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aparis99

join:2006-10-24
Owensboro, KY

reply to ValleyDN

Re: [TIME WARNER] Signal Issue, Picture Freeze, Pixelation, etc

give us an update when u find the problem


ValleyDN

join:2005-07-12
Newburgh, NY

Thank you aparis 99. This has to be the best forum community in the web. I always get a fix to my problems/issues and I learn a great deal. AND people like you care if issues are resolved or not.

I am "taking down notes" for the next few days on the problem and then I am going to get back to them if it continues (and give them your suggestions). KNOCK ON WOOD it hasn't happened again since my initial post. I saw some little pixels just a few minutes ago on my dad's TV but I also see that on mine from time to time and I guess that is expected with digital service? We haven't seen any more of the BLATANT and SHOCKING freeze and I hope we don't.

Whatever they did with the splitters did something nice to my cable modem as I have had a continual connection for more than 13 hours. I could tell my how long it says I have been on line by my Trillian program. I could see if it lasted longer but I don't run my computer when I am sleeping. Before they came I would lose connectivity after an hour or so.

Now, is there anyway they could have boosted the signal coming to our house without me knowing it (for example, without putting an amplifier on our pole?).

I will keep you posted and thank you kindly.


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