  abilap
@nike.com
| Clearwire! toooooooooo bad
I am one of the first few customers of then in Bellevue. At the time of sign up sales person are too soft and tell you a lot of false statements and keeps all different in the Agreement which is final. For example at the time of sign up they have told me that they will cancel the termination fee if there is a good reason for a move and clearwire is not able to provide the signal at the new place. Clearwire has confirmed me with an email saying that they will provide one free companion air ticket.
After the sign up, I have called and send emails to the customer care couple of times to provide me the information on how to obtain free companion air ticket. After 6 months of service they haven't provided till now.
I had recently moved to other city where clearwire hasn't started there services. When I called for the cancellation they had applied for termination fee.
And finally coming to the signal not more then 2 bars at any time. Sales person told that we can get 100% full signal with 1 bar also, which is not free.
Finally I would like to Say never ever go for Clearwire.
Especially there Customer care is too bad, never expect a relpy to your email. |