jackr
join:2004-03-10
Barrie, ON
 ·3 Web
·Rogers Hi-Speed
 ·Acanac
| reply to Gwai Lo Dan
Re: 3 months with Acanac so far...not impressed at this point
Nothing unfortunately.
Paul's a good guy, but I'm disappointed that I can't get the speed issue resolved. He has offered several solutions (installing the dry dsl as one to see if they'd put me on a closer remote, and offering to sign me up with Bell for a month to see if they'd connect me to a closer remote) but, the main issue is why should the customer have to jump through so many hoops to get this resolved. It should be apparent that Bells not provisioning their 2nd level partners with proper connections, and are reserving connections within the remotes for use by Sympatico. Make an issue of this with the CRTC, push Bell. It's Acanac that'll pay for this in the long run, so Acanac has less to lose. |
