DaSneaky1D
one wall to block them all
Premium,MVM
join:2001-03-29
The Lou
 ·Charter Pipeline
| reply to pnh102
Re: Obvious Result
They need people there so when people like YOU call, you'll have one less thing to complain about.
Yeah, he could contract out to another company for support calls, but they'll have to be trained to read the script, and won't have any direct access to really assist you...then you'll complain about that.
Go have some coffee and breath in the fresh air of the real world.
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:: my trivial ramblings :: |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast
| said by DaSneaky1D  :They need people there so when people like YOU call, you'll have one less thing to complain about. I don't complain, I just cancel 
But be that as it may, I simply don't believe that bad tech support will by itself doom a company. We just have so many counter-examples that disprove that belief.
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Only SHATNER is Kirk. |
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fldiver
Premium
join:1999-12-27
Jacksonville, FL | reply to DaSneaky1D
As an American IT Specialist (yes we still exist) I applaud Viatalk's efforts to hire within our own borders. They have my business for some time to come.
-Dan |
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