 sm2016a join:2004-03-02 Belleville, IL | Charter's Woes The whole point of this topic is that the customer should not have to pay extra for a decent working service. That is the whole point. It's not like there is a SLA or anything that defines what charter has to provide and the min and maxs but they should be able to keep up a decent working network. If the node is oversaturated they should fix it, will they fix it highly doubtfull. Charter is a company that is in a downward spiral, they have been for quite some time. They are a monopoly in many different areas. They can't afford to upgrade their systems or provide a decent network most of the time. I will be glad when the fiber is up and running here so i can give Charter the kick out the door. |