fonzbear2000
Premium
join:2005-08-09
Saint Paul, MN
1 edit | if you think comcast's unwritten download caps are bad.....
you should see qwest's written one for their "unlimited" mobile broadband: "The Card and Plan are intended for mobile, occasional, personal/business use that does not involve extensive, continuous use or download/upload of large volumes of data. If usage exceeds 5GB/month, customer may be required to show compliance with Terms and Conditions. If Qwest determines use is non-compliant, service may be suspended or interrupted without notice."
»www.qwest.com/smallbusiness/prod···00000446
Locking this one as the next one begins ---> »Mysterious Caps? ~sorto' |
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MalibuMaxx
join:2007-02-06
Chesterton, IN | Nice thats a great TOS. Hope comcast never resorts to that... |
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fonzbear2000
Premium
join:2005-08-09
Saint Paul, MN
| said by MalibuMaxx  :Nice thats a great TOS. Hope comcast never resorts to that... if they do, they better give customers like 500gB/month |
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b1gdr3
I Blame Your Mother
join:2001-07-28
Pittsburgh, PA | reply to fonzbear2000
I think that it is NOT too much to ask customers not to abuse the network.
--
I wasn't born with enough middle fingers. |
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Sterling
IP Support Tier III
Premium
join:2003-05-30
Pittsburgh, PA
| reply to fonzbear2000
Re: if you think comcast's unwritten download caps are bad.....
I can probably see a class action suit over this, because it seems they have a different idea of what unlimited means, I assumed it means "without limits" Now if they are going to advertise there services as unlimited and then impose a limit of 5gb or whatever. I think it has breaches the terms of service cause you just like in law. I don't think you can have one part of the law say you can't go over 55 miles an hour and another section say you can go 10 miles over the speed limit so long as you don't go over the speed limit. I think that's about as confusing as there statements. it would be like your wireless phone ccompany saying you can have unlimited txt msgs for 4.99 a month and then saying but you can't go over 500 texts, cause then it makes the terms invalid as now its 500 texts for 4.99.
I can see a law impacting this at some point. |
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ualdayan
join:2004-07-17
Antioch, TN
| reply to fonzbear2000
It does seem screwy - they seem to have it all setup to list usage limits (Mobile Broadband 500MB plan, Mobile Broadband 600MB plan), then instead of calling their 5000MB plan the "Mobile Broadband 5,000MB" plan they call it "Unlimited usage*" *unlimited meaning under 5,000MB.
Why not just call the 500MB, and 600MB plans unlimited too?
"Mobile Broadband UNLIMITED Teir 1*" *limited to 500MB
"Mobile Broadband UNLIMITED Teir 2*" *limited to 600MB
If you're going to impose limits while advertising unlimited why not go for the gold and say everything's unlimited with tiny print later stating the limits? |
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
 ·Pacific Bell - SBC
| reply to Sterling
said by Sterling :I don't think you can have one part of the law say you can't go over 55 miles an hour and another section say you can go 10 miles over the speed limit so long as you don't go over the speed limit. You aren't making any sense, there. I don't know about other states, but California has multiple speed laws.
Two prima facie speed laws, which give two specific circumstances under which the maximum speed is either 15 MPH, or 25 MPH.
A maximum speed law which states that the maximum speed is 65 MPH (except where it is posted otherwise).
A "basic" speed law which states that one can not drive faster than conditions permit. The traffic enforcement agents get the last word on that one.
Really, why do people insist on trying to compare speed laws with data download limits? Might as well compare apples with oranges.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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Theyreallcrooks
@gte.net
thumbs down from:
Cabal
| reply to fonzbear2000
At least they disclose the limit!
It's still false advertising. Just like Comcast. But, at least Quest is honest enough to disclose their limit.
Comcast denies that they have a limit and when pressed on it won't tell you what the limit is! |
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC
| said by Theyreallcrooks :
It's still false advertising...
You have at least two avenues of approach:
•File a complaint with your state Attorney General (most have a "Consumer Affairs" division for that purpose).
•File a complaint with the FTC.
I have a suspicion that AUP/TOS and advertising is worded in such a way that those complaints won't fly under the law. Neither corporation keeps a legal staff just to keep attorneys off of the unemployment rolls.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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CableTool
Poorly Representing MYSELF.
Premium
join:2004-11-12
| reply to Theyreallcrooks
said by Theyreallcrooks :
It's still false advertising. Just like Comcast. But, at least Quest is honest enough to disclose their limit.
Comcast denies that they have a limit and when pressed on it won't tell you what the limit is!
Comcast does not advertise their service as unlimited and the TOS has a blurb about network impacting abuse.
--
CableFAQ.org/Technicians Unplugged
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JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
clubs:
 ·LINGO
 ·Sprint Mobile Broa..
 ·surpasshosting
 ·Verizon FIOS
| reply to Sterling
Re: if you think comcast's unwritten download caps are bad.....
said by Sterling :I can probably see a class action suit over this... Don't count on it. By now, most Comcast customers (at least those in MD and MA) have forfeited their right to join a class action: »Retain Your Right to Sue Comcast
If you haven't already opted out of Comcast's arbitration agreement, you may want to do it now. |
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Theyreall crooks
@gte.net
thumbs down from:
Cabal
| reply to CableTool
Re: At least they disclose the limit!
said by CableTool :said by Theyreallcrooks :
It's still false advertising. Just like Comcast. But, at least Quest is honest enough to disclose their limit.
Comcast denies that they have a limit and when pressed on it won't tell you what the limit is!
Comcast does not advertise their service as unlimited and the TOS has a blurb about network impacting abuse. They did when I signed up and they still haven't told the CSRs about the change from unlimited.
When did using 1/10th of what your available bandwidth become abuse? If their network cant handle the traffic, they should fix their network - not screw the customer. |
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC
| said by Theyreall crooks :said by CableTool :Comcast does not advertise their service as unlimited and the TOS has a blurb about network impacting abuse. They did when I signed up and they still haven't told the CSRs about the change from unlimited. The only reference I saw to "unlimited", WRT Comcast advertising, was an old (over three years) ad which mentioned, "Unlimited access". Having had a dial-up CompuServe account which was "limited access" (5 hours per month for a flat fee of $9.95, then $1.99 per minute for time over 5 hours; partial minutes rounded up to the next minute) I could appreciate an "Unlimited access" service (i.e., "always on", or 24/7 connect).
I still fail to see how "Unlimited access" means "Unlimited bandwidth".
When did using 1/10th of what your available bandwidth become abuse? If their network cant handle the traffic, they should fix their network - not screw the customer.
When did 24/7 access become "unlimited bandwidth"? Comcast is selling speed, not bandwidth. They want my $56.31 per month in order to give me TV, and faster speed than I can get on DSL. Not that I want to pay that much for speed.
If you want bandwidth, you need to find a bandwidth provider. They aren't cheap, either. They aren't geared to providing residential service.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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