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Links: ·ALL ·Review Your VoIP Provider ·VoIP Providers ·VoIP FAQ ·Porting Rules ·What Codec?
AuthorAll Replies

Graycode

join:2006-04-17
Reviews:
·net2phone

reply to gatorkram

Re: About fedup with TB

I know you're frustrated, many of us are. But I think it will be a long time before anyone can truly feel comfortable about TB.

You know we've got active support in our forums from VT and others.

My 2cents, attached image is is another clue. In a forum thread here, N2P is actually trying to port former SR phone# in 24 hours.

We aren't on our own, we aren't stranded, and we definitely owe nothting to TB.


gatorkram
KaBOOM Baby
Premium
join:2002-07-22
Winterville, NC
kudos:2
Reviews:
·Suddenlink

At this point, come Monday, if TB has failed to live up to what I expect, I really have no idea what I am going to do, as far as service.

Vonage and Viatalk are both on my short list, and packet8 is on there someplace too.
--
Give me bandwidth or give me death!


Graycode

join:2006-04-17
Reviews:
·net2phone

My posting of an IM image was moderated because that's not permitted here (though I did ask the originator for prior permission).

Anyway - The point of the moderated portion was that Net2PhoneGuy See Profile has joined us to provide any assistance we might need with the Net2Phone service.

(Thanks mods, your vigilance and oversight helps us all!)


hmm8

join:2002-05-21
Frisco, TX

reply to gatorkram
Gatorkram, I would advise that you do not sign with either Vonage or Viatalk but rather go with ATT Callvantage. Yes it is more expensive, but you will rest assured that they will not disappear tomorrow.

You get what you pay for...


dpete5

join:2007-07-25
Salt Lake City, UT

Well I transfered over to TB and I'm surprised by the sound quality I'm getting compared to SR's of last months. It takes time to get 200,000 people transfered over I'll give it a month or two but I've had SR for 3 years and they kept re-newing me at the $99.00 a year deal and I was on my last month so I'm not out much but let's see if TB will keep there word because they said they will honor 1 year for me at 12.95 + the taxes of $2.85 when I signed up over the phone (45 minute wait) I never lost service here is Salt Lake City but I've noticed a difference ( with Sunrocket when I pushed talk on the phone it would click 3 times then go to dial tone now it's just straight to dial tone and when I dial out with TB it's faster then SR??) I've lost my Signature # but I never used it so that's no big deal...Just did'nt want to lose my main # after 3 years and I moved from Packet 8 to SR due to sound quality and I do like TB's so far??


Net2PhoneGuy

join:2007-07-25
Newark, NJ

reply to Graycode
If I can provide any assistance for stranded SR customers please let me know. Reply here or PM me.



SRgotchaMe

@cox.net

With the flurry of emails threatening loss of service, we quickly signed up with TeleBlend just so we wouldn't lose our four phone numbers while waiting for another VoiP service to port them, because we've had them since Verizon landline days. After this SunRocket experience, we wanted to research VoiP alternatives more thoroughly and select a more stable company for service.

After careful review, we established an account with Net2Phone yesterday and now wonder if the SunRocket offer will be extended to us because we are trying to keep our four phone numbers alive with TeleBlend. We hope it will be. Can you shed some light?

Also, can we establish a secondary calling plan at a 10% discount, as Net2Phone's site says? Finally, do the virtual numbers have features associated with them -- voice mail, call forwarding, etc. -- as they did with SunRocket?

Thanks for your help!


SunBLAZED

join:2007-08-03
Pittsford, NY

reply to Net2PhoneGuy
I need to Port my number fast can you help? My numebr is 5854106266. I signed up with TB then lost incoming them I signed up with Packet 8 and 2 weeks and no Port. If I can get my port fast I'd try Net2Phone. Just looking for a fast port and stable company.

HELP!!



voiplover
Premium
join:2004-05-28
Portsmouth, NH

SR set you up with Choice One as a clec. On Friday 7/27/07 Teleblend claimed to have taken control of SRs assets. On the same day a change order was sent to down size the pipe, basically killing your incoming.

I've held back signing up with TB in case something like this took place.

If you paid TB for service and they intentionally shut down your incoming for the last week, I would call them and DEMAND that they reactivate it or face the FCC and the FTC.

Buy us not paying them, I have little ground to stand on at this juncture.


cbrain

join:2000-05-21
Silver Spring, MD
Reviews:
·Future Nine Corp..
·Google Voice
·Verizon FiOS
·DSL EXTREME

said by voiplover:

...
Buy us not paying them, I have little ground to stand on at this juncture.
How about asking why should I join and pay until you show you can handle things minimally. I sent 3 web and email requests and have waited on speakerphone twice but can't seem to connect. My service is working pretty well, and I already have several active alternatives. I appreciate how busy they must be, but, if they cut me off before we talk, I have little incentive to continue.


voiplover
Premium
join:2004-05-28
Portsmouth, NH

1 edit

Been on hold forever listening to the dam elevator music.

Edit: I quit. Life is too short. They win...


cbrain

join:2000-05-21
Silver Spring, MD
Reviews:
·Future Nine Corp..
·Google Voice
·Verizon FiOS
·DSL EXTREME

said by voiplover:

Been on hold forever listening to the dam elevator music.

Edit: I quit. Life is too short. They win...
What did they win?


voiplover
Premium
join:2004-05-28
Portsmouth, NH

All circuits are busy Forever........

said by cbrain:

said by voiplover:

Been on hold forever listening to the dam elevator music.

Edit: I quit. Life is too short. They win...
What did they win?
Too much of my time.
I did get an IM from a friend that did get through earlier today.
The scoop is that TB cut off Choice One DIDs and some other small clecs. They don't plan to reconnect them for at least a month, if ever. TB will still let you sign up using DIDs from those clecs but they don't bother trying to port any body. Nor have they ported anybody. So they won't be re initializing incoming for anyone that hears the 'All circuits are busy...'
The advice that was giving "Port to another provider while you can."

I'm glad that I didn't give TB any $ or I would be a bit tiffed Right now.

Sorry to be the bearer of bad news for some. Fore those that are having good luck with TB; I wish you the best.

Latter

cbrain

join:2000-05-21
Silver Spring, MD
Reviews:
·Future Nine Corp..
·Google Voice
·Verizon FiOS
·DSL EXTREME

said by voiplover:

...
The scoop is that TB cut off Choice One DIDs and some other small clecs. They don't plan to reconnect them for at least a month, if ever. TB will still let you sign up using DIDs from those clecs but they don't bother trying to port any body.
...

Fore those that are having good luck with TB; I wish you the best.
And they call themselves a communications company.

Now is the time for tough hard business decisions. SunRocket tried to be all things to all people for cheap. I have no problem with them cutting CLEC's that are not profitable ... even if it is one I need. I happen to be one of those having good luck with TB. Why not let those affected know what is or may be coming, or that they will no longer get incoming calls? This whole affair has been handled so poorly I have serious doubts about a future with any of them. Why not take my lumps now and be done with it.

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