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Pay Extra For Normal Latency

Good information, I didn't know that. However, I disagree that the point was missed. The point is that the lack of competition is what allows the company to offer bad ping times in the first place. Whether Charter offers an in-house or third-party solution does not matter.

reply to luckie2Beme
I do not need a service like Gamerail because my provider does a good job providing service. If Charter is oversubscribing or hindering traffic and handing gamers off to someone else for a buck, that is a problem and unfair to the consumer.

On another note, this is a good example of how easy it could be to use the services of a provider outside of your (area monopoly)providers network. Lets say I am on Comcast and want to use Windstream as my provider. Just sign up! You will have the choice of better service to browse or do whatever. Really, technically it is possible and Gamerail proves it. So why cant I do this now? Maybe Comcast isnt the provider I want to use because service is crappy in my area. I think everyone would jump ship quick!
If I remember correctly, the Europeans are doing this.

reply to cdigioia
Competition will always drive innovation and maybe, just maybe improvements. I used to think that once the telcos got into the cable business and the cablecos got into the telco business we would see improvements. Now I think things are worse in both cases. I've gotten to a point where I believe big companies almost always suck when it comes to giving consumers what they want. Little companies, whether GameRail or some other at least show me they try, because they need my business, while the big guys just don't seem to care.