Hookem99
Deep In The Heart
join:2007-07-18
Pflugerville, TX
 ·ViaTalk
 ·AT&T U-Verse
 ·Suddenlink
 ·AT&T Southwest
1 edit | reply to pnh102
Re: Obvious Result
Personally, im glad they dont contract out for tech support.....it's nice not having to know a second language to communicate with them!!
Hey NY TEL GUY.....It seems there are a lot of folks who think they could run VT better latly isent there!!  I think I made a similar comment to a recent post myself! |
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n1zuk
My wood is stacked
Premium
join:2001-10-24
South Burlington, VT
·Future Nine Corpor..
·ViaTalk
·Comcast
| Just because ViaTalk "hired" employees doesn't mean that they have necessarily added to their permanent staff. The new people could easily be long term supplemental or temporary contract employees.
Their are quite a few businesses in the US who specialize in placement of this type of people. Many of these operations were grown from head hunter and employment agencies, as they have a large pool of resumes of people who are in transition between jobs.
Folks with IT experience, who may of spent some time at a help desk, would be capable of getting up to speed on the basics of a VOIP operation pretty fast. At lease to a Tier I level...
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