DrStrange
Technically feasible
Premium
join:2001-07-23
West Hartford, CT
 ·Stephouse Networks
 ·magicjack.com
·EarthLink
| If they die, it will be thanks to brain-dead lemmings
I've been an Earthlink customer since 2001. Before that I was a direct customer of Ziplink. Ziplink got new managemant in the late 1990s and tried to expand too fast, buy everything in sight, and made some questionable management decisions. They were gone within two years.
In the last few years, I've seen Earthlink do the same thing. If Earthlink wants to be in business in 5 years, here's my advice, FWIW:
Forget about Helio or whatever it's called. Leave gadgets to the big boys. You're no longer a big boy. Osteporosis has set in.
Stop the lemming behaviors and 'do the right thing':
1. Move your support back to wherever your customers are. Get rid of the offshore support. Their incompetence is enraging and alienating your customer base. UNDERSTAND THIS: YOU ARE NOTHING WITHOUT YOUR CUSTOMERS.
2. Dig out a copy of the Mindspring Core Values, memorize them and implement them throughout your organization.
3. Muni-Fi could be a money-maker if set up this way:
-A 'Free Tier' at 110-200Kbps speeds.
-A 'Bronze Tier' at $10 a month at 512 KBps.
-A 'Silver Tier' at $30 a month at 2.5Mbps.
-A 'Gold Tier' at $50 a month at 6Mbps.
-A 'Platinum Tier' at $150 a month at 'up to 54Mbps'.
and some business tiers.
4. Anyone who tries to get you to follow the trends in the industry and just concentrate on the bottom line should be laid off and shipped one-way to Bangalore. |
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ColorBASIC
8-bit Fun
Premium
join:2006-12-29
Corona, CA
1 edit | You can't make money with a free tier. You can't lose a dollar and make it up in volume. None of those tiers will fly with WiFi without DL caps or throttling.
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Macintosh Users Group Serving the Inland Empire |
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truocchio
join:2004-07-05
Miami Beach, FL | thats assuming it even works well enough to begin with |
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supertech315
join:2006-03-01
Perris, CA | reply to DrStrange
Won'f work dude , 80 percent will get free tier |
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jarthur31
join:2006-04-14
Carlsbad, NM | reply to DrStrange
You make too much sense. That's why you'll never be a CEO in this country any time soon. Or a politician. |
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