend's website and see this:
[q]
Thank you for visiting TeleBlend!
Please call 877-252-4549 for any sales or support related questions or you can e-mail us at info@teleblend.com.
[/q]
Well, if they took over the equipment, they could allocate that number - SR had, IIRC a block of numbers for this purpose.
--
»thecrustysysarch.blogspot.com/ |
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Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:
| reply to laserjobs
Re: Who the f*** is TeleBlend?
The nice thing about it all is..people certainly have a choice now. I really don't think it's fair for people to be saying teleblend is a scam. Following the links, it appears to be an established company in good standing. Obviously, it's not one that's been heard of too much before however.
They seem to be the company that has the most seamless switchover from SR. Perhaps they're buying SR's equipment and some other infrastructure as well to accomplish this.
And, they're not asking for upfront payment..just a reduced month to month rate. All in all, it doesn't sound like too bad a deal.
Honestly, I'm somewhat at a loss to understand the mad rush to VT by so many. It appears they have virtually the same type of pricing and perhaps business structure as SR.
(pay upfront..affliate payments..free equipment etc.)
Ummm..didn't a company like this just fail?
Forgive me if i'm wrong about that but in reviewing their website and program..it sure looks that way to me.
I wouldn't be paying anyone like that upfront..i can guarantee you that.
Although i'm not affected by this whole thing I think if I was, i'd be giving AT&T or Verizon another look. Their voip programs are very competitively priced and at least you're assured of some safety there for a few years.
If money was going to be the deciding factor though, teleblend doesn't look too bad for now and seems to offer the most easy and seamless transition.
GL to everyone. I know this whole thing must suck for you.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic! |
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VoIPdevotee
| reply to laserjobs
The post »Teleblend is United Systems Access Telecom, Inc notes the following:
... The pages tell us they are "a United Systems Access Brand" which, according to Yahoo is a company which "focused on the acquisition and management of young or ailing companies that exhibit growth potential" BINGO. They buy up failing telecom companies. ... Okay, so here is my question. If they have acquired the assets of SunRocket (at the very least it appears that they have acquired the web site code and the customer list) then how to they avoid incurring the liabilities of SunRocket (the obligation to fulfill existing contracts)? I'm not a lawyer or anything but it seems to me that unless you buy such assets as part of a court-sanctioned bankruptcy sale or something similar, you shouldn't be able to simply wave your hands and magically make the liabilities disappear.
As far as I know, the courts haven't even had time to look at this mess, yet here we have a company that has acquired a functional web site (which is a BIG part of SunRocket's business), their customer data including credit card numbers, and there's a strong possibility they're also acquiring some or all of the SunRocket equipment or software (which I realize was probably hosted offsite anyway, but still...).
Maybe I don't understand how the law works but I was not aware that you could buy and existing business, and just tell existing customers that any monies they have paid in advance have gone poof and that they'll need to pay again for the same service. I'm not a SunRocket customer (and never was) so I don't have a dog in this hunt, but I can't help thinking that this cozy arrangement works out far too well for everyone EXCEPT the customers, who (unless they can get their credit card company to reverse the charges) are screwed out of whatever amounts they've prepaid. If I were a customer in that situation, I'd be royally pissed.
Is there something wrong with my thinking, or my understanding of the law? As I say, I could fully understand this if the assets of SunRocket had been sold at a court-approved bankruptcy sale, but this is all happening way too fast. I understand that some folks are just accepting it for now because it may end the frustration of not having phone service in the short term, but unless I'm totally missing something here, I have a feeling that somewhere down the road some three-letter government agencies (such as the FTC or FCC) or perhaps some "ambulance chasing" class-action attorneys are going to take an interest in the events that have transpired this week. But then, that's only my opinion, and what do I know? |
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loitus2
join:2003-08-07
Neshanic Station, NJ
| reply to scdgoofy
said by scdgoofy :To each their own... I just don't understand the TB bashing because they've placed themselves in a competitive place to take over a large number of VoIP subscribers on a monthly basis. Have they done anything yet to be label unreliable? I'd say a nonfunctioning credit card system counts, you can enter any invented # and it accepts it.
They can't even set up billing right, why do you think they can run a voip company? |
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jaydub2
join:2007-07-16
Arlington, VA
| reply to B
Notice how the info is different on GoDaddy's WHOIS service and the one on Network Solutions?
One points to Overcom, and the other points to USA Telephone, owned by United Systems Access. Yahoo! Biz! shows something: »biz.yahoo.com/ic/107/107129.html
What freaks me out is that the Teleblend(er) site says absolutely NOTHING about who's running the show there, other than proudly stating "We are your broadband phone company."
It's so weird...
--
»thecrustysysarch.blogspot.com/ |
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scdgoofy
When All Else Fails, Read The Directions
Premium
join:2002-11-19
Los Angeles, CA
| reply to loitus2
Like I said, to each their own. Everybody has reasons for making the VoIP elections they've made. Personally, I'm putting my faith in little old TeleBlend that they'll be able to get firing on all cylinders quickly here.
I would guess that they clearly weren't planning on taking over SR assets or they would have a more functional website. I would further guess that when SR started it's death rattle, that they said, "you know what, this would be a great opportunity to expand our business model" and off they went.
And what does my blind faith cost me? You guessed it... $13 and some patience. What would my allegiance to ViaTalk cost? $199 plus overburdened customer support plus equipment shortages, plus, plus, plus
--
"They moved my desk 4 times already this year and I used to be over by the window and I could see the squirrels and they were merry, but then they moved my desk and they switched from the Swingline to the Boston stapler." |
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loitus2
join:2003-08-07
Neshanic Station, NJ
| said by scdgoofy :Like I said, to each their own. Everybody has reasons for making the VoIP elections they've made. Personally, I'm putting my faith in little old TeleBlend that they'll be able to get firing on all cylinders quickly here. I would guess that they clearly weren't planning on taking over SR assets or they would have a more functional website. I would further guess that when SR started it's death rattle, that they said, "you know what, this would be a great opportunity to expand our business model" and off they went. And what does my blind faith cost me? You guessed it... $13 and some patience. What would my allegiance to ViaTalk cost? $199 plus overburdened customer support plus equipment shortages, plus, plus, plus And what did swicthing to Packet8 cost me? $6.00 in fees.
Now I pay what I paid monthly for SR with my # currently being ported over. Except, UNLIKE YOU, I know P8 is going nowhere and that their service is reliable. My new equipment was even mailed out the same day of my order.
So, yes, to each their own. |
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sluri
join:2001-02-10 | you paid 24.99/month with sunrocket?
or you did the 1 year thing? |
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DaveR5
join:2007-07-17
| reply to scdgoofy
said by scdgoofy :If TB is SR re-incarnated...so what? If they took over SR infrastructure, so what? I never had one problem with SR service and got 14 months out of my $199. Yeah, I'd be steamed if I bought in last month. But even still, for $13 I'll take the gamble that I can use my existing equipment and keep my phone number, even if it is just SR in disguise. I have to agree. All I'm looking for at this point it the quickest and easiest way to continue my VoIP service at competitive rates. They have all these bases covered, and the risk is very small.
If this is a shell company formed by former SunRocket executives and investors in an attempt to skirt the law and profit from their fallen business, then that will come out at some point and they'll wind up in jail.
But for all we know, it's just some entrepeneurs siezing an opportunity, maybe even former SunRocket employees who got the shaft. At this point, I'm inclined to pay the $13 and see how it goes. |
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degauss1
join:2001-07-02
Hillsboro, OR
 ·ViaTalk
·Verizon FIOS
·Comcast
·Axvoice
| reply to Rick
said by Rick :Honestly, I'm somewhat at a loss to understand the mad rush to VT by so many. It appears they have virtually the same type of pricing and perhaps business structure as SR. (pay upfront..affliate payments..free equipment etc.) Ummm..didn't a company like this just fail? And Packet8 and others have the same PRICING model.
However, a pricing model is NOT a business model. SR's demise was reported to be due to the cost of acquiring customers and the fact that cost was more than the price of the yearly plan.
VT supposedly has this under control. |
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