| How bad is Comcast? It's gotten so bad that the employees of Comcast don't even care anymore, if they ever did. Got feed up with my current ISP and set up an appointment with Comcast to have service installed. Said they'd be here between 12 and 2 last Friday. They called at 1:45 and said they were running late. Called again at 4, said they'd still be out that day. I called them at 5 and told them to cancel the order for service. Know what surprised me. The rep didn't apologize, try to reschedule or save the order. Just "OK, we'll cancel your order". Even they realize it's a hopeless cause to try and keep or get customers. |
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| actually i has some pretty bad service with comcast in houston when the started to upgrade things but i still had an rr ip. Now i have a comcast ip and the speed is much faster i am guessing its powerboost, i constantly get speed above 1000KB/sec while downloading, so far I havent had a problem yet ever since i got the comcast ip, but i wont say the same when they had all the upgrades going on. |
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| reply to AndyC94
Comcast is really bad!
Don't bother trying to get technical support because their support techs are too busy entering telephone sales orders in order to keep their jobs! Yep! You want to keep your job, then you need to make X number of mandatory CDV sales each month. And they wonder why people are leaving the callcenters in droves.
Someone higher up is getting a phat check and we are getting the threats of performance plans and
being fired. Its Comcastic all right! |
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