 | reply to jack b
The root of the problem may be placed at the ISP's feet. I had Vonage for years with satisfactory results. However, there were many times I had quality issues due to my connection (first Comcast, then Adelphia, the Time Warner). I had Comcast in PA then moved to NY, where Adelphia was about to be consumed by Time Warner.
I had issues with all three companies with line quality. I would sound garbled to someone or visa versa. Either way, it was unacceptable.
VOIP companies are dependent on the ISPs. Until the ISPs offer reliable "as advertised" service, VOIP will be a pipe dream. |