diskace
Ebox Senior
Premium,VIP
join:2002-02-21 | reply to tiny99
Re: Electronic Box now providing Cable Services
tiny99: your modem is in the mail. You should receive it by UPS very soon.
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Electronic Box Inc. |
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tiny99
join:2001-11-28
| Yeah Thanks... Everything was a breeze as usual!!
The modem is plugged in and everything works as it should.
I have to say that the bandwidth increase is very nice.
The only thing I could see as a problem for the other users is that I didn't get any dns just an ip and gateway.
I don't really care since I have a my own dns server but it would be useful for others.
I'm always plugged in vpn client(from the office) all day long so I'll be able to somewhat test the stability of the line during the next coming days.
If anyone wants any info please ask. I'll check back on this thread later.
Thanks Diskace! As usual, I'm a happy camper!
Tiny |
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Quake110
join:2003-12-20
Ottawa, ON | Hey, any difference in the responsiveness of the Cable connection vs the DSL connection?
Just curious  |
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tiny99
join:2001-11-28
| Yes there is a difference. I've only been using it for one day but here is what I have so far:
I have been connected from the office in vpn client all day long and I must say that many little things I normally do would just get done quicker with cable.
Here is an exemple, I usually open my vpn connection and then I rdp to my vista workstation. From the RDP session, I often fire up IE7 for web browsing and I must say that websurfing from an rdp session over dsl was much more painful. I do not think bandwidth is in question here, probably more latency related. But still, the speed increase was very noticeable...
Of course, fetching software was a tad quicker as well. Through the vpn I use to get average 75k/sec but on cable I get 100k/sec.
So that's it for now... I might be able to provide more interesting info after a little while. I only been using it for one day... |
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Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC
 ·Colbanet
| reply to diskace
Hmm... It's nice that there's another option, but your unlimited service at 64,95$ is more than double the price of ISPs like TekSavvy for the same speed.
Well, if you factor in the dry dsl fee, 7/800 TekSavvy DSL costs $37.20, so it's only 75% more expensive, but still... This is pretty pricey.
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SuprFile, super simple free image hosting: »suprfile.com |
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The Flash
You don't win friends with salad
Premium
join:2002-10-17
Toronto, ON | Teksavvy doesn't have 7 meg DSL yet. |
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diskace
Ebox Senior
Premium,VIP
join:2002-02-21
1 edit | reply to Guspaz
tiny99 nice review there ! Can you post speedtest results from our testsite ?
Guspaz: Normal, videotron network is not built like bell for wholesellers. Even if this is our network and our switches the bandwidth caps is pre-defined. Like videotron customers, you can't pay higher than 30$ over the bandwidth caps profile set for everyone (videotron and wholesellers). Our price is 39,95$/month for 20/10G. Depending on your network usage, dsl might or not be a better bang for the buck.
P.S. the speed is 7 Mbits / 820 Kbits. Dsl is 'up to' 5 Mbits. Lots of people here are still on profiles at 3 Mbits or even less.
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Electronic Box Inc. |
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Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC
·Colbanet
1 edit | I understand, and I know it's not your fault at all. I'm just pointing out that to compete competitively with an unlimited DSL plan (which I imagine will be 'up to' 7mbit soon since Bell doesn't offer the 5mbit tier anymore), the price would have to be closer to your capped price.
Yes, if you have low usage, $40 isn't a bad deal for 7mbit. Compared to dry DSL, it's actually more or less the same price, with probably faster speed for most people. But when you start getting into the 100GB/mth or more range of bandwidth usage, that $30 bandwidth cap is painful.
As a student about to move away from home (Next week!), I have to take into consideration my high usage (which varies, sometimes 60GB/mth, sometimes 160GB/mth), and what I can afford. It's hard to justify $65 or $70/mth when I can get a decent connection for about half that. It's just a matter of cost! I mean, the building provides free wifi (a Videotron business line shared among hundreds of people), but since average speeds there seem to be 500kbit to 1mbit and it's NAT'd, I have to draw the line somewhere :P
Although, I should say that even though I'm currently all the way out in Pointe-Claire, with low population densities and all, I still have no trouble syncing at 5mbit. I know a lot of people have trouble with that, but sometimes the areas you think least likely have good sync speeds
But, I like competition. I like options, even if I don't take advantage of them. I sincerely hope that you're able someday to negotiate a deal with Videotron that reduces their restrictions. And I do hope your service is very successful, because it's going to do good things for the Quebec/Montreal Internet markets!
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SuprFile, super simple free image hosting: »suprfile.com |
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diskace
Ebox Senior
Premium,VIP
join:2002-02-21
3 edits | Hey guspaz, i totally agree with you. We believe that this '30$' extra bandwidth caps should be removed for wholesellers. We are working with videotron to deal something.
Right now, this service is not in direct competition with our unlimited ADSL offer. In fact, like you said, it is a nice option for those who can't get a decent signal in the area with ADSL. It is also a good alternative if you want higher speed. The number of customers who are frustrated by the signal Bell is provisioning is still impressive.
Thanks for the good comment ! I really hope this help bringing more potential options to consumers in the area.
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Electronic Box Inc. |
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tiny99
join:2001-11-28
| reply to diskace
This is what I got out of the ebox speedtest:
you can download at 763.43 KB/sec. from our servers.
But I did get higher than that just downloading stuff on the web. Maybe IE7 is not really accurate but I have seen as high as 830 KB/sec and this was not a burst, it was maintained for a few minutes.
For those saying electronicbox is pricier than the others all I have to answer is: you pay for what you get!!
You have to ask yourself, how much would a business line cost me... the company I work for has 2 offices in the Montreal area and they have dedicated DSL lines. They have issue with their line more often than I do... and by a fair margin as well I might add. You can pretty much compare it to a dedicated business line from my own experience. The only difference is you won't get reverse lookup with a dynamic IP. But I'm pretty sure that something can be done if you want to buy static IP.
I have been with videotron, bell, istop and a few others companies so electronicbox is not my first ISP either.
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diskace
Ebox Senior
Premium,VIP
join:2002-02-21
2 edits | said by tiny99  :This is what I got out of the ebox speedtest: you can download at 763.43 KB/sec. from our servers. Thats about 6.1 6.2 mbits. The tcp overhead would be only 6% at 830 KB sustained. Not bad ! Nice figures you've got.
said by tiny99 : The only difference is you won't get reverse lookup with a dynamic IP. But I'm pretty sure that something can be done if you want to buy static IP. With a given reason, we might consider doing it. But it is not something we are NORMALLY doing for everyone (security purpose).
Best regards, DiskACE |
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tiny99
join:2001-11-28 | Nice figures indeed... I'm very happy with that.
I guess I won't be needing my dsl line for long!! |
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diskace
Ebox Senior
Premium,VIP
join:2002-02-21
| said by tiny99 :Nice figures indeed... I'm very happy with that. I guess I won't be needing my dsl line for long!! No problems, give us a call when you are ready to close the DSL account (before the 24th of august) if you wish to terminate the dsl account for August.
Best regards, DiskACE |
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manitou
join:2007-08-10
Montreal, QC
| I'm currently on the phone trying to contact Electronic Box to get away from Cybersurf/3web.
I've just spent 50 minutes on hold, still second in caller queue and system says I need to wait another 52 minutes..
I just hope there is a reasonable explanation for this because I never thought an ISP would take more time to answer the phone than Cybersurf/3Web.
I'm somewhat disappointed.. |
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diskace
Ebox Senior
Premium,VIP
join:2002-02-21 | hey manitou
My apologies, probably a bug in the system.
Please send me your phone number in pm.
Ill call you back right away
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Electronic Box Inc. |
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diskace
Ebox Senior
Premium,VIP
join:2002-02-21 | Hey manitou, had the confirmation. That was a bug with the pbx. I just restarted the call server, it should be fine to call in now.
My apologies again !
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Electronic Box Inc. |
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EUS
Kill cancer
Premium
join:2002-09-10
Montreal, QC
clubs: 
1 edit | reply to diskace
These low upload speeds are starting to drive me ape$#%& |
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diskace
Ebox Senior
Premium,VIP
join:2002-02-21
| said by EUS :These low upload speeds are starting to drive me ape$#%& We can set you up a lan extension @ 10 Mbits if you are in Montreal and need more than 820 Kbits upstream.
Cheers, DiskACE |
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diskace
Ebox Senior
Premium,VIP
join:2002-02-21 | Hey guys, just wanted to let you know that we are now offering static ips over cable officially with special hardware.
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Electronic Box Inc. |
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fromage
join:2003-03-31 | reply to diskace
Diskace, what cable packages are currently offered?
Unless I can coax Bell into repairing my line, cable seems like a definite possibility. |
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