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A request to Charter Cable admin staff »
« Signal Levels  
Pitchy

join:2006-02-19
Kingsport, TN

Re: East Tennessee latency problems

Tracing route to yahoo.com [216.109.112.135]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 6 ms 8 ms 8 ms 10.164.0.1
3 11 ms 16 ms 11 ms 24-158-109-225.dhcp.kgpt.tn.charter.com [24.158.109.225]
4 107 ms 107 ms 111 ms 24-158-96-226.static.kgpt.tn.charter.com [24.158.96.226]
5 124 ms 125 ms 119 ms 12.125.220.49
6 131 ms 128 ms 129 ms tbr2.attga.ip.att.net [12.123.20.214]
7 120 ms 133 ms 131 ms cr1.attga.ip.att.net [12.122.12.53]
8 145 ms 134 ms 135 ms cr2.wswdc.ip.att.net [12.122.1.174]
9 132 ms 125 ms 131 ms 12.122.16.86
10 138 ms 164 ms 154 ms 12.122.113.81
11 151 ms 154 ms 160 ms 12.86.111.22
12 156 ms 181 ms 141 ms ge-0-0-0-p130.msr2.dcn.yahoo.com [216.115.108.13]
13 148 ms 152 ms 162 ms ge10-2.bas2-m.dcn.yahoo.com [216.109.120.249]
14 159 ms 148 ms 147 ms w2.rc.vip.dcn.yahoo.com [216.109.112.135]

Trace complete.

Same results here... Been going on for the last few days. It usually takes a day or two before I get upset enough to call, and a few more days before I log in here.

Glad ISDNWolf is still here to clue me in on what's going on. God knows that tech support you get on the phone are next to retarded.

I tried to explain the tracert issue and the lady kept telling me she needed to check my signal strength and send a technician out. I finally told her this... imagine I leave my house, I turn off my street, to the main road and drive 4 miles to the interstate. If traffic is fine on my street and on the main road, but gets backed up on the interstate, would you send a guy to my house to determine why the interstate is backed up.
Forums » US Cable Support » Charter HSI/CATVA request to Charter Cable admin staff »
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