Karl Bode
News Guy
join:2000-03-02
Host:
Road Runner
PC gaming GAMES
PC gaming Tech
| reply to ColorBASIC
Re: Then maybe I'm reading that pie chart wrong
These surveys are kind of useless in the fact that service from the same provider varies drastically by geographical region.
I've had Time Warner Cable in four locations. One was a miserable experience because a local car service was interfering with poorly shielded cable. Another location stunk because the line running to the house needed replacing.
The third and fourth locations saw rock-solid service, and the current location hasn't had a single outage in a year of service.
These survey responses also vary based on the technical understanding of the customer (re: gamers who need low latency vs. people who just browse and watch YouTube videos).... |
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ColorBASIC
8-bit Fun
Premium
join:2006-12-29
Corona, CA
1 edit | reply to Karl Bode
Every provider has subs who have had a horrible experience. I would be one on that Comcast list as they were HORRID in my experience. Meanwhile I have a few neighbors who would be on the FiOS list of horrible experiences.
The scoreboard tells the story though, the vast majority of subs are very content with Comcast despite the received customer comments.
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Macintosh Users Group Serving the Inland Empire |
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