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vadsat

@rr.com
Net2Phone Technical issues

I think it is a good idea to start the technical issue thread since there will be a huge influx from SR, and understandably the CSR response is getting delayed for any requests. May be we can help each other here.

abaldish
Premium
join:2002-08-07
Johnstown, PA
Well i am in here now, as i just got there service.


Prayer

join:2001-12-29
Warminster, PA
reply to vadsat
I got my service a couple of weeks ago. Sound quality is good.

Mostly trying to get it to work with my asterisk.

abaldish
Premium
join:2002-08-07
Johnstown, PA
·Atlantic Broadband
·net2phone
·ViaTalk

Phone number ported over this morning at about 8AM, Called to cancel out the other provider, Also called Net2Phone to have temp number removed from account, That went very fast.

One downfall with Net2Phone is there Anonymous Call Block.

If you have the Anonymous Call Block enabled and someone calls you instead of getting a message as a lot of the other providers and even POTS uses, which says the following:

Where sorry the number you have reached does not accept anonymous call.

Instead this is what Net2Phone plays when there is an anonymous caller calling you:

The party you are calling has declined to accept this call.

So anyone with Anonymous Call Block turned on and anyone that blocks there number from being shown will get the above message.

I did place a call into Net2Phone about the above message, saying they need to look into changing that message for Anonymous Callers. As if I had someone trying to reach me and lets say there number is private that would be the message they would get, and if you think about it. I would say that type of message would make the person think you don't even want to talk to them at all.
Forums » User Groups » Companies beginning with n » net2phone


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