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Forums » Computer World Ranks Broadband ISPs » Then maybe I'm reading that pie chart wrong
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where's the T-1000 of corporations? »
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ColorBASIC
8-bit Fun
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join:2006-12-29
Corona, CA

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Re: Then maybe I'm reading that pie chart wrong

Every provider has subs who have had a horrible experience. I would be one on that Comcast list as they were HORRID in my experience. Meanwhile I have a few neighbors who would be on the FiOS list of horrible experiences.

The scoreboard tells the story though, the vast majority of subs are very content with Comcast despite the received customer comments.
--
Macintosh Users Group Serving the Inland Empire
permalink · 2007-07-24 10:23:19 · Reply to this

Karl Bode
News Guy
join:2000-03-02

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PC gaming Tech

Re: Then maybe I'm reading that pie chart wrong

These surveys are kind of useless in the fact that service from the same provider varies drastically by geographical region.

I've had Time Warner Cable in four locations. One was a miserable experience because a local car service was interfering with poorly shielded cable. Another location stunk because the line running to the house needed replacing.

The third and fourth locations saw rock-solid service, and the current location hasn't had a single outage in a year of service.

These survey responses also vary based on the technical understanding of the customer (re: gamers who need low latency vs. people who just browse and watch YouTube videos)....
permalink · 2007-07-24 10:34:02 · Print · Reply to this
Forums » Computer World Ranks Broadband ISPswhere's the T-1000 of corporations? »
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