Comcast: 3 Million VoIP Customers in 2 Years > That sure is a purty pie chart

That sure is a purty pie chart

These numbers are just devastating for the telco industry.
I think we all know that most of these 3 million customers were those who have dropped their landlines like a bad habit.

And HE**..I'll be the FIRST to say that Comcasts VOIP service is too expensive compared to others you can get.

While their HSI service is very reasonably priced compared to all you get...that isn't the same with their VOIP.
They need to come down in price to at least match AT&T and Verizon's voip packages..(20~25.00 per month).

But, we all saw at&t's continued massive loss of landlines number the last few days. Comcast and the cable industry as a whole is cleaning their clocks and attacking their bread and butter business bigtime.

Compare that to the (overall) much slower DSL packages and I think it all adds up to one big mess for a company like AT&T.
At least verizon woke up last year..and is doing something about this with FTTH.

AT&T..I said it before..and I'll say it again..this could all spell the end of them in a few years.

How long do you go on losing this many customers and not being able to compete?

AOL showed that a GIANT..CAN fall given the right scenario and time.
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The Coyote captured the RR! Roadrunner Rick is now Comcastic!

I think a photo of a guy playing taps on his trumpet is more appropriate. After all, what's going to save them when millions are fleeing their landlines to the tune of what's in the story above?

Their 3Mb that's really a 2.5Mb service in disguise versus my and others almost 30Mb speeds now?

All I know my friend is I REALLY hope they sell a WHOLE Lot of iphones. (isn't even THAT on a SLOW edge service versus the next generation speeds that are out there?)

Because I hear the sad, mournful sound of the trumpet playing already.

You know...Comcast really does have it right.
We ARE talking about the slowskys here.

reply to Rick
I'll agree that Comcastic's VoIP is too pricey (at least for me)... It works out to be the SAME price as a POTS unlimited line on AT&T. AT&T is (or should be?) shedding its POTS lines with the deployment of Uverse (no requirement for POTS or LD!)

Why I never went with Comcastic (when they were here )....COST.
They were expensive - Analog was %50.10/month, but would have raised the cost of other services. Access basic 13 was not available.
Digital classic $60.40 (1 tuner)
Digital Voice $44.95
HSI: $44.95 (assuming bundled)
Installation fees required + Shipping and handling fees
Modem rental fees
Programming fees

AT&T (al Quaeda Telegrapha and Telecom )
NO INSTALLATION FEES OR RENTAL FEES
POTS: $44.95
DSL: $34.95
DirecTv: $55/month (3 tuners) on 'plus' package.

Time Warner is now here, but their rates aren't much better, however, they do offer more options, which have better value (to me).

reply to Rick
I would rather have the right package and be misled by good speed tests personally.
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Team Discovery-Join the fight

reply to Rick

reply to Rick
Why would they price their service at $20 to $25 a month? The quality can't be touched by the other services (Vonage, ATT, whatever) and people are signing up.

If they are adding subs, hitting their market goals, and doing so with a service that's $40. . . keep on truckin.

The service isn't ideal for a lot of POTS type customers, or savvy ViOP customers, but the service and the subs they ARE adding will be good for my Comcast stock!

This is a business, remember. If I offered a product at a high price and people were buying it, why would I offer a cheaper product with a lower profit margin to pick up bottom of the barrel subscribers.

I don't think that Comcast wants all those basic only POTS people. They don't spend money, they don't call long distance, they don't sign up for digital TV service, they aren't the market share that is going to make you money.

It's all the people that pay Qwest/Verizon/etc $40-$50-$60-$70 a month for phone service that they want. For those people, it's a helluva deal. They don't have to fiddle with it, they get a guy to come install it, it has E911, and they can call Comcast and bitch people out who speak English if it doesn't. LOL

reply to MysticGogeta

reply to Cod
My rebuttal is that you take what I'm saying too literally.

Obviously, the company will still be around in some form or the other in a few years time.

I mean..AOL is too, aren't they?

What will they be though? I think a drastically different company if they continue to lose their landline customers like this and pursue what I think anyway..is a completely failed uverse strategy.

Cod, the bandwidth demands that consumers will put on the internet and their isp's over the next few years is going to be incredible. Video, and particularly hdtv..is going to insure that. Customers won't be waiting by their mailboxes for their nextflix mail to arrive. They'll click a button to get it downloaded to them. It's already happening.
I predict the whole DVD industry will undergo a radical change..and so much will shift towards downloading instead.
This will call for HUGE amounts of bandwidth. Comcasts CEO said it best when he said..we'll just give it to them and let them figure out how to use it.

Cod, when all this is in place...where will that leave DSL?
Uverse? Even current cable customers will demand more speeds. These are some really big files we're talking about.
Cable co's...have docsis 3.0. Verizon..has fios.

What exactly does at&t have?

Again, I think you and others need to ask yourselves..with landlines being undercut the way they are by the voip industry..and all this happening with bandwidth demands going ahead..where does this leave AT&T?
I think that unless they change, it's going to be one drastically downsized company. I'm sorry to have to say that. They will have their product niches..but it's really going to be a new world for them.

A pretty nuked out world I think. Unless they change..right now.

FTTH. They must do this.
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The Coyote captured the RR! Roadrunner Rick is now Comcastic!

reply to Rick
Again I would rather have the right package then some bursts it gives the wrong idea about the service.
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Team Discovery-Join the fight

I'm not sure I'd call 40.7Mb into a 64Mb file..and still transferring at 2.26MB/sec..

a burst.

Instead..I'd call my 20,000k + service..comcastic.
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The Coyote captured the RR! Roadrunner Rick is now Comcastic!

reply to Rick
Thats the beauty of competition, Rick. Customers are free to switch between DSL & cable.

AT&T continues to add thousands of new DSL customers every month. While I applaud your speed burst technology of Comcast, the reality of it is outside the techies of DSLreports.com, most average consumers don't need nor want that kind of speed at this point in time. I'd love to see what some prime time speed burst speeds are and not just yours but a sampling of many communities. I am quite sure that its maybe half of what you get when the cable nodes are at peak traffic & in many conditions slower than the base package speed when oversubscribed & overloaded.

Tons of people are absolutely satisfied with their 3.0 & 6.0mb packages (and different regions of AT&T sync differently. Legacy BellSouth territory uses a max sync profile which allows customers to actually achieve faster speeds than they signed up for ie. 6.0 customers regularly get 6.3-6.5 speeds on tests).

You envision a future where faster speeds will be needed and I agree. We all know your rants on the "ugly" VRADS AT&T is placing all over the country. Get used to it, they aren't going anywhere...Actually they are getting smaller...

They are there to primarily extend the local loop closer to the house. In saying that, upcoming VDSL2 speeds are close to 100mb. You can go to the Uverse forums and see people syncing close to that right now. That can easily be reallocated to hypothetically give customers in the future 25mb internet speeds and leave the rest for VOIP, simultaneous HDTV streams and SDTV.

Also, new subdivisions are getting FTTH right now. Were you aware of this?

Lets say in 5 years AT&T decides that it is economically feasible to start wiring existing homes with fiber directly. Well, all of those new VRADS already have new fiber to them and also the existing thousands of miles of fiber on the existing FTTC pedestals already in front of millions of houses makes upgrading not such a daunting task as one would seem.

I know we butt heads all of the time but its because you are so narrow minded & only take a one sided, comcastic approach. You fail to see that its not the end of the world or end of the company if AT&T doesn't do FTTH "now".

PS- I take your saying AT&T isn't going to exist literally because you say it every week around here!!! Are you trying to insinuate that you are typing that just for kicks and you really don't mean it?

Bottom line- the loss of landline service is easily being supplimented with large additions of wireless customers, DSL additions and the ever growing uverse additions. The market is large enough to where everyone will enjoy a piece of the pie.

Personally, I don't care if its Cable/Comcast or VDSL/AT&T.

Whoever sells me the product 'I' want at the price 'I' want to pay is going to get my business.

I CURRENTLY do not need faster than 3Mbps right now. Sure, I'll take 30Mbps, hell, I'll take 45Mbps or better. I'm not going to pay $50 for it though.
Most of my neighbors are on AT&T 1.5Mbps DSL.
Why - because its ~$20/month.
Most don't see paying +$45/month for 'standard' HSI. The ones with high school kids might because of online gaming.

My 2cents:
Comcast VoIP is a 'natural' transition from POTS/LD for those using Cable/HSI. One bill, one source, local support (HSI/Cable/VoIP), and SIMILAR pricing to POTS. I expect Comcast to charge as much as they can get away with.
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Canada = Hollywood North

reply to Cod

reply to Cod

reply to etaadmin

reply to en102

said by en102:

AT&T (al Quaeda Telegrapha and Telecom )

reply to Cod