NY Tel
Premium
join:2004-04-09
Smithtown, NY
 ·VOIPo
| reply to pnh102
Re: Obvious Result
lol, right place at the right time for him. How we each would individually run the company might vary greatly.
I for one am a believer in process and documentation, something I think a lot of companies (small voips) lack. They fly by the seat of their pants till they fail.
Not being an insider in Clifton Park, I don't know what I don't know so my pithy comment was really meant to say that Brendan is in that position, how he got there or what he chose to do in life obviously worked for him. So he gets to decide and you and I don't irrespective of our opinions. 
So the argument could be made that his outlook on customer service works and yours (or mine) might not. |
