After reading the FAQ in the Road Runner section I hope I am posting correctly here.
I am really frustrated and I am not sure what to do.
I share a residence with my father. I have a DVR on my floor and he has a regular digital box on his floor.
I notice he gets the occasional pixelation but for some reason, especially on the Fox News Channel, he was getting REALLY bad picture freezing. At first I thought it was the Bill O'Reilly broadcast as it happened a lot during that show.
Very nice men came from TWC today, said the signal was fine, replaced splitters (my father's dig box also shares a line that goes to my cable modem and a TV w/no cable box in my office) and they even exchanged his cable box. They tested the new box and something was less of a minus which they said was actually better.
Tonight the same thing happened.
It wasn't as dramatic in the past but there was some freezing. THEN he turned to the game on YES and WOW ... mega pic freeze!
Does anyone else have this with TWC? Should this be expected? All I know is I don't get ANY of these bad issues on my DVR (which comes in on it's own line).
Any help would be most appreciative. Here I am thinking I did a nice thing for my dad by getting him digital with more channels and all there is are freezing channels.