Gwai Lo Dan
join:2007-01-24
St Catharines, ON
1 edit | Is the Monthly Usage tool working for May?
The Monthly Usage tool shows "No information exists" for the months of May and earlier. Can anyone at TSI correct this? |
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MmmPancakes
join:2007-05-29
Toronto, ON | Maybe you haven't disconnected/rebooted your modem at all in May? It doesn't update unless you do. |
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Quake110
join:2003-12-20
Ottawa, ON
 ·Velcom
| reply to Gwai Lo Dan
Just a question for Teksavvy: I'm curious about why the bandwidth meter doesn't update automatically... I'm with Velcom and theirs update every couple of hours.
Just wondering, not in any way bashing Teksavvy  |
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Gwai Lo Dan
join:2007-01-24
St Catharines, ON
 ·CIKTEL Telecom
| reply to MmmPancakes
said by MmmPancakes  :Maybe you haven't disconnected/rebooted your modem at all in May? It doesn't update unless you do. In May, the tool displayed a value for May. Now in July, there is no May value. Also, I tried a few user id's of friends and got the same "No information exists". |
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Scoop
join:2006-08-05
Ottawa, ON | Doesn't it only go back a month since the 100 gig max on premium is averaged over 2 months? |
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Gwai Lo Dan
join:2007-01-24
St Catharines, ON
·CIKTEL Telecom
| said by Scoop :Doesn't it only go back a month since the 100 gig max on premium is averaged over 2 months? I would have thought that if that were the case, then there would not be a drop-down menu for older months. Nevertheless, it appears to be so. |
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Scoop
join:2006-08-05
Ottawa, ON | I agree they should fix it so that the drop down only shows the months that they have data for. |
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R0CKY
TSI Rocky
Premium,VIP
join:2005-05-19
Chatham, ON
| We'd made some modifications over the last few months.... Not sure when they took affect at this point but I can only assume the May and older months are from the pre-dated stuff. I'll however ask to confirm this and will repost.
Rocky
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TSI Rocky - TekSavvy Solutions Inc. |
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