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gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs:
 ·Embarq
 ·linode
|  Official email from Sunrocket
Delivered-To: *****@gmail.com
Received: by 10.65.205.8 with SMTP id h8cs294525qbq;
Thu, 19 Jul 2007 07:25:39 -0700 (PDT)
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Thu, 19 Jul 2007 07:25:39 -0700 (PDT)
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Thu, 19 Jul 2007 07:25:39 -0700 (PDT)
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by mail2.sunrocket.com (Postfix) with ESMTP id D4344D0E6B
for ; Thu, 19 Jul 2007 10:25:38 -0400 (EDT)
From: sunrocket@sunrocket.com
To: ******@gmail.com
Subject: Important Message from SunRocket
Message-Id:
Date: Thu, 19 Jul 2007 10:25:38 -0400 (EDT)
Dear Customers,
After significant effort by the Company to avoid this result, SunRocket is in the process of closing its operations and therefore will no longer be able to provide you with the phone service that you have been accustomed to. However, this email provides you with an opportunity to sign up with select service providers who we believe will offer outstanding replacement service
In order to assist you, we have entered into negotiations with a number of service providers. As a result of those negotiations, we have entered into agreements with 8x8, Inc., provider of the Packet8 service, and Unified Communications Corp., provider of Teleband service to offer you the best options and we are proud to recommend the following alternatives to you. Please make your decision to move to a new service provides immediately as future service is uncertain.
8x8/Packet8
The Packet8 Internet phone service incorporates patent protected technology from 8x8. Inc., a publicly traded company in business for more than 20 years. The service works in the same way as SunRocket.s and offers a virtually identical feature set.
. No Startup Costs
. FREE activation
. FREE equipment
. FREE shipping
. FREE first month of service
. Quickly port your number at no charge
A Savings of over $100!
Copy and paste the following link into your Internet browser: »getpacket8.packet8.net/sunrocket/ or call 1-800-868-0068 and mention special offer code SUNROCKET
Unified Communications Corp./TeleBlend
The TeleBlend Internet phone service incorporates patent-protected technology from Unified Communications Corp., a privately held company in business to provide outstanding customer service and telephony products. Teleblends has been working behind the scenes already to restore and continue service for all Sun Rocket customers The service works in the same way as SunRocket.s and offers an identical feature set with our Unlimited Transfer Plan.
. No Startup Costs
. FREE activation
. USE your existing hardware
. FREE and Quick transfer of your current number
. No Need to port your number to another provider
. UNLIMITED calling to the US, Canada, and Puerto Rico
Copy and paste the following link into your Internet browser: »www.myteleblend.net
It has been our pleasure to service you at SunRocket!
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Give me bandwidth or give me death! | |
|  artisticcheese
join:2004-11-09
Carrollton, TX | Re: Official email from Sunrocket How exactly teleblend can provide uninterrupted service without buying all equipemnt, retaining IP addresses and possibly rehiring back original people who maintained it. | |
| | | | | jay_rm
join:2002-04-12
Netville
 ·Fox Valley Internet
 ·ViaTalk
| Re: Official email from Sunrocket Well, just for grins, I signed up for a month using a virtual CC. The $12.95 just might be worth it for the laughs.
It'll be interesting to see how they update the SR MTA, assuming they don't have physical access to the old SR server and registration system.
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3500/512 5.7 GHz Motorola Canopy Wireless; FoxValley.net | |
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gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs:
·Embarq
·linode
| Re: Official email from Sunrocket I too signed up. They must have access to "something" as when I put in my phone number, it had all my information, like name, address, etc. I don't know how secure that is, frankly, if you know someone is with sunrocket, and you know their phone number, now you can BE them, more or less.
They might have some backend security, to keep someone from doing that, but for sure you can get someones name and address from the phone number.
Will keep everyone posted, on how it goes, etc.
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Give me bandwidth or give me death! | |
| | | | | gregc73
join:2006-02-13
Homewood, IL | Re: Official email from Sunrocket I had a prepaid Visa card that I used that will be down to 0 by the time the next billing cycle comes around. If nothing else, it will be buy me some time while I wait for my new service to get shipped and setup (and the number ported over).
| |
| brianjmc1971
join:2003-01-22
Old Bridge, NJ | Bad move by packet 8. Oh yeah, I want to sign up with a service, from a recommendation, from a company that just screwed me over. | |
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gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs:
·Embarq
·linode
| Re: Official email from Sunrocket said by brianjmc1971  :Bad move by packet 8. Oh yeah, I want to sign up with a service, from a recommendation, from a company that just screwed me over. Not knowing much about what really happened to SunRocket, or the real motives behind it having to shutdown, I don't feel like I can say they screwed me over.
Frankly, I am glad they sent out the emails, now people who aren't as tech savvy as some of us, and who maybe got SunRocket due to an advertisement on TV, will have some options, and be able to keep their phone service with little to no downtime.
This is how I feel about the whole thing, and this is only my opinion.
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Give me bandwidth or give me death! | |
| | | brianjmc1971
join:2003-01-22
Old Bridge, NJ | Re: Official email from Sunrocket not screwed over.... I PAID for two years service and didn't get it. I don't care what the circumstances are. What would you call it? gatorkram - I am not attacking you!!! | |
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gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs:
·Embarq
·linode
| Re: Official email from Sunrocket said by sandwidth :Ya, to gatorkram, Just in case you didn't know I'll inform you that by definition, yes, you (all of us) were SCREWED!! It's the *way* they did it. Speaking w/ Verizon Voicewing folks, they were just still in awe at what SR did. I called it "unprecedented" and they called it "unbelievable", though I'd guess that someone like Verizon doesn't have to worry about cash problems!  All of these startups, independents, etc. etc. will not be seeing a dime of my money any time soon. Maybe I was screwed, but I don't feel like I was.
Several different times in my life, I have been in different "ventures" that involved other peoples money. Several times, I had to "stop" these "ventures" with little to no notice to the people who might be affected by my actions.
Sometimes, there is no good way to "end" something.
I am sure people who paid for a year of service, and only got several months feel very different about the situation than I do. I was billed for this month of service on the 5th, and obviously I don't expect my service will be working until then, although now that I "switched" to this other company, who makes it sound like they can pick my service right back up where Sunrocket left it, I might not even experience a total loss. And no, I don't feel a need to dispute the charges with my credit card company.
Maybe I am just stupid, or maybe due to my unique life experiences, I can relate somewhat to this whole thing.
Surely everyone is free to feel how they wish, and I choose not to feel screwed. Maybe if I had first hand information from the powers to be at Sunrocket, that they did this all with malice, and forethought, I too would feel differently.
I doubt everyone involved with SunRocket, set out to fail, and rob, or otherwise cheat everyone who signed up. Maybe some did, maybe they all did, but I doubt it, and this is why, in the end, I don't feel cheated.
Thanks for reading..
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Give me bandwidth or give me death! | |
| | | | brianjmc1971
join:2003-01-22
Old Bridge, NJ
| I don't care about the *way* they did it. They could have sent me a lollipop first. I paid for two years and they did not give me what I paid for. It's as simple as that. I pay the lawn guy to do my lawn. I prepay him. I come home and half the lawn is done. Now the lawn guy tells me, I'm closing up shop, but you can go to my friend, he does a great job - does any of this infuriate anyone, or am I just being a baby? | |
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gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs:
·Embarq
·linode
| Re: Official email from Sunrocket said by brianjmc1971 :I don't care about the *way* they did it. They could have sent me a lollipop first. I paid for two years and they did not give me what I paid for. It's as simple as that. I pay the lawn guy to do my lawn. I prepay him. I come home and half the lawn is done. Now the lawn guy tells me, I'm closing up shop, but you can go to my friend, he does a great job - does any of this infuriate anyone, or am I just being a baby? If they are out of money, and can't keep the doors open, what do you expect them to do?
I fully understand your feelings, and I agree you have a right to be upset. Anyone who pays for something, and then isn't happy with what they got, surely has a right to be upset about it.
All I am saying, is for me, and my situation, I am not all that upset, I don't feel screwed, etc.
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Give me bandwidth or give me death! | |
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sandwidth
join:2004-10-22
Ontario, CA
 ·Time Warner Cable
| said by brianjmc1971 :I don't care about the *way* they did it. They could have sent me a lollipop first. I paid for two years and they did not give me what I paid for. It's as simple as that. I pay the lawn guy to do my lawn. I prepay him. I come home and half the lawn is done. Now the lawn guy tells me, I'm closing up shop, but you can go to my friend, he does a great job - does any of this infuriate anyone, or am I just being a baby? Well, you're not being a baby, but it's not exactly like that. Remember, the lawn guy could do NONE of your lawn & you're pretty much screwed.
Same w/ SR. I got about a full year out of them & I was happy with the service. The rest was gravy, but I knew there was no guarantee.
It's like Whimpy used to say........"I'll gladly pay you Tuesday for a hamburger today!". (In this case it was SR & $$$ for VOIP).
There's no federal bailout for 'lawn guys' and likewise 'Sunrocket', though per the FCC thread I started, I'd guess they were riiiiiiiiiiiiiiight on the fence top!
If/when something like this happens to Vonage, I'd suspect we might see a Fed intervention just due to the sheer # of subscribers. | |
| 
Brian Grif_n
Wireless Guru
join:2001-01-17
Reno, NV
1 edit | I Google'd "myteleblend" and found only one listing - an interesting observation on the GizmoPasswords Blog »gizmopasswords.blogspot.com/2007···ice.html
I wouldn't sign-up with a company that just started business a few days ago.
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Check out my website: www.renowirelessinfo.com | |
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gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs:
·Embarq
·linode
1 edit | Re: Official email from Sunrocket I did sign up, and frankly, I am not all that worried about it. If it turns out to suck, or otherwise not make me happy, I will find someone else who does.
As for not using a company that just started yesterday, or a few days ago, or what-have-you, well, someone has to be those people, or no company would survive. I guess I am saying, I don't mind being those people.
edit: typo
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Give me bandwidth or give me death! | |
| | | | | | vcdburn
join:2004-09-17
New Castle, IN | Re: Official email from Sunrocket Sunrocket + our money = Mega$$$
Sunrocket + out of business = No refund
New Company (myteleblend) = same colors as SR
myteleblend + simple transfer = ?Strange?
Myteleblend = SR "undercover"? | |
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gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs:
·Embarq
·linode
| Re: Official email from Sunrocket said by vcdburn :Sunrocket + our money = Mega$$$ Sunrocket + out of business = No refund New Company (myteleblend) = same colors as SR myteleblend + simple transfer = ?Strange? Myteleblend = SR "undercover"? I don't know much about the bankruptcy laws, and protections, etc, but I do know it's not all that hard to switch your name to something else, pretty much anytime you want.
All you need to do, really, is run an ad in your local newspaper, announcing your old name, and new name, and then of course setup a new DBA with your banks, etc.
ps No I am not a lawyer, but I can be paid to play one on the internet, contact me for pricing information 
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Give me bandwidth or give me death! | |
| | | | celtic
join:2001-02-08
USA
| said by vcdburn :Sunrocket + our money = Mega$$$ Sunrocket + out of business = No refund New Company (myteleblend) = same colors as SR myteleblend + simple transfer = ?Strange? Myteleblend = SR "undercover"? No, not Sunrocket, but who knows how many insiders are involved and how. I'm sure if they are involved, they had your money and the best legal advice to do it right. | |
| | | 
Anon
@bellsouth.net | Does anyone know if you can get a refund from them directly? | |
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SunrocketFan
@comcast.net
| refunds from bankrupt companiesRe: Official email from Sunrocket not a chance of getting funds from a bankrupt company. Look at enron - those people lose HUGE retirements while Ken Lay family get to keep all that he stole..
When a huge department store went bankrupt, I lost my funds for a six month plan on oil changes.
Calling your credit card company and asking to reverse charges or dispute them for service not received seems to be the one thing that has worked for Chase cc members for sure and others have to do a little more leg work to get some while Discover refused after six months and I am sure others will be somewhere in the middle | |
| Graycode
join:2006-04-17 | Thanks for posting that email.
We have not gotten one for either of our 2 SR accounts  | |
| |
gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs:
·Embarq
·linode
| Re: Official email from Sunrocket said by Graycode :Thanks for posting that email. We have not gotten one for either of our 2 SR accounts I am glad someone can find it useful.
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Give me bandwidth or give me death! | |
| | | nhs510
join:2005-07-13
Wake Forest, NC
1 edit | Re: Official email from Sunrocket I can confirm that you do not get the Signature line for the $12.95 price with Teleblend. I just signed up and they do add the $4.99 to the $12.95 = $17.94/month.
Now we'll see how long they take to get me up and running. Should I change the password back to what SR left it on my gizmo? Hmmm...
Edit: So I don't sound like a complete idiot - I did use a psuedo-card number from my CC company that I can kill at any time. | |
| | | 
Dougohio2
Premium
join:2006-12-28
Toledo, OH | I never got one and this email & (Transfer Special)from Teleblend – $12.95 per month dont see any credit for my 15 months with SR now Gostrocket | |
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SMCinAZ
Premium
join:2000-11-29
Glendale, AZ
clubs: | Odd thing....nowhere can I find what the "regular" monthly cost will be after the old SR contract term runs out.
Does anyone know? | |
|
Ed
| I just got off the phone with Teleblend and asked that same qustion. The rep said that the details of what the price will be after your contract with SR would have expired are still being worked out.
This a new service that has been developed by Telecom liquidator and they are still working through everything.
They assured that the transition would be seamless and that you could cancel at anytime. | |
| TheKing75
join:2005-09-03
Anaheim, CA | Since I was on month to month with SunRocket, I'd probably be stuck with whatever price they decided to charge. No thanks.
I ended up over at ViaTalk, hopefully the change will go over soon... | |
| michiguide
join:2005-05-24
Sterling Heights, MI | Thanks for sharing all this info. I was on the annual plan and haven't received that e-mail... can anyone on an annual plan confirm receipt of it? Or is it just going to the month-to-month customers so far? | |
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gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs:
·Embarq
·linode
| Re: Official email from Sunrocket said by michiguide :Thanks for sharing all this info. I was on the annual plan and haven't received that e-mail... can anyone on an annual plan confirm receipt of it? Or is it just going to the month-to-month customers so far? Good question. I doubt they have that much segrigation on the email list. It's possible, but I doubt it.
Not sure why some people have gotten it, and others have not. It might just be an issue with how much email they have to send out, but who knows.
I signed up in Jan/06 in case that has anything to do with it. The order or the email list, may have something to do with who got email, and who hasn't, again all pure speculation. In this idea, the people who joined most recently would be at the top, and older people at the bottom.
Also, I am glad you and everyone else are finding this information helpful, and useful. I myself was happy to find some official word from SR.
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Give me bandwidth or give me death! | |
| |
SunrocketFan
@comcast.net
| former annual member Re: Official email from Sunrocket just received the email today, friday, at 1:30pm
I had annual plan and had resigned up in March for 15 months. I like their service and had used the signature number in another state. To have all those features for so little money compared to the phone companies has been nice. Yes sometimes the line was not clear but most of the time it was good. I used a chase cc and was able to call them and get a prorated rebate. My suggestion based on that, is only use a Chase CC for charges, they made it painless.
Not sure who or what I will do yet. Since right now the DEALS are out there, but find reviews of services after less than 6 months are not as valuable as those where people were with someone longer. Some seem to just complain. I am sorry you feel shafted. Have you tried to call your credit card company. They will have better luck getting the money back than anyone and giving you credit now. | |
| chocho
join:2007-07-17 | I didn't get the email either, but I signed up for the month to month dealy. The company seems to check out, and if I have to bail, it's only gonna cost me 12 bucks at this point. We'll see what kind of regular rates they come up with... | |
| | | chocho
join:2007-07-17 | This is more along the lines of keeping my number "live" until the dust settles. I'm a freelancer, and it's the number on all my business materials.
I need a quick and dirty solution for a month or so, and this may be it. | |
| udayb
join:2004-10-25
Redmond, WA | When I enter my SR phone number at my.Teleblend.com -- it does not show any of my exisiting account info. Anyone else seeing this?
Many people have reported that their account info was pre-populated when they entered their SR phone number. | |
| meb
join:2002-12-12
Potomac, MD
| said by gatorkram :... I JUST got it a few mins ago Delivered-To: *****@gmail.com ... Dear Customers, After significant effort by the Company to avoid this result, SunRocket is in the process of closing its operations and therefore will no longer be able to provide you with the phone service that you have been accustomed to. However, this email provides you with an opportunity to sign up with select service providers who we believe will offer outstanding replacement service ... I didn't get an email. Does this mean they don't want me? | |
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gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs:
·Embarq
·linode
| Re: Official email from Sunrocket said by meb :said by gatorkram :... I JUST got it a few mins ago Delivered-To: *****@gmail.com ... Dear Customers, After significant effort by the Company to avoid this result, SunRocket is in the process of closing its operations and therefore will no longer be able to provide you with the phone service that you have been accustomed to. However, this email provides you with an opportunity to sign up with select service providers who we believe will offer outstanding replacement service ... I didn't get an email. Does this mean they don't want me? I don't know, but it seems you aren't the only person who didn't get an email. Who knows the true reasons why. The rumor mills could get fired up over that too I guess..
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Give me bandwidth or give me death! | |
| stu
join:2000-11-03
Patchogue, NY
| I did not get the e mail from SR. (I looked in spam also)
When I entered my phone number in the required slot I did not get a pre filled in form.
Don't know if this means anything.
May be good to keep the number alive until I make a decision.
Stu | |
| |
TomKo44
@cbizmedia.com
| Re: Official email from Sunrocket I wound up signing up with Net2Phone today at their SunRocket link »www.net2phone.com/sunrocket. They are honoring up to 12 months of your SunRocket contract, then 19.95 per month. Not bad, and I doubt IDT will fold up! | |
| | | central NH
join:2007-07-19
Meredith, NH | Re: Official email from Sunrocket I feel so special.... I finally received "the email" from SR at 9:21pm tonight! 76.5 hours AFTER service went down! | |
| | | | dunkie
join:2007-07-19
Houston, TX
| Re: Official email from Sunrocket I'm on the annual, 2nd yr free plan. No email.
Did a quick check on "mytelebend.net" whois info, note the record was created on July 17, 07; while "teleblend.net" was created July 18, 2007.
Share the same thought with some previous posts: TB=SR(undercover)?
*******
Registrant:
TeleBlend
5 Bragdon Lane
Kennebunk, Maine 04043
United States
Registered through: GoDaddy.com, Inc. (»www.godaddy.com)
Domain Name: MYTELEBLEND.NET
Created on: 17-Jul-07
Expires on: 18-Jul-09
Last Updated on: 17-Jul-07
Administrative Contact:
TeleBlend, TeleBlend info@teleblend.com
TeleBlend
5 Bragdon Lane
Kennebunk, Maine 04043
United States
8772524549 Fax --
******
Registrant:
UnCommUn
5 Bragdon Lane
Kennebunk, Maine 04043
US
Domain name: TELEBLEND.NET
Administrative Contact:
CEO, CEO info@teleblend.net
5 Bragdon Lane
Kennebunk, Maine 04043
US
8772524548
Technical Contact:
Null, Dev hostmaster@prexar.com
40 Summer Street
Bangor, Maine 04401
US
207-974-4300 Fax: 207-974-4378
Registration Service Provider:
Prexar, LLC., hostmaster@prexar.com
1-800-288-5072
207-848-3429 (fax)
»www.prexar.com
Any account modifications (name changes, DNS changes, renewals, etc.)
should be done through Prexar, LLC.
Registrar of Record: TUCOWS, INC.
Record last updated on 19-Jul-2007.
Record expires on 18-Jul-2008.
Record created on 18-Jul-2007.
******** | |
| jckatz
join:2002-11-24
Springfield, IL
| Well I was only with SunRocket for 1 1/2 months and was on the monthly plan. I called my Credit Card company to refuse payment on my activation fee. They said they had an e-mail about Sunrocket that morning. Somehow my credit card company knew about the problem before I did. (STILL HAVEN'T gotten that e-mail).
I decided to switch back to AT&T. After spending $49.95 for a cable modem, $10 for installation, I am back to DSL. Which is good because my cable provider sucked, they limit bittorrent.
But I lost my phone number everyone is talking about porting their phone number over my AT&T doesn't seem to be able or willing to do that. They want me to have 2 lines, but my building is 100 years old. My electric lines are covered in cloth and asbestos, I am lucky I have touch tone. | |
| avalpert
join:2007-01-10
Silver Spring, MD
| My hunch - sunrocket staff sold all the equipment and information to a new entity they just created to (teleband) to hide it from creditors before declaring bankruptcy.
If that is the case, then they will likely get caught and telebnad will be liquidated soon enough. | |
| |
gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs: | Re: Official email from Sunrocket I hope this isn't the case.
I don't fully know or understand all the laws involved with any of this speculation going on.
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Give me bandwidth or give me death! | |
| | |
Countrygirl
@prosystemfx.com
| Re: Official email from Sunrocket I have not received an email or any correspondence from SR so far. I called my bank today to have the charges reversed and the customer service rep said that I was among MANY that he had reversed. I am fairly new to SR so I was on day 57 of the 60 day window to get the reversal. He also told me that the bank would put the money back into my account, notify SR of the reversal and unless they contact me to dispute it, I'm finished.
Now my dilemna, do I go with Teleblend and let them think I'm a sucker or do I just look else where. | |
| |
Scurvyguy
@optonline.net
| This blog at the NY Times describes how the Wall St Journal has reported that the "preferred" companies - Teleblend and Packet8 - will pay a fee to SunRocket’s creditors for each SunRocket customer they sign up.
So if you want to get insulted twice - first by losing your service and the money you paid Sunrocket, then by helping to reimburse it's creditors, by all means go with the "preferred" vendors.
»bits.blogs.nytimes.com/2007/07/1···service/ | |
| |
Benlokes
@comcast.net | Re: Alternative to sunrocket I still have service with SR as of 7/20/07 12 mst. Look up magic jack looks very intersting. I will try it only $40. Still signing up with another carrier for voip. But this magic jack looks really cool! And I do not work for them. | |
| Carlito
join:2007-07-19
East Brunswick, NJ
1 edit | I got the email from SR yesterday, and now got the same exact email from Sherwood Partners. Maybe this is SR's new 2 for 1 deal!  | |
|
rajiv
@celanese.com
| I also have received the e-mail today at 5.13 pm. My phone is still working in TEXAS for US calls only, but Not International. How long will the service be on. I might switch to Teleblend just so I can keep my phone number and then see what happens. Although they have posted the New Monthly Price of $19.95 per month. My Contract Expires mid-August. | |
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See 8 replies to this post | |
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