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ThrowDemsOut
If you can't convince 'em, confuse 'em
Premium
join:2002-03-03
Mullica Hill, NJ
kudos:4

1 edit

reply to ColorBASIC

Re: Then maybe I'm reading that pie chart wrong

said by ColorBASIC:

'Cause according to the filename it's Comcast.jpg and 68% rated their overall satisfaction with Comcast as Good or Excellent with 8% saying it's Poor or Very Poor.

Doesn't look like a beating to me and IMO overall satisfaction is the most important rating as customers consider all aspects of their service to arrive at their opinion of the service.

You are right. Here is the link from the story:
»www.computerworld.com/action/art···umber=11

Comcast falls down in 2 areas - customer/technical support and the cost of the service.
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