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AuthorAll Replies

taylor2767

join:2007-07-12
Columbus, OH		reply to swoon
Re: ViaTalk Q/A

What is in store for customers prior to the SR onslaught? thankfully my service has been excellent. TS has been jammed! I'd personally like to see the 2 line feature. @ no additional cost of course?
to forum · permalink · · 2007-07-31 19:13:39 · Reply to this


VTBrendan
Viatalk
Premium,VIP
join:2005-06-27
Clifton Park, NY
said by taylor2767 See Profile :

What is in store for customers prior to the SR onslaught? thankfully my service has been excellent. TS has been jammed! I'd personally like to see the 2 line feature. @ no additional cost of course?
Obviously TS has been an issue for both previous and new customers combined as a result of this huge increase in activity. Aside from the obvious of adding to our current staff to help handle the additional influx of customers, we have been expanding our network to help maintain the quality of service our existing customers have enjoyed. As for the 2 line feature, that will be made available to everyone once things quiet down a bit.
to forum · permalink · · 2007-07-31 19:20:50 · Reply to this

taylor2767

join:2007-07-12
Columbus, OH		 I've posted on several forums about the usage of UPS's. I do know the now offer that as a option. Why not include that as a special offer? UPS's will cut your TS calls significantly due to born nature of sensitive networking equipment.
to forum · permalink · · 2007-07-31 19:37:54 · Reply to this


VTBrendan
Viatalk
Premium,VIP
join:2005-06-27
Clifton Park, NY
said by taylor2767 See Profile :

I've posted on several forums about the usage of UPS's. I do know the now offer that as a option. Why not include that as a special offer? UPS's will cut your TS calls significantly due to born nature of sensitive networking equipment.
The main reason to not include them as a special offer is pretty much cost. I'd love for everyone to have one, however they are cost prohibitive for us to include them with orders.
to forum · permalink · · 2007-07-31 19:42:41 · Reply to this
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