gatorkram
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join:2002-07-22
Winterville, NC
clubs:
 ·Embarq
 ·linode
|  Official email from Sunrocket
I don't know if anyone else has posted this yet, and I didn't feel like reading all the newer posts to see if it was here, so here is mine. I JUST got it a few mins ago
Delivered-To: *****@gmail.com
Received: by 10.65.205.8 with SMTP id h8cs294525qbq;
Thu, 19 Jul 2007 07:25:39 -0700 (PDT)
Received: by 10.90.83.14 with SMTP id g14mr2804986agb.1184855139174;
Thu, 19 Jul 2007 07:25:39 -0700 (PDT)
Return-Path:
Received: from mail2.sunrocket.com (mail2.sunrocket.com [67.133.234.55])
by mx.google.com with ESMTP id p27si2943136ele.2007.07.19.07.25.39;
Thu, 19 Jul 2007 07:25:39 -0700 (PDT)
Received-SPF: pass (google.com: best guess record for domain of sunrocket@sunrocket.com designates 67.133.234.55 as permitted sender)
Received: from localhost.localdomain (mgmt-2.sunrocket.com [192.168.204.21])
by mail2.sunrocket.com (Postfix) with ESMTP id D4344D0E6B
for ; Thu, 19 Jul 2007 10:25:38 -0400 (EDT)
From: sunrocket@sunrocket.com
To: ******@gmail.com
Subject: Important Message from SunRocket
Message-Id:
Date: Thu, 19 Jul 2007 10:25:38 -0400 (EDT)
Dear Customers,
After significant effort by the Company to avoid this result, SunRocket is in the process of closing its operations and therefore will no longer be able to provide you with the phone service that you have been accustomed to. However, this email provides you with an opportunity to sign up with select service providers who we believe will offer outstanding replacement service
In order to assist you, we have entered into negotiations with a number of service providers. As a result of those negotiations, we have entered into agreements with 8x8, Inc., provider of the Packet8 service, and Unified Communications Corp., provider of Teleband service to offer you the best options and we are proud to recommend the following alternatives to you. Please make your decision to move to a new service provides immediately as future service is uncertain.
8x8/Packet8
The Packet8 Internet phone service incorporates patent protected technology from 8x8. Inc., a publicly traded company in business for more than 20 years. The service works in the same way as SunRocket.s and offers a virtually identical feature set.
. No Startup Costs
. FREE activation
. FREE equipment
. FREE shipping
. FREE first month of service
. Quickly port your number at no charge
A Savings of over $100!
Copy and paste the following link into your Internet browser: »getpacket8.packet8.net/sunrocket/ or call 1-800-868-0068 and mention special offer code SUNROCKET
Unified Communications Corp./TeleBlend
The TeleBlend Internet phone service incorporates patent-protected technology from Unified Communications Corp., a privately held company in business to provide outstanding customer service and telephony products. Teleblends has been working behind the scenes already to restore and continue service for all Sun Rocket customers The service works in the same way as SunRocket.s and offers an identical feature set with our Unlimited Transfer Plan.
. No Startup Costs
. FREE activation
. USE your existing hardware
. FREE and Quick transfer of your current number
. No Need to port your number to another provider
. UNLIMITED calling to the US, Canada, and Puerto Rico
Copy and paste the following link into your Internet browser: »www.myteleblend.net
It has been our pleasure to service you at SunRocket!
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Give me bandwidth or give me death! |
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artisticcheese
join:2004-11-09
Carrollton, TX | How exactly teleblend can provide uninterrupted service without buying all equipemnt, retaining IP addresses and possibly rehiring back original people who maintained it. |
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gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs:
·Embarq
·linode
| said by artisticcheese  :How exactly teleblend can provide uninterrupted service without buying all equipemnt, retaining IP addresses and possibly rehiring back original people who maintained it. I don't know, but I plan to check it out.
This is also the first official word from Sunrocket on this entire matter. I posted the entire email headers, just so others could see.
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Give me bandwidth or give me death! |
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jay_rm
join:2002-04-12
Netville
 ·Fox Valley Internet
 ·ViaTalk
| Well, just for grins, I signed up for a month using a virtual CC. The $12.95 just might be worth it for the laughs.
It'll be interesting to see how they update the SR MTA, assuming they don't have physical access to the old SR server and registration system.
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3500/512 5.7 GHz Motorola Canopy Wireless; FoxValley.net |
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gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs:
·Embarq
·linode
| I too signed up. They must have access to "something" as when I put in my phone number, it had all my information, like name, address, etc. I don't know how secure that is, frankly, if you know someone is with sunrocket, and you know their phone number, now you can BE them, more or less.
They might have some backend security, to keep someone from doing that, but for sure you can get someones name and address from the phone number.
Will keep everyone posted, on how it goes, etc.
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Give me bandwidth or give me death! |
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gregc73
join:2006-02-13
Homewood, IL | I had a prepaid Visa card that I used that will be down to 0 by the time the next billing cycle comes around. If nothing else, it will be buy me some time while I wait for my new service to get shipped and setup (and the number ported over).
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brianjmc1971
join:2003-01-22
Old Bridge, NJ | reply to gatorkram
Bad move by packet 8. Oh yeah, I want to sign up with a service, from a recommendation, from a company that just screwed me over. |
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gatorkram
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join:2002-07-22
Winterville, NC
clubs:
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·linode
| said by brianjmc1971 :Bad move by packet 8. Oh yeah, I want to sign up with a service, from a recommendation, from a company that just screwed me over. Not knowing much about what really happened to SunRocket, or the real motives behind it having to shutdown, I don't feel like I can say they screwed me over.
Frankly, I am glad they sent out the emails, now people who aren't as tech savvy as some of us, and who maybe got SunRocket due to an advertisement on TV, will have some options, and be able to keep their phone service with little to no downtime.
This is how I feel about the whole thing, and this is only my opinion.
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Give me bandwidth or give me death! |
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brianjmc1971
join:2003-01-22
Old Bridge, NJ | not screwed over.... I PAID for two years service and didn't get it. I don't care what the circumstances are. What would you call it? gatorkram - I am not attacking you!!! |
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gatorkram
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join:2002-07-22
Winterville, NC
clubs:
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·linode
| said by brianjmc1971 :not screwed over.... I PAID for two years service and didn't get it. I don't care what the circumstances are. What would you call it? gatorkram - I am not attacking you!!! I understand you might feel differently than I about the whole situation, as I have always been paying month to month.
Thank you for the clarification about not attacking me, and surely I am not attacking you.
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Give me bandwidth or give me death! |
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sandwidth
join:2004-10-22
Ontario, CA
 ·Time Warner Cable
| reply to gatorkram
Ya, to gatorkram,
Just in case you didn't know I'll inform you that by definition, yes, you (all of us) were SCREWED!!
It's the *way* they did it. Speaking w/ Verizon Voicewing folks, they were just still in awe at what SR did. I called it "unprecedented" and they called it "unbelievable", though I'd guess that someone like Verizon doesn't have to worry about cash problems! 
All of these startups, independents, etc. etc. will not be seeing a dime of my money any time soon. |
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gatorkram
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join:2002-07-22
Winterville, NC
clubs:
·Embarq
·linode
| said by sandwidth :Ya, to gatorkram, Just in case you didn't know I'll inform you that by definition, yes, you (all of us) were SCREWED!! It's the *way* they did it. Speaking w/ Verizon Voicewing folks, they were just still in awe at what SR did. I called it "unprecedented" and they called it "unbelievable", though I'd guess that someone like Verizon doesn't have to worry about cash problems! All of these startups, independents, etc. etc. will not be seeing a dime of my money any time soon. Maybe I was screwed, but I don't feel like I was.
Several different times in my life, I have been in different "ventures" that involved other peoples money. Several times, I had to "stop" these "ventures" with little to no notice to the people who might be affected by my actions.
Sometimes, there is no good way to "end" something.
I am sure people who paid for a year of service, and only got several months feel very different about the situation than I do. I was billed for this month of service on the 5th, and obviously I don't expect my service will be working until then, although now that I "switched" to this other company, who makes it sound like they can pick my service right back up where Sunrocket left it, I might not even experience a total loss. And no, I don't feel a need to dispute the charges with my credit card company.
Maybe I am just stupid, or maybe due to my unique life experiences, I can relate somewhat to this whole thing.
Surely everyone is free to feel how they wish, and I choose not to feel screwed. Maybe if I had first hand information from the powers to be at Sunrocket, that they did this all with malice, and forethought, I too would feel differently.
I doubt everyone involved with SunRocket, set out to fail, and rob, or otherwise cheat everyone who signed up. Maybe some did, maybe they all did, but I doubt it, and this is why, in the end, I don't feel cheated.
Thanks for reading..
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Give me bandwidth or give me death! |
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brianjmc1971
join:2003-01-22
Old Bridge, NJ
| reply to sandwidth
I don't care about the *way* they did it. They could have sent me a lollipop first. I paid for two years and they did not give me what I paid for. It's as simple as that. I pay the lawn guy to do my lawn. I prepay him. I come home and half the lawn is done. Now the lawn guy tells me, I'm closing up shop, but you can go to my friend, he does a great job - does any of this infuriate anyone, or am I just being a baby? |
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Brian Grif_n
Wireless Guru
join:2001-01-17
Reno, NV
1 edit | reply to gatorkram
I Google'd "myteleblend" and found only one listing - an interesting observation on the GizmoPasswords Blog »gizmopasswords.blogspot.com/2007···ice.html
I wouldn't sign-up with a company that just started business a few days ago.
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Check out my website: www.renowirelessinfo.com |
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gatorkram
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Winterville, NC
clubs:
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| reply to brianjmc1971
said by brianjmc1971 :I don't care about the *way* they did it. They could have sent me a lollipop first. I paid for two years and they did not give me what I paid for. It's as simple as that. I pay the lawn guy to do my lawn. I prepay him. I come home and half the lawn is done. Now the lawn guy tells me, I'm closing up shop, but you can go to my friend, he does a great job - does any of this infuriate anyone, or am I just being a baby? If they are out of money, and can't keep the doors open, what do you expect them to do?
I fully understand your feelings, and I agree you have a right to be upset. Anyone who pays for something, and then isn't happy with what they got, surely has a right to be upset about it.
All I am saying, is for me, and my situation, I am not all that upset, I don't feel screwed, etc.
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Give me bandwidth or give me death! |
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gatorkram
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Winterville, NC
clubs:
·Embarq
·linode
1 edit | reply to Brian Grif_n
I did sign up, and frankly, I am not all that worried about it. If it turns out to suck, or otherwise not make me happy, I will find someone else who does.
As for not using a company that just started yesterday, or a few days ago, or what-have-you, well, someone has to be those people, or no company would survive. I guess I am saying, I don't mind being those people.
edit: typo
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Give me bandwidth or give me death! |
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ptrowski
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join:2005-03-14
Putnam, CT
clubs:
·VOIPo
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·ViaTalk
| reply to brianjmc1971
said by brianjmc1971 :I don't care about the *way* they did it. They could have sent me a lollipop first. I paid for two years and they did not give me what I paid for. It's as simple as that. I pay the lawn guy to do my lawn. I prepay him. I come home and half the lawn is done. Now the lawn guy tells me, I'm closing up shop, but you can go to my friend, he does a great job - does any of this infuriate anyone, or am I just being a baby? Would you like me to send you a lollipop brian?
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"A religious war is like children fighting over who has the strongest imaginary friend."
Have you been touched by his noodly appendage? »www.venganza.org |
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Asterix
Premium
join:2002-09-18
Scotch Plains, NJ
clubs:
2 edits | reply to gatorkram
I think that email was a marketing email from teleblend and not from SR, since 8x8 is not going to support SR takeover.
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The art of flying is to throw yourself at the ground and miss |
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sandwidth
join:2004-10-22
Ontario, CA
·Time Warner Cable
| reply to brianjmc1971
said by brianjmc1971 :I don't care about the *way* they did it. They could have sent me a lollipop first. I paid for two years and they did not give me what I paid for. It's as simple as that. I pay the lawn guy to do my lawn. I prepay him. I come home and half the lawn is done. Now the lawn guy tells me, I'm closing up shop, but you can go to my friend, he does a great job - does any of this infuriate anyone, or am I just being a baby? Well, you're not being a baby, but it's not exactly like that. Remember, the lawn guy could do NONE of your lawn & you're pretty much screwed.
Same w/ SR. I got about a full year out of them & I was happy with the service. The rest was gravy, but I knew there was no guarantee.
It's like Whimpy used to say........"I'll gladly pay you Tuesday for a hamburger today!". (In this case it was SR & $$$ for VOIP).
There's no federal bailout for 'lawn guys' and likewise 'Sunrocket', though per the FCC thread I started, I'd guess they were riiiiiiiiiiiiiiight on the fence top!
If/when something like this happens to Vonage, I'd suspect we might see a Fed intervention just due to the sheer # of subscribers. |
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gatorkram
Spelling and Grammer impared
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join:2002-07-22
Winterville, NC
clubs:
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| reply to Asterix
said by Asterix :I think that email was a marketing email from teleblend and not from SR, since 8x8 is not going to support SR takeover. I don't know who truly sent the email, but looking at the email headers, it looks as if they used the SR servers.
But I agree, it could be from anyone who has access.
At least they claim to be SR 
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Give me bandwidth or give me death! |
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