diskace
Ebox Senior
Premium,VIP
join:2002-02-21
3 edits | reply to Ahzuz
Re: Electronic Box now providing Cable Services
Hey azhuz,
No serious plans for Sherbrooke yet. But it is a zone we can activate. I will keep you guys updated through this post if there is any official news.
Best regards, DiskACE
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Electronic Box Inc. |
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diskace
Ebox Senior
Premium,VIP
join:2002-02-21 | Just a quick update for thoses who are waiting for our cable modems arrival. We should have them on stock by tuesday next week.
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Electronic Box Inc. |
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diskace
Ebox Senior
Premium,VIP
join:2002-02-21 | Another quick update on the situation. Purolator lost our packages of cable modem. Not sure if they were stolen or lost. I will have results tomorrow of the search.
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Electronic Box Inc. |
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diskace
Ebox Senior
Premium,VIP
join:2002-02-21 | Finally we have them in stock 
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Electronic Box Inc. |
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Rickkins
join:2004-04-05
Canada | Sign me up. |
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diskace
Ebox Senior
Premium,VIP
join:2002-02-21 | Where can i call you ?
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Electronic Box Inc. |
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int0
join:2005-05-11
Montreal, QC
| reply to diskace
Hey DiskACE,
Tell me something - you said in a previous post that if I keep my Arris multifunction modem, I would not be able to get service with you guys? Do you mean I wouldn't be able to get service USING that modem? Or wouldn't be able to get service at all? Because I HAVE to keep that modem so that my phone line (which is still on contract with Videotron) is still accessible.
Another question: I found an old Motorola SB4200 SurfBoard modem that I used to use with Videotron - can THAT be used with Electronic Box?
I just cancelled Videotron on September 6th - the service will be disconnected on October 6, so I've got a month to figure out what i'm going to do for Internet =) It's between Electronic Box cable and a DSL provider I have in mind atm |
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Rickkins
join:2004-04-05
Canada
| Hehehe...just so happens, I have a list of modems that can be used with ebox. Seems videotron, for whatever reason, only allows the following. Most of which can be found at a very reasonable price off fleabay...
Scientific Atlanta DPC2100
Scientific Atlanta DPC2100v2
Motorola SB5100
Motorola SB5101
Motorola SB5120 |
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diskace
Ebox Senior
Premium,VIP
join:2002-02-21
| reply to int0
said by int0  :Hey DiskACE, Tell me something - you said in a previous post that if I keep my Arris multifunction modem, I would not be able to get service with you guys? Do you mean I wouldn't be able to get service USING that modem? Or wouldn't be able to get service at all? Because I HAVE to keep that modem so that my phone line (which is still on contract with Videotron) is still accessible. The problem with the Arris modem is that Videotron prohibit their use outside their internal userbase. When we place an order we need to provide a serial and MAC. If we provide the serial and mac of your arris modem the order will be rejected. Thus, the transfer would not be completed and no service with us would be active.
said by int0 :Another question: I found an old Motorola SB4200 SurfBoard modem that I used to use with Videotron - can THAT be used with Electronic Box? Yes but i think the SB51xx series are much quicker for download. |
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mikeNDG
@videotron.ca
| reply to diskace
Hi, I'm from Montreal, Notre-Dame-De-Grace precisely.
I just canceled from Videotron - what a bunch of losers, they tried to make me pay the penalty fee although I don't have to.
Now I have to find me a new cable ISP (no way I'm going back to DSL), and I'm hesitating between Radioactif and Electronic Box. As far as what I read around, they seem to offer the best deals.
A couple of questions for diskace - btw, it's really cool that you take the time to answer here and that might be a major plus in my ultimate choice:
- Are there any cable modems that are NOT compatible with EB?
- How long will it take from the phone call and the service subscription to the line activation. Being a former Videotron user, will I just need to plug my modem in and that's it? My Videotron connection will be cut off on October 10, when shall I call you?
Thanks for your service.
mike |
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diskace
Ebox Senior
Premium,VIP
join:2002-02-21
| Hey mike, i hope it will help you make a decision in your ultimate choice
There is a list of compatible modem, not a list of NOT compatible modem. Rickkins posted most of the recent one that are compatible (docsis 2.0).
A transfer is taking about 48-72 hours. You can call tomorrow when you have time and place a delayed order for October 10th.
If you prefer, leave me your number in private message and i will call you back ASAP.
Best regards, DiskACE |
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Steveg79
@polymtl.ca
| reply to diskace
Hi Diskace,
First sorry my english i speak french so ...
If you speak french it would be great
I wanna know something, videotron put a 100gb cap and you still offer an unlimited, i wanna know if you gonna change this ... videotron will ask you to put a cap no ??? And if i go with your company do i have to sign a contract of 1 year like videotron ??? And im going to buy a motorola surfboard 5100 is it the the best for your internet ??? thanx for you answer.
Steve |
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Quake110
join:2003-12-20
Ottawa, ON | Hey Steveg79,
Diskace parle français puisque que electronicbox est une compagnie Montréalaise  |
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diskace
Ebox Senior
Premium,VIP
join:2002-02-21
3 edits | reply to Steveg79
said by Steveg79 :
Hi Diskace,
I wanna know something, videotron put a 100gb cap and you still offer an unlimited, i wanna know if you gonna change this ... videotron will ask you to put a cap no ??? And if i go with your company do i have to sign a contract of 1 year like videotron ??? And im going to buy a motorola surfboard 5100 is it the the best for your internet ??? thanx for you answer.
Salut Steve, je parle francais, anglais et Espagnol aussi. Hola, que tal ?
Depuis plus de 7 annees nous avons offert des services illimité de qualite. Notre offre illimitee demeurera illimitee aussi longtemps que nous serons en mesure de le faire. Il n'y a aucune inquietude a ce faire a ce sujet pour l'instant. Il y a aucun contrat requis pour le service par cable a linstant.
Le SB5100 a une excellente historique. La nouvelle version le SB5101 utilise un chipset Broadcom different. En terme de vitesse et de capacite les deux sont pareils. Le SB5120 que nous vendons utilise le chipset Texas Instrument.
Le SB5100 ferait un excellent modem.
Si vous avez des questions n'hesitez pas a entrer en contact avec moi. Ce sera avec grand plaisir que je vous renseignerai.
Cordialement, DiskACE |
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Steveg79
@polymtl.ca
| reply to diskace
Merci beaucoup diskace pour ta réponse et je songe sérieusement à prendre mon service internet avec vous.
Mon contrat avec videotron se termine le 26 octobre donc dois-je terminer complètement ma connexion je veut dire que je dis fermer mon compte avec videotorn ou je dois continuer a avoir internet avec eux et vous allez tranferez le compte chez vous ... merci de votre réponse et je vais allez visiter votre site web ca j'aimerais savoir si vous offrez le téléphone aussi
Merci de votre réponse.
Steve |
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steveg79
@polymtl.ca
| reply to diskace
J'Oubliais,
Je suis de Laval (saint-francois) le service est surement offert vu que videotron se rend chez moi ....
Je viens de voir que la telephonie est offert mais est-ce disponible a Laval ... et est-ce que mon telephone conventionnel que j'utilise presentement avec videotron sera correcte pour votre service ???
Merci encore pour ta reponse. Desoler pour tout ses questions mais je songe serieusement a transferez chez vous alors
Steve |
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diskace
Ebox Senior
Premium,VIP
join:2002-02-21
1 edit | Salut Steve, il n'y a absolument aucun problemes pour vos questions. C'est normal et je suis la pour ca egalement.
Le service est disponible a Laval si vous avez deja videotron. Pour un transfert il est important de nous appeler pour faire votre transfert. Nul besoin d'appeler Videotron. Le service SpeedPhone que nous offrons pour le telephone demande d'acheter un ATA pour convertir le signal d'un telephone standard en signal IP. Nous n'avons pas de numero dans la region de Laval (450), uniquement des numeros (514).
N'hesitez pas si vous avez d'autres questions.
Cordialement, DiskACE |
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steveg79
@polymtl.ca
| reply to diskace
Salut Diskace,
Merci encore pour tout les infos. Je vais te revenir d'ici la fin de la semaine car je vais m'acheter le modem SB5100 pour 25$ et je vais te contacter pour te donner la date exact du changement d'internet car mon contrat se termine vers le 26 ou 27 octobre ... et je sais que j'ai changer le forfait de videotron pour sans contrat pour apres le 26-27 octobre donc d'ici la je te contacte et je vais presque sure 99% que je passe avec vous pour internet ... la seule chose qui me fait peur c'est le unlimited transfert jai peur que videotron fasse pression pour que vous changiez vos forfait ... mais je vais te faire confiance
Merci encore pour tout l'info.
Steve |
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lawrence171
Evilly Yours - Evilness
join:2001-12-24
Canada | reply to diskace
Any plans to offer Cable Internet using Roger's network? |
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wrawrat
@oceanosoft.ca
| reply to diskace
Are you planning to offer cable services in Quebec City? I'm already with ElectronicBox, so you must have read my lengthy e-mails to tech support but I've got speed issues with DSL since Bell improved its network in my area. Like getting 3 km farther from the station was really an improvement...
I was thinking about getting a better modem than my refurbished SS5260, but if cable is getting here soon, I might just wait for it and flip off Bell with its improved network.
Thanks! |
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