| Troubleshooting wireless after XP install I just bought a new Dell and installed XP on it and I've been having more trouble getting to the internet than I expected. I installed XP SP2 and found the driver for my wireless card on Intel's site. When I first installed the driver, bam, I was able to connect to my wireless network no problem. Then I restarted the computer and have not been able to connect since. Now,
•I can see my wireless router (with a nice strong sig) and windows asks me for the WEP key, but fails to connect every time.
•I doubt it's the network setup, I suspect the computer. My Dell was able to connect that one time and my old laptop and my girlfriend's Mac don't have any trouble connecting via wireless.
•I tried to connect using the ethernet port by pulling the cable out of the wireless router and plugging that directly into the Dell, but no good.
Here's the specs I'm working with:
Computer: Dell Inspiron 1520
OS: XP SP2
Wireless: Intel (R) Wireless WiFi Link 4965AGN
WiFi Driver: From Intel's site
Ethernet: Broadcom 440x 10/100 Integrated Controller
Eth Driver: From Dell's site
Wireless Router: Netgear WGR614v6
DSL Modem: Westell Model 6100
Please help. Not being able to use a brand new computer is a special, unpleasent kind of torture. |
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 circlePremium
join:2005-08-01
Appleton, WI | “I tried to connect using the ethernet port by pulling the cable out of the wireless router and plugging that directly into the Dell….’
Do you mean your new computer is plugged directly into the modem?
Some of the standard things apply –
Are you using the Windows firewall or a 3rd party security suite with a firewall? If so, are they blocking your access?
Did your router give a correct IP address?
Try Start/Run/CMD enter ‘ipconfig’ – what is the result?
While in the command line mode trying pinging a website ‘ping www.google.com’
What does it return?
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| said by circle:Do you mean your new computer is plugged directly into the modem? When I failed to get the wireless running I tried to use the ethernet cable, so yes, it was connected directly to the dsl modem.
said by circle:Some of the standard things apply – •Windows Firewall: I disabled it - no difference.
•ipconfig: simply lists the LAN and Wireless adapters as "Media State .... Media Disconnected".
•Correct IP address: None received since I haven't even been able to connect to the wireless router yet.
•Pinging: says it could not find host - presumably because the media is disconnected.
My wireless network is listed in the connections list. When I click on it the little dialog window comes up and says "Detecting Network Type...". Then it fails and an error box comes up saying "Windows is unable to connect to the selected network". Could this be because the wireless on my laptop is a wireless N and the router is a G? I know N is backwards compatible, but in the preferences for the adapter it is set to "802.11n Channel Width" and reguardless of how I reset them, every time I open the preferences that same property is selected. |
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| Been thinking about the wireless N property a bit and I'm starting to doubt that't the problem. For one thing I haven't been messing with the adapter much yet, so I don't have any reason to believe it is acting abnormally. By default it should be able to decern the type of network without my help, right?
Also, it would not explain why the ethernet is unable to get a live connection either. When I plug in the eth cable windows reports "limited connectivity". At that point if I run ipconfig again I see:
Ethernet adapter Local Area Connection 2:
Connection-specific DNS Suffix :
Autoconfiguration IP Address : 169.254.220.255
Subnet Mask : 255.255.0.0
Default Gateway :
So what could cause a problem for both the wireless adapter and the ethernet adapter? Can it be my network when all the other computers connect without any trouble? |
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circlePremium
join:2005-08-01
Appleton, WI | Just a thought - is Microsoft Networking enabled? Check for ‘Client for Microsoft Networks’ Click the properties of your Ethernet port (Start/Settings/Network Connections/Local Area Connection(Right Mouse Click, properties)). |
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LLigetfa
join:2006-05-15
Fort Frances, ON
kudos:1 | I'm pretty sure you don't need Microsoft Networking, just TCPIP.
With the Intel driver, do you also have the Intel PROSet wireless management software installed? If so, I would go into the services and disable WZC so that the two don't fight. |
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 starreemPremium
join:2000-12-22
Raleigh, NC
 ·Earthlink Cable ..
 ·EarthLink
4 edits | reply to sing1ejack
I'd first try disabling all wireless security. If you can establish a stable wireless connection, it's security issue. Possibly due to WEP key generator incompatibility between manufacturers. I've had this problem. Try downloading a software WEP key generator to generate your own keys.
Edit: Re-reading this I just now understood you have trouble with both wired and wireless. Have you tried assigning a static IP address to your wireless or wired connection? you'll need to assign the gateway IP and DNS servers. |
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circlePremium
join:2005-08-01
Appleton, WI | oops, LLigetfa is correct, you should just need TCIP. Not knowing your level of expertise I am hesitant to say this, but perhaps running the network setup wizard would be a place to start. It will ensure that you have all the basic pieces.
Starrem’s suggestion of setting a static address will definitely narrow down the source of the problem.
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 cacrollEventually, Prozac becomes normalPremium
join:2002-07-25
Martinez, CA | reply to sing1ejack
said by sing1ejack:said by circle:Do you mean your new computer is plugged directly into the modem? When I failed to get the wireless running I tried to use the ethernet cable, so yes, it was connected directly to the dsl modem.
Have you tried to connect the new computer to the router, but using Ethernet? Connecting the new computer directly to the modem is going to cause problems.
»nitecruzr.blogspot.com/2005/07/c···our.html
Can you use your old laptop, as a baseline, while you're trying to get the new one connected? Can you look at the logs on the router, and find any clues when you try to connect the new computer?
»nitecruzr.blogspot.com/2005/08/s···ial.html
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Cheers,
Chuck
MS-MVP 2005-2007 [Windows - Networking]
PChuck's Network |
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| reply to sing1ejack
Hi,
I have also bought a new dell inspiron 1520 laptop and I am having problems connecting to the internet through cable on both windows XP and vista (I wonder if there is a problem with the Bradcom 440x), I can see the whole workgroup and aquired a valid IP address except that I can't access the internet. any solution guys |
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